Sansui Resorts Yamanakako

Mountain hotel with spa, near Lake Yamanaka

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Featuring a free children's club, Sansui Resorts Yamanakako puts you within a 10-minute drive of Fuji-Hakone-Izu National Park. Guests can be pampered with sports massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 outdoor tennis courts, a fitness centre and a children's club.
Very good

Popular amenities

  • Onsen
  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant
1 Dec - 2 Dec

Room options

Showing 3 of 3 rooms
Three bottles of Hajimari products on a towel.

Executive Double or Twin Room, Garden View

  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
Three bottles of Hajimari products on a towel.

Deluxe Double Room, Garden View

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
Three bottles of Hajimari products on a towel.

Family Suite, Mountain View

  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
296, 1-31-1 Nakaku, Yamanakako, Yamanashi, 401-0502

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Mishima Yukio Museum - 13 min walk - 1.2 km
  • Lake Yamanaka Community Plaza Kirara - 12 min drive - 5.3 km
  • Lake Yamanaka - 15 min drive - 10.1 km
  • Chureito Pagoda - 25 min drive - 20.0 km

Getting around

  • Tokyo (HND-Haneda) - 127 min drive
  • Gotemba Station - 28 min drive
  • Fujisan station - 29 min drive
  • Fujiyoshida Gekkoji Station - 32 min drive
  • Airport shuttle (surcharge)
  • Free bus station shuttle

Restaurants

  • ‪甲州ほうとう 小作 - ‬4 min drive
  • ‪山中湖畔のステーキ酒場 - ‬4 min drive
  • ‪ZEIT BAKERY CAFE - ‬5 min drive
  • ‪庄ヤ - ‬6 min drive
  • ‪CHIANTI-CoMO - ‬5 min drive

About this property

Sansui Resorts Yamanakako

  • Featuring a free children's club, Sansui Resorts Yamanakako puts you within a 10-minute drive of Fuji-Hakone-Izu National Park. Guests can be pampered with sports massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 outdoor tennis courts, a fitness centre and a children's club.

At a glance

CHECK-IN
15:00
CHECK-OUT
11:00

Hotel size

    • 9 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

    • Free uncovered on-site self-parking

Transfers

    • Airport shuttle from 8:00 AM to 8:00 PM*
    • Free bus station shuttle

Other information

    • Smoke-free property

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Sansui Resorts Yamanakako Reviews

8.4

Very good

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Verified review

8/10 Very good

The hotel was great and well kept. It’s ideal if you’re driving. The driver was incredibly helpful, thank you. Shirt ride to Hirano beach, perfect location for sunrise and sunset.
Verified review

10/10 Exceptional

Superb stay. Absolutely excellent staff, really helpful and gone out their way to help. Gorgeous views of forest around and down the hill fabulous walks and bike rides. Also awesome place to run, such a fresh air and beautiful atmosphere with lots of surroundings. So much to do, park, water rides, golf as well horseriding. Would definitely recommend
Verified review

8/10 Very good

Staff were very welcoming and accommodating. A little outdated with some repairs needed but it was a great stay being in a quiet area.
Verified review

8/10 Very good

Very helpful and friendly staff. Nice resort, nice onsen.
Verified review

10/10 Exceptional

A very secluded place. Great to unwind from the chaos of the major cities. Staff members were very friendly. Place is a hotel but feels like home.
Verified review

6/10 Good

車がなければ行けない山の中に所在。スタッフは外国人で、海外からのインバウンド向けの施設と感じた。
Verified review

8/10 Very good

希望浴室能增加放衣服與沐浴乳的架子,並改善淋浴間門,會漏水到外面
Verified review

10/10 Exceptional

Wir haben hier einige sehr schöne Tage als Familie verbracht. Das Hotel ist klein, aber fein. Wir haben es als Basislager für den Fuji genutzt. Von dort lassen sich drei der vier Routen gut mit dem Bus erreichen. Den Onsen im Hotel konnte man kostenlos pro Zimmer reservieren und privat nutzen. Es war sehr angenehm nach dem Abstieg die Beine etwas zu lockern. Das Familienzimmer war zu viert sehr geräumig. Das Personal war sehr hilfsbereit und freundlich. Wir würden das Hotel jederzeit wieder buchen. Sehr zu empfehlen ist auch das zum Betreiber gehörende Café Noir auf der anderen Seite des Sees.
Verified review

6/10 Good

山中湖の静かな環境にあるホテルです。中国系のスタッフの方がワンオペで頑張っており、日本語で一生懸命対応してくれる姿には好感が持てました。ただ、日本の一般的なリゾートホテルのサービス水準を期待していくと、設備面などで戸惑う部分があるかもしれません。 気になった点 空調の自由度: なぜかこの季節なのに暖房の切り替えがフロント一括制御となっており、個別に指示を出さないと調整できない点は、今の時代少し不便に感じました。 • お風呂とサウナ: 大浴場が男女別ではなく時間制の貸切運用でした。夫婦で一緒に入れるメリットはありますが、露天風呂が使えず、サウナの温度も「汗が出ないほど低い」状態だったのは非常に残念です。 • 防音性: 壁が薄いのか、隣の部屋の赤ちゃんの声がかなり響きます。静寂を求める方は対策が必要かもしれません。 • 食事: 朝食ビュッフェやウェルカムコーヒーについては、及第点ではありますが、質より種類という印象です。 総評 おそらく経営が海外資本に変わったようで、運営スタイルも合理的というか、良くも悪くも「外人向け」の割り切った作りです。スタッフの対応自体は悪くないので、細かい設備や食にこだわらず、貸切風呂を家族で利用したいといった目的であればアリだと思います。 「リゾート」という言葉から期待するラグジュアリーさにはあと一歩届かないため、今後の改善に期待を込めての評価とします。
Verified review

8/10 Very good

海外のお客さんが多かったです。 素敵な場所でした
Verified review

2/10 Poor

本日午前9時頃、ノックや事前の連絡も一切ないまま、スタッフがカードキーで私たちの部屋のドアを開け、入室しようとしました。おそらく清掃のためだったと思われます。 当時、私は起床直後で着替えもしておらず、このような対応はホテルとして極めて不適切であり、非常に不快でした。この行為は安全面においても問題があり、到底容認できるものではありません。 私はこれを重大な権利侵害であり、私および同伴者の安全を脅かす行為だと考えています。同伴者は強いストレスを受けており、精神的な被害も生じています。もしこの部屋に女性が一人で宿泊していた場合、さらに深刻な事態に発展していた可能性もあります。 つきましては、ホテル側からの正式な説明を求めるとともに、今回の件により台無しとなった滞在・一日分に対する全額返金を要求いたします。 また、再発防止のための適切な対応を講じていただき、その内容についてご報告いただきますようお願いいたします。
Verified review

10/10 Exceptional