Experience the heart of Sarajevo at Hotel Herc. Take in the stunning views from the hotel's terrace, then unwind with a good book from the library or enjoy live music and drinks at its bar.
Hotel Herc allows you more time for skiing with ski-in/ski-out access, plus you'll be within a five-minute walk of Sarajevo City Hall. For a bite to eat, guests can visit Hotel Herc Restoran, which serves breakfast. A bar/lounge, a snack bar/deli and a terrace are other highlights at this Baroque hotel. Skiers will appreciate the ski shuttle, along with access to ski storage.
At a glance
DONE
Hotel size
15 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
On-site parking is limited
Free off-site parking nearby
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Off-site
Area shuttle within 200 km*
Ski shuttle*
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Ski-in/ski-out access
Ski shuttle (surcharge)
Bike rentals nearby
Hiking/biking trails nearby
Horse riding nearby
Winery tours nearby
Working away
Meeting rooms
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Ski storage
Facilities
2 buildings/towers
Built in 2010
Safe-deposit box at front desk
Terrace
Library
Television in common areas
Lockers available
Baroque architecture
Accessibility
Well-lit path to entrance
18 steps to reach property
Ski
Ski-in/ski-out access
Ski shuttle (surcharge)
Ski storage
Ski runs nearby
Skiing nearby
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
What to enjoy
Individually furnished
Freshen up
Private bathroom
Hydromassage shower head
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Special features
Dining
Hotel Herc Restoran – This restaurant only serves breakfast.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 January to 5 January, EUR 2.05 per person, per night
A tax is imposed by the city: From 6 January to 30 June, EUR 1.53 per person, per night
A tax is imposed by the city: From 1 July to 31 August, EUR 2.05 per person, per night
A tax is imposed by the city: From 1 September to 24 December, EUR 1.53 per person, per night
A tax is imposed by the city: From 25 December to 31 December, EUR 2.05 per person, per night
Optional extras
Airport shuttle service is offered for an extra charge of EUR 15 per vehicle (one-way. Maximum occupancy 4)
Local area shuttle and ski shuttle services are offered for an extra charge
Late check-in between 11:00 AM and midnight can be arranged for an extra charge of EUR 10
Late checkout can be arranged for an extra charge of EUR 20 (subject to availability)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard
Mobile payment options include: Apple Pay.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Herz Sarajevo
Hotel Herz
Hotel Herz Sarajevo
Hotel Herc Sarajevo
Hotel Herc
Herc Sarajevo
Hotel Herc Hotel
Hotel Herc Sarajevo
Hotel Herc Hotel Sarajevo
Frequently asked questions
Does Hotel Herc offer free cancellation for a full refund?
Yes, Hotel Herc does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Herc?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Herc?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Herc?
Yes, an airport shuttle is available. The charge is EUR 15 per vehicle one-way.
What are the check-in and check-out times at Hotel Herc?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of EUR 20 (subject to availability). Express check-out is available.
What is there to do at Hotel Herc and nearby?
During the winter, enjoy nearby recreation such as skiing and return when the snow melts for cycling and hiking.
Are there restaurants at or near Hotel Herc?
Yes, there's an on-site restaurant, Hotel Herc Restoran.
What's the area around Hotel Herc like?
Hotel Herc is in the heart of Sarajevo, a short 3-minute walk from Sarajevo City Hall and 6 minutes' walk from Trebević Cable Car.
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Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.2
Location
8.8
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was good with various spreads, cheese, and eggs. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
8/10 Very good
22 May 2026
Location is good, close to main attraction points.
The room was clean
Receptionist Sara was very kind and helpful
Ahmet
Ahmet, 2-night trip
Verified
10/10 Exceptional
13 Sept 2025
Amazing location excellent staff lovely hotel
Jack David
Jack David, 4-night trip
Verified
10/10 Exceptional
8 May 2024
Comfortable and an excellent location
gary
gary, 1-night trip
Verified
8/10 Very good
20 Oct 2024
Nice Hotel, very close to the city center.
Friendly staff for reasonable price !!
Jose
Jose, 2-night trip
Verified
10/10 Exceptional
7 Jan 2025
It's a very nice, cozy place to stay! Front desk manager Ilma was outstanding, helpful, and provided the best service ever! If you stay there, ask her for restaurant recommendations, she knows everything about the city and the best places!
Viacheslav
Viacheslav, 3-night trip
Verified
10/10 Exceptional
11 Apr 2025
Great hotel for its value. Staff are nice and helpful. Special thanks to Mr. Ammar. Breakfast is good. Hotel is close to Starigtad and Sarajevo's attractions. Room is bit small but that was O.K. Overall is recommended.
Behzad
Behzad, 5-night trip
Verified
10/10 Exceptional
21 Dec 2024
Amazing
I had an absolutely amazing time here, the staff were so incredibly helpful and proactive in assisting me. Amar on the front desk was so incredibly friendly. May Allah bless you all for your hospitality ♥️
Ash
Ash, 2-night trip
Verified
10/10 Exceptional
19 Apr 2025
Perfect
Very good value for money and extremely friendly and accommodating hosts and staff. They made sure that the room was ready for our slightly early arrival and twice started breakfast early for us because of trips.
The location is only 5 minutes walk from the City Hall and river. Don’t be put off by the hill as it is very quick to get down and worth it in the evening for the views. There’s an excellent restaurant at the base called Inat Kuca.
Matthew
Matthew, 3-night trip
Verified
6/10 Good
28 Sept 2024
Just okay
The hotel is quite okay, nothing special. The air conditioning worked well. The fridge was useful however no kettle in the room which is inconvenient. The room was very small too, if you have bigger suitcases that’s not comfortable. Also you need to climb up to get to the hotel.
Verified traveller
2-night trip
Verified
10/10 Exceptional
6 May 2026
thank you, ıt was very nice experience with you
Nihal
Nihal, 1-night trip
Verified
6/10 Good
23 May 2026
Bad internet in the room.
Old shower.
Good breakfast
Ivar
Ivar, 1-night trip
Verified
8/10 Very good
16 Sept 2025
small hotel, Freindly staff, close to old town, clean.
shamel
shamel, 4-night trip
Verified
10/10 Exceptional
15 Sept 2025
The receptionists were outstandingly nice and helpful!
Vladislav
Vladislav, 1-night trip
Verified
6/10 Good
26 Jul 2025
Hosts were very nice. Hvala
John
John, 4-night trip
Verified
10/10 Exceptional
23 May 2025
Home 2 home
The staff members were lovely. It was like a home to home environment. Very children friendly.
Breakfast sets you up for the day.
Take your own showergel though!
Sumayyah
Sumayyah, 3-night trip
Verified
8/10 Very good
26 Jun 2025
Nice and helpful hosts.
However hotel need a renovation.
It was hot in room ans wifi had vad connection.
Consider price i can still recommend.
Verified traveller
5-night trip
Verified
10/10 Exceptional
28 Aug 2022
Excellent! Will stay there again.
Excellent in all respect. Free parking. Great breakfast. Comfortable. Friendly hosts. Very conveniently located, within walking distance to all the Old Town attractions.
Naveed
Naveed, 2-night trip
Verified
8/10 Very good
17 Sept 2022
The climb outside was exhausting.
Stephen
Stephen, 1-night trip
Verified
10/10 Exceptional
5 May 2024
Everything was perfect! And if there are some things that need to be fixed, all of that was replaced by the hotel's young management, which is excellent! All praise for Armin and his colleagues.
I even forgot my backpack in the hotel that was sent to me by bus!
Any recommendation!
Verified traveller
2-night trip
Verified
4/10 Fair
7 Sept 2025
First of all, it doesn't have a 24h reception like the listing says; they emailed and said to make arrangements after 9pm because the reception was closed. They arranged a taxi for me for €20 but when I got in the cab the driver informed me they asked him to drive me to a different hotel which they said would be a free upgrade. Problem being that that hotel didn't have 24h reception either, or laundry, which were both requirements I had. So, pretty disappointed.
Daniel
Daniel, 4-night trip
Verified
4/10 Fair
28 Jul 2024
Someone unlocked the door to our locked room while we were sleeping! I’m unsure if it is the same key for some of the rooms or something, but it was a scary situation. Aside from that, the room looked neglected, the leather on the headboard was ripped, towels had stains, and the room was generally not very clean. Hotel is also not easily accessible as it is at the top of a very steep hill. It is located by the city and landmarks. Otherwise, though, would not recommend.
Melisa
Melisa, 1-night trip
Verified
4/10 Fair
19 Nov 2023
Bad!
It is very close to the sights, but you have to climb a very steep hill to reach the hotel. The room and bathroom were not very clean. There were even lipstick marks on the glasses in the room. They do not provide any of the services listed on the site, they do not help. To sum up, it was a stay that doesn't suit that beautiful city.
Verified traveller
3-night trip
Verified
2/10 Poor
18 Dec 2023
Dont stay at the hotel
Hello I booked the room through hotels.com and the price included breakfast but at the hotel we were told price does not include breakfast and it is not their problem.but it id hotels.com problem. The most important thing no heat the first night and we were cold and had second night little heat.Evreything is so poorly organized this hotel. We arrived the hotel at 1pm. Noone was at the hotel. The door was locked.we have to find person by calling but we dont have local phone line and we have to pay extra phone bill too. During the trip we could not find anyone to take care of us.
ayse
ayse, 2-night trip
Verified
6/10 Good
16 May 2026
Kaldığımız oda yeterince temiz değildi. Odamızda kullan at terlik ve sabun yoktu. Terlik istediğimizde otelde olmadı s öylendi. Oda yetirince temiz olmadığından çıplak ayakla yere basmak istemedik ve zorluk çektik. Çalışanlar anlayışlıydı elinden geldiği kadar yardımcı oldular. Otel dik bir yokuşun bitiminde bunu göze alarak tutmanız daha doğru olur, bavullarla yokuşu tırmanmak epey güç çünkü yollar arnavut kaldırımı şeklindeydi. Merkeze yani başçarşıya oldukça yakın bir konumdaydı.
Onur
Onur, 1-night trip
Verified
8/10 Very good
11 Mar 2026
Kahvaltı fena değil. Mesai saatleri dışında resepsiyon görevlisi yok, ama sorun değil tabii. Fiyat fayda dengesi nence iyi.