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Rixos The Palm Hotel & Suites

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Located on the iconic Palm Jumeirah, Rixos The Palm Hotel & Suites offers a vibrant getaway with a private beach, sun loungers, and scuba diving. Enjoy delicious Italian cuisine at one of three restaurants or unwind with a deep-tissue massage at the spa. With two outdoor pools, basketball courts and poolside bar nearby guests have ample opportunities to relax and recharge.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Free shopping centre shuttle
  • 2 outdoor tennis courts
  • Health club

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
The current price is £300
includes taxes & fees
21 May - 22 May

Why we love this property

Private beach getaway
This hotel features a private sandy beach with loungers. Guests can enjoy parasailing, water skiing, or volleyball near the ocean-view restaurant.
Work and play paradise
Nestled in an entertainment district with waterfront views, this hotel combines business amenities and leisure luxuries. Spa treatments follow meetings.
Culinary paradise
Enjoy three restaurants offering Italian fare with scenic views. A cafe and three bars round out the dining choices. Buffet breakfast is available.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Double Bed (Penthouse - Executive)

Grand Suite, 1 Double Bed (Penthouse - Executive) | Premium bedding, down duvets, Select Comfort beds, minibar

Grand Suite, 1 Double Bed (Penthouse - Executive)

  • Sea view
  • 592 sq m
  • 1 bedroom
  • Sleeps 9
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View | Premium bedding, down duvets, Select Comfort beds, minibar

Junior Suite, 1 King Bed, Sea View

  • Sea view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Sea View (Panoramic)

Suite, 2 Double Beds, Sea View (Panoramic) | Premium bedding, down duvets, Select Comfort beds, minibar

Suite, 2 Double Beds, Sea View (Panoramic)

  • Sea view
  • 380 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Garden View

Premium Room, 1 King Bed, Garden View | Premium bedding, down duvets, Select Comfort beds, minibar

Premium Room, 1 King Bed, Garden View

  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Sea View

Premium Room, 1 King Bed, Sea View | Premium bedding, down duvets, Select Comfort beds, minibar

Premium Room, 1 King Bed, Sea View

  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed, Sea View

Senior Suite, 1 King Bed, Sea View | Premium bedding, down duvets, Select Comfort beds, minibar

Senior Suite, 1 King Bed, Sea View

  • Sea view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite, 2 Bedrooms

Senior Suite, 2 Bedrooms | Premium bedding, down duvets, Select Comfort beds, minibar

Senior Suite, 2 Bedrooms

  • Garden view
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access | Premium bedding, down duvets, Select Comfort beds, minibar

Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Premium bedding, down duvets, Select Comfort beds, minibar

Family Suite, 3 Bedrooms

  • Sea view
  • 250 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 Double Beds

View all photos for Suite, 5 Bedrooms

Suite, 5 Bedrooms | Premium bedding, down duvets, Select Comfort beds, minibar

Suite, 5 Bedrooms

  • 400 sq m
  • 5 bedrooms
  • Sleeps 10
  • 5 Double Beds

View all photos for Suite, 4 Bedrooms (Penthouse)

Suite, 4 Bedrooms (Penthouse) | Premium bedding, down duvets, Select Comfort beds, minibar

Suite, 4 Bedrooms (Penthouse)

  • Sea view
  • 370 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds

View all photos for Suite, 4 Bedrooms

Suite, 4 Bedrooms | Premium bedding, down duvets, Select Comfort beds, minibar

Suite, 4 Bedrooms

  • 370 sq m
  • 3 bedrooms
  • Sleeps 9
  • 4 Double Beds

View all photos for Family Suite, 2 Bedrooms

Premium bedding, down duvets, Select Comfort beds, minibar

Family Suite, 2 Bedrooms

  • Resort view
  • 215 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Room

Premium bedding, down duvets, Select Comfort beds, minibar

Room

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Premium bedding, down duvets, Select Comfort beds, minibar

Family Room

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

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Exterior
Atlantis, The Palm
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  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 1,678 reviews
The price is £304
includes taxes & fees
1 Jun - 2 Jun
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About the area

Map
Palm Jumeirah, East Crescent, Dubai, 18652

What's nearby

  • Aquaventure - 10 min drive - 6.4 km
  • The Pointe - 14 min drive - 9.0 km
  • Palm Jumeirah Mall - 16 min drive - 11.4 km
  • AURA SKYPOOL Dubai - 16 min drive - 11.7 km
  • The View at The Palm - 16 min drive - 11.7 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 49 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 54 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 71 min drive
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪Club Vista Mare - ‬20 min drive
  • ‪Asia Asia - ‬20 min drive
  • ‪Ibn Albahr - ‬20 min drive
  • ‪Bebabel - ‬20 min drive
  • ‪Limonata - ‬20 min drive

About this property

Rixos The Palm Hotel & Suites

  • Putting you within a 15-minute drive of Aquaventure, Rixos The Palm Hotel & Suites offers a private beach where you can enjoy beach umbrellas, volleyball and beachside drinks. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and manicures and pedicures. Bodrum Restaurant, one of 3 restaurants, offers ocean views and serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a nightclub and a free kid's club. Fellow travellers love the helpful staff.

All-inclusive details

  • All-inclusive room rates at Rixos The Palm Hotel & Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • Buffet meals, snacks and beverages included
    • 24-hour room service
    • Dining availability limited at one or more venues

At a glance

DONE

Hotel size

    • 230 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • The all-inclusive rate plan does not include access to a la carte restaurants.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Free shopping centre shuttle
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 3 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Parasailing
  • Scuba diving
  • Waterskiing
  • Shopping
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Ski area nearby
  • Windsurfing nearby
  • Skydiving nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (682 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Annual offsets purchased for at least 10% of carbon footprint
  • Local culture and ecosystem education
  • Double-glazed windows
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 40-inch plasma TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Selected Comfort mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries

Special features

Spa

The on-site spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Bodrum Restaurant – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
L Olivo Restaurant – Overlooking the ocean and pool, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Toro Loco Steakhouse – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AED 500 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • New Year's Eve (31 December) gala dinner per child: AED 1500 (from 3 to 12 years old)
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

  • Airport shuttle service is offered for an extra charge of AED 300 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for AED 200.0 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property enforces a dress code in the restaurants.
Property Registration Number 01357
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Dubai Palm Rixos
Rixos Dubai Palm
Rixos Hotel Dubai Palm
Rixos Palm Dubai
Rixos Palm Dubai Hotel
Rixos Palm Hotel
Rixos Palm
Rixos The Palm Dubai
Rixos The Palm Hotel Suites
Rixos The Palm & Suites Dubai
Rixos The Palm Hotel & Suites Hotel
Rixos The Palm Hotel & Suites Dubai
Rixos The Palm Hotel & Suites Hotel Dubai
Rixos The Palm Hotel Suites Ultra All Inclusive

Frequently asked questions

Does Rixos The Palm Hotel & Suites offer free cancellation for a full refund?

Yes, Rixos The Palm Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Rixos The Palm Hotel & Suites?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Rixos The Palm Hotel & Suites?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Rixos The Palm Hotel & Suites?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Rixos The Palm Hotel & Suites?

Yes, an airport shuttle is available. The charge is AED 300 per vehicle one way.

What are the check-in and check-out times at Rixos The Palm Hotel & Suites?

You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Rixos The Palm Hotel & Suites and nearby?

Have fun with on-site activities such as parasailing, waterskiing and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and Pilates. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Rixos The Palm Hotel & Suites also has 3 bars, a nightclub and a private beach, as well as a sauna, a steam room and an arcade.

Are there restaurants at or near Rixos The Palm Hotel & Suites?

Yes, there are 3 on-site restaurants, featuring al fresco dining, Italian cuisine and garden views.

Does Rixos The Palm Hotel & Suites have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Rixos The Palm Hotel & Suites like?

Rixos The Palm Hotel & Suites is located on the waterfront in Palm Jumeirah. Popular attractions include Burj Al Arab, which is 24 minutes away by car.

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Reviews

Rixos The Palm Hotel & Suites Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The beach at this property is well-maintained and offers stunning views. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
View
Drinks
Children
Beach
Bar
Air conditioning
Breakfast

Reviews

Verified

10/10 Exceptional

Food - Amazing ! Staff - unbelievable ! We had such a good time
Helen, 6-night trip
Verified

10/10 Exceptional

Fantastic All-Inclusive Stay! Amazing amenities, great food, and exceptional hospitality. The kids club was brilliant also. Dining options were varied and delicious (à la carte restaurants Toro Loco, L’Olivo and Bodrum as well as the buffet on the main restaurant). The staff made us feel truly welcome. A perfect family getaway!
Antonios, 7-night trip
Verified

10/10 Exceptional

The dining experience
Gloria Theresa, 6-night trip
Verified

10/10 Exceptional

We very much enjoyed our stay there abd the staff were very friendly
Kulvarn, 3-night trip
Verified

10/10 Exceptional

Quiet location, great food and service.
Alma, 6-night trip
Verified

10/10 Exceptional

Best place for super efficient staff great for family’s loads to do and great experience all around will definitely be heading back.
Alan, 11-night trip
Verified

10/10 Exceptional

Very friendly staff ,clean and endless food and drink .
terry, 4-night trip
Verified

10/10 Exceptional

2 bedroom suite was huge. Food in the steak restaurant was amazing
Paula Jane, 5-night trip
Verified

10/10 Exceptional

i lived this resort! truly a 5 star place and the staff was so nice and helpful! i did get tired of the hotel food pretty quickly but their food was good and fresh! loved my stay here
Jadeen, 6-night trip
Verified

10/10 Exceptional

Perfect vacation with the family. Excellent service
David, 9-night trip
Verified

10/10 Exceptional

Amazing resort! Staff cannot do enough for you!
Leigh Marie, 7-night trip
Verified

10/10 Exceptional

Amazing hotel. Fabulous food. Fantastic service.
rebecca, 6-night trip
Verified

10/10 Exceptional

service friendly staff nothing was to much all facilities were great dubai is just a nice place to visit looking to return in the near future special shout out to javed front of house
John, 10-night trip
Verified

10/10 Exceptional

Everything about this hotel was first class. The staff are unbelievably attentive. The food in th buffet restaurants was excellent. We had 3 meals in the ala carte restaurants which were all exceptional. Would highly recommend this hotel for anyone looking for great service dining and exceptional staff
Edward Charles, 6-night trip
Verified

10/10 Exceptional

Another great stay - love the sports bar

Another amazing family stay at the Rixos Palm! Huge thanks to Jhonathon at the pool bar, Shanka, who seems to earn a promotion after every visit, and all the wonderful bar staff, restaurant teams, and kids’ club entertainers. The Rixos makes you feel at home from the moment you arrive. Unlike many other "all-inclusives" where you're often told what you can’t have, this place has everything covered, from top notch kids’ entertainment to fancy cocktails and à la carte dining. There's a great buffet for casual meals and super comfortable beds. It may not be the most design-led hotel in Dubai but it makes up for that in service. If you're after great food, fantastic bars, and family-friendly fun, this is the hotel for you.
GEORGE, 2-night trip
Verified

10/10 Exceptional

Fantastic hotel,staff very friendly.Got an upgrade from 3 bedrooms to a penthouse,very much appreciated!In a restaurant chefs more than happy to help with my gluten free diet requirements. The only thing was that,it’s time to renovate interiors,fresh wallpaper and a lick of paint would make it perfect.
Justyna, 4-night trip
Verified

10/10 Exceptional

A most enjoyable and very relaxing 5 days in Dubai. Hotel was exactly what we wanted. Food was excellent, service was excellent, room was extremely spacious and comfortable. Sad to be going home. We will definitely go back
Scott, 4-night trip
Verified

10/10 Exceptional

This property is the best we ever been to, we enjoyed our stay, the cleanliness, how safe it is, the food and drinks. Saban at the bar was awesome! We would come here again. Thank you Rixos
Alma, 6-night trip
Verified

10/10 Exceptional

Beautiful property wonderful staff and great Restaurants thumbs up.Thanks Rixos needed this.
Edward, 4-night trip
Verified

8/10 Very good

A great stay -kids club was amazing. Only downside was that the ac didn’t work in our room our first night and so we had to move rooms. Loved the first room more as it was a beautiful large ground floor right at the pools.
2-night trip
Verified

10/10 Exceptional

Rixos has it ALL!

There is not enough I can say about Rixos, on The Palm. Exceptional views, fantastic service, excellent accommodation and it has everything you need - pools, the beach, a spa, a full service salon - whatever you need and want, they have it. We were spoilt for choice with the restaurants, each one providing something different and unique. We will be back as a family for our next trip. They have a beautiful kids club and the package is all inclusive. This resort is great value for money.
Greig, 7-night trip
Verified

10/10 Exceptional

All Of The Staffs Are.Exceptionally Great With Outstandimg.Customer Service. The Young Ladies At The Cookie Snack Bar At The Lobby Are The Face Of The Resort. They Engage With Every One Passing Bye With Beautiful Small And.Passion For The Best Customer.Experiemce
KENNY OLADIPUPO, 8-night trip
Verified

10/10 Exceptional

An Unforgettable Stay – 10/10 Across the Board! Our recent stay at Rixos The Palm Dubai was absolutely outstanding from start to finish! Every detail exceeded expectations — the property is stunning, the food is exceptional, and the service is truly world-class. A special shout-out to Diwan, the amazing manager at the steakhouse. His professionalism, warmth, and attention to detail made our dining experience unforgettable. The food was perfection, and his personal touch really elevated the evening. Another huge thank-you to Hazem from guest services — his friendly attitude and willingness to go the extra mile made us feel so well taken care of throughout our stay. And I can’t forget Safy from the photography team. Although there was a scheduling conflict that initially left me a bit frustrated, Safy handled everything with such grace and professionalism. She completely turned the situation around and made the experience enjoyable and memorable — a true testament to top-notch service recovery. Overall, this resort delivers luxury, comfort, and impeccable hospitality in every sense. The team truly goes above and beyond. Rixos The Palm Dubai is a solid 10 out of 10 — highly recommended!
Rudolph Barrington Beckford, 5-night trip
Verified

10/10 Exceptional

Rixos The Palm Dubai is a luxurious retreat on Palm Jumeirah, blending opulence with top-notch hospitality. The culinary experience is exceptional, with diverse options curated to perfection. Manager Mustafa and assistant Hakan ensure impeccable service. The hotel's location offers stunning views of the Arabian Gulf and Dubai skyline. Cleanliness is paramount, evident in meticulously maintained rooms and public areas. Families are warmly welcomed, with early check-in appreciated for accommodating young children. Rixos The Palm sets the bar high for luxury hospitality in Dubai, promising an unforgettable stay.
yavuz, 7-night trip
Verified

8/10 Very good

Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.
Raj, 10-night trip