Located on the iconic Palm Jumeirah, Rixos The Palm Hotel & Suites offers a vibrant getaway with a private beach, sun loungers, and scuba diving. Enjoy delicious Italian cuisine at one of three restaurants or unwind with a deep-tissue massage at the spa. With two outdoor pools, basketball courts and poolside bar nearby guests have ample opportunities to relax and recharge.
VIP Access
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Spa
Airport transfer
Free parking
Free Wi-Fi
Main amenities (12)
Daily housekeeping
On a private beach
3 restaurants and 3 bars/lounges
Full-service spa
2 outdoor pools
Nightclub
Breakfast available
Free children's club
Free supervised childcare
Free shopping centre shuttle
2 outdoor tennis courts
Health club
For families (6)
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on-site
Rollaway/extra beds
Connecting/adjoining rooms available
Why we love this property
Private beach getaway
This hotel features a private sandy beach with loungers. Guests can enjoy parasailing, water skiing, or volleyball near the ocean-view restaurant.
Work and play paradise
Nestled in an entertainment district with waterfront views, this hotel combines business amenities and leisure luxuries. Spa treatments follow meetings.
Culinary paradise
Enjoy three restaurants offering Italian fare with scenic views. A cafe and three bars round out the dining choices. Buffet breakfast is available.
Putting you within a 15-minute drive of Aquaventure, Rixos The Palm Hotel & Suites offers a private beach where you can enjoy beach umbrellas, volleyball and beachside drinks. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and manicures and pedicures. Bodrum Restaurant, one of 3 restaurants, offers ocean views and serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a nightclub and a free kid's club. Fellow travellers love the helpful staff.
All-inclusive details
All-inclusive room rates at Rixos The Palm Hotel & Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet meals, snacks and beverages included
24-hour room service
Dining availability limited at one or more venues
At a glance
DONE
Hotel size
230 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The all-inclusive rate plan does not include access to a la carte restaurants.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
Free supervised childcare
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Off-site
Free shopping centre shuttle
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11 AM
3 restaurants
3 bars/lounges
Beach bar
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Water dispenser
Travelling with children
Free children's club
Children's pool
Playground
Free supervised childcare/activities
What to do
On a private beach
Tennis
Fitness classes
Pilates classes
Yoga classes
Beach volleyball
Basketball
Racquetball/squash
Parasailing
Scuba diving
Waterskiing
Shopping
Golf lessons nearby
Hiking/biking trails nearby
Ski area nearby
Windsurfing nearby
Skydiving nearby
Working away
Business centre
Meeting rooms
Computer station
Conference centre (682 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 2011
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
2 outdoor pools
Arcade/games room
Full-service spa
Nightclub
Hot tub
2 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Annual offsets purchased for at least 10% of carbon footprint
Local culture and ecosystem education
Double-glazed windows
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Lockers available
Banquet hall
Reception hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
40-inch plasma TV
Premium digital channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding
Selected Comfort mattress
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Bulk dispenser for toiletries
Special features
Spa
The on-site spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Bodrum Restaurant – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
L Olivo Restaurant – Overlooking the ocean and pool, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Toro Loco Steakhouse – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Fees & policies
Refundable deposits
Deposit: AED 500 per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
New Year's Eve (31 December) gala dinner per child: AED 1500 (from 3 to 12 years old)
A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.
Optional extras
Airport shuttle service is offered for an extra charge of AED 300 per vehicle (one way)
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Rollaway beds are available for AED 200.0 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property enforces a dress code in the restaurants.
Property Registration Number 01357
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Dubai Palm Rixos
Rixos Dubai Palm
Rixos Hotel Dubai Palm
Rixos Palm Dubai
Rixos Palm Dubai Hotel
Rixos Palm Hotel
Rixos Palm
Rixos The Palm Dubai
Rixos The Palm Hotel Suites
Rixos The Palm & Suites Dubai
Rixos The Palm Hotel & Suites Hotel
Rixos The Palm Hotel & Suites Dubai
Rixos The Palm Hotel & Suites Hotel Dubai
Rixos The Palm Hotel Suites Ultra All Inclusive
Frequently asked questions
Does Rixos The Palm Hotel & Suites offer free cancellation for a full refund?
Yes, Rixos The Palm Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Rixos The Palm Hotel & Suites?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Rixos The Palm Hotel & Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Rixos The Palm Hotel & Suites?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Rixos The Palm Hotel & Suites?
Yes, an airport shuttle is available. The charge is AED 300 per vehicle one way.
What are the check-in and check-out times at Rixos The Palm Hotel & Suites?
You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Rixos The Palm Hotel & Suites and nearby?
Have fun with on-site activities such as parasailing, waterskiing and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and Pilates. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Rixos The Palm Hotel & Suites also has 3 bars, a nightclub and a private beach, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Rixos The Palm Hotel & Suites?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Italian cuisine and garden views.
Does Rixos The Palm Hotel & Suites have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Rixos The Palm Hotel & Suites like?
Rixos The Palm Hotel & Suites is located on the waterfront in Palm Jumeirah. Popular attractions include Burj Al Arab, which is 24 minutes away by car.
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Reviews
Rixos The Palm Hotel & Suites Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.2
Location
9.0
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
The beach at this property is well-maintained and offers stunning views. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Food
Room
View
Drinks
Children
Beach
Bar
Buffets
Spa
Reviews
Verified
10/10 Exceptional
8 Oct 2025
Food - Amazing !
Staff - unbelievable !
We had such a good time
Helen
Helen, 6-night trip
Verified
10/10 Exceptional
25 Oct 2025
Fantastic All-Inclusive Stay!
Amazing amenities, great food, and exceptional hospitality. The kids club was brilliant also. Dining options were varied and delicious (à la carte restaurants Toro Loco, L’Olivo and Bodrum as well as the buffet on the main restaurant). The staff made us feel truly welcome. A perfect family getaway!
Antonios
Antonios, 7-night trip
Verified
10/10 Exceptional
26 May 2024
We very much enjoyed our stay there abd the staff were very friendly
Kulvarn
Kulvarn, 3-night trip
Verified
10/10 Exceptional
22 Jul 2025
The dining experience
Gloria Theresa
Gloria Theresa, 6-night trip
Verified
10/10 Exceptional
18 Aug 2023
Quiet location, great food and service.
Alma
Alma, 6-night trip
Verified
10/10 Exceptional
1 Nov 2024
Best place for super efficient staff great for family’s loads to do and great experience all around will definitely be heading back.
Alan
Alan, 11-night trip
Verified
10/10 Exceptional
5 Aug 2023
Very friendly staff ,clean and endless food and drink .
terry
terry, 4-night trip
Verified
10/10 Exceptional
6 Feb 2025
2 bedroom suite was huge. Food in the steak restaurant was amazing
Paula Jane
Paula Jane, 5-night trip
Verified
10/10 Exceptional
6 Aug 2024
i lived this resort! truly a 5 star place and the staff was so nice and helpful! i did get tired of the hotel food pretty quickly but their food was good and fresh! loved my stay here
Jadeen
Jadeen, 6-night trip
Verified
10/10 Exceptional
10 Aug 2023
Perfect vacation with the family.
Excellent service
David
David, 9-night trip
Verified
10/10 Exceptional
31 Oct 2023
Amazing resort! Staff cannot do enough for you!
Leigh Marie
Leigh Marie, 7-night trip
Verified
10/10 Exceptional
14 Oct 2023
Amazing hotel. Fabulous food. Fantastic service.
rebecca
rebecca, 6-night trip
Verified
10/10 Exceptional
22 Sept 2024
service friendly staff nothing was to much
all facilities were great
dubai is just a nice place to visit
looking to return in the near future
special shout out to javed front of house
John
John, 10-night trip
Verified
10/10 Exceptional
2 Dec 2024
Everything about this hotel was first class. The staff are unbelievably attentive. The food in th buffet restaurants was excellent. We had 3 meals in the ala carte restaurants which were all exceptional. Would highly recommend this hotel for anyone looking for great service dining and exceptional staff
Edward Charles
Edward Charles, 6-night trip
Verified
10/10 Exceptional
28 Jan 2024
A most enjoyable and very relaxing 5 days in Dubai. Hotel was exactly what we wanted. Food was excellent, service was excellent, room was extremely spacious and comfortable. Sad to be going home. We will definitely go back
Scott
Scott, 4-night trip
Verified
10/10 Exceptional
29 Dec 2024
Fantastic hotel,staff very friendly.Got an upgrade from 3 bedrooms to a penthouse,very much appreciated!In a restaurant chefs more than happy to help with my gluten free diet requirements. The only thing was that,it’s time to renovate interiors,fresh wallpaper and a lick of paint would make it perfect.
Justyna
Justyna, 4-night trip
Verified
10/10 Exceptional
10 Jun 2025
Another great stay - love the sports bar
Another amazing family stay at the Rixos Palm! Huge thanks to Jhonathon at the pool bar, Shanka, who seems to earn a promotion after every visit, and all the wonderful bar staff, restaurant teams, and kids’ club entertainers.
The Rixos makes you feel at home from the moment you arrive. Unlike many other "all-inclusives" where you're often told what you can’t have, this place has everything covered, from top notch kids’ entertainment to fancy cocktails and à la carte dining.
There's a great buffet for casual meals and super comfortable beds. It may not be the most design-led hotel in Dubai but it makes up for that in service.
If you're after great food, fantastic bars, and family-friendly fun, this is the hotel for you.
GEORGE
GEORGE, 2-night trip
Verified
10/10 Exceptional
4 Sept 2023
This property is the best we ever been to, we enjoyed our stay, the cleanliness, how safe it is, the food and drinks. Saban at the bar was awesome! We would come here again. Thank you Rixos
Alma
Alma, 6-night trip
Verified
10/10 Exceptional
16 Sept 2023
Beautiful property wonderful staff and great Restaurants thumbs up.Thanks Rixos needed this.
Edward
Edward, 4-night trip
Verified
8/10 Very good
2 Oct 2023
A great stay -kids club was amazing. Only downside was that the ac didn’t work in our room our first night and so we had to move rooms. Loved the first room more as it was a beautiful large ground floor right at the pools.
Verified traveller
2-night trip
Verified
10/10 Exceptional
27 Nov 2024
Rixos has it ALL!
There is not enough I can say about Rixos, on The Palm. Exceptional views, fantastic service, excellent accommodation and it has everything you need - pools, the beach, a spa, a full service salon - whatever you need and want, they have it. We were spoilt for choice with the restaurants, each one providing something different and unique. We will be back as a family for our next trip. They have a beautiful kids club and the package is all inclusive. This resort is great value for money.
Greig
Greig, 7-night trip
Verified
10/10 Exceptional
1 Dec 2024
All Of The Staffs Are.Exceptionally Great With Outstandimg.Customer Service. The Young Ladies At The Cookie Snack Bar At The Lobby Are The Face Of The Resort. They Engage With Every One Passing Bye With Beautiful Small And.Passion For The Best Customer.Experiemce
KENNY OLADIPUPO
KENNY OLADIPUPO, 8-night trip
Verified
10/10 Exceptional
18 Feb 2024
Rixos The Palm Dubai is a luxurious retreat on Palm Jumeirah, blending opulence with top-notch hospitality. The culinary experience is exceptional, with diverse options curated to perfection. Manager Mustafa and assistant Hakan ensure impeccable service. The hotel's location offers stunning views of the Arabian Gulf and Dubai skyline. Cleanliness is paramount, evident in meticulously maintained rooms and public areas. Families are warmly welcomed, with early check-in appreciated for accommodating young children. Rixos The Palm sets the bar high for luxury hospitality in Dubai, promising an unforgettable stay.
yavuz
yavuz, 7-night trip
Verified
10/10 Exceptional
15 Oct 2025
An Unforgettable Stay – 10/10 Across the Board!
Our recent stay at Rixos The Palm Dubai was absolutely outstanding from start to finish! Every detail exceeded expectations — the property is stunning, the food is exceptional, and the service is truly world-class.
A special shout-out to Diwan, the amazing manager at the steakhouse. His professionalism, warmth, and attention to detail made our dining experience unforgettable. The food was perfection, and his personal touch really elevated the evening.
Another huge thank-you to Hazem from guest services — his friendly attitude and willingness to go the extra mile made us feel so well taken care of throughout our stay.
And I can’t forget Safy from the photography team. Although there was a scheduling conflict that initially left me a bit frustrated, Safy handled everything with such grace and professionalism. She completely turned the situation around and made the experience enjoyable and memorable — a true testament to top-notch service recovery.
Overall, this resort delivers luxury, comfort, and impeccable hospitality in every sense. The team truly goes above and beyond. Rixos The Palm Dubai is a solid 10 out of 10 — highly recommended!
Rudolph Barrington Beckford
Rudolph Barrington Beckford, 5-night trip
Verified
8/10 Very good
17 Sept 2023
Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.