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Hotel Serenata Santa Lucia, Mérida

Family-friendly hotel with outdoor pool, near Mérida Cathedral

Choose dates to view prices

Hotel Serenata Santa Lucia, Mérida is just 4.9 mi (7.8 km) from the airport and offers a shuttle (available on request). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Hacienda Teya, which serves local cuisine and is open for breakfast, lunch and dinner. A poolside bar, a fitness centre and a terrace are other highlights.
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants and pool bar
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • In-room childcare
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

For families (6)

  • Supervised childcare (surcharge)
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Coffee/tea maker
  • Blackout curtains
£139
includes taxes & fees
30 Sept - 1 Oct

Room options

Showing 6 of 6 rooms
A modern bathroom with a glass shower enclosure, a large mirror, and a dark countertop.
A modern bedroom with a large bed, wooden headboard, bedside tables, a large window with curtains, and a view of buildings.
A modern bedroom with a large bed, wooden headboard, bedside tables, a desk, and a chair.
A modern living room with a round dining table, wooden chairs, a sofa, and a kitchen area with a built-in oven and sink.

Superior Suite

  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed
A modern bathroom with a black countertop, a large mirror, wooden shelving, and a towel rack.
A modern bedroom with a large bed, wooden headboard, bedside tables, a desk, and a chair.
A modern kitchen with a round table, wooden chairs, a built-in refrigerator, and a hanging light fixture.
A modern kitchen with a dining area, including a round table and chairs, a refrigerator, and a built-in oven.

Deluxe Suite

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
A bathroom with a black countertop, a white sink, a mirror with lights, a towel rack, and a wooden door.
A modern hotel room with a large bed, a desk, a kitchenette, and a bathroom.
A bedroom with a large bed, wooden headboard, bedside tables, and a wall-mounted air conditioner.
A compact kitchen with a refrigerator, a wooden dining table, a chair, a round mirror, and a wooden partition.

Classic Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

Room

  • Sleeps 8

Room

  • Sleeps 8

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About the area

Map
471 C. 58, Mérida, Yuc., 97000

What's nearby

  • Parque Santa Lucía - 3 min walk - 0.3 km
  • Universidad Autónoma de Yucatán - 5 min walk - 0.5 km
  • Paseo de Montejo - 7 min walk - 0.6 km
  • Mérida Cathedral - 7 min walk - 0.6 km
  • Plaza Grande - 8 min walk - 0.7 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 19 min drive
  • Teya-Merida Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Beer Lovers Mid - ‬3 min walk
  • ‪De La Union - ‬2 min walk
  • ‪La Tratto Santa Lucía - ‬3 min walk
  • ‪Soco Mérida - ‬3 min walk
  • ‪Cafe Alameda - ‬2 min walk

About this property

Hotel Serenata Santa Lucia, Mérida

  • Hotel Serenata Santa Lucia, Mérida is just 4.9 mi (7.8 km) from the airport and offers a shuttle (available on request). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Hacienda Teya, which serves local cuisine and is open for breakfast, lunch and dinner. A poolside bar, a fitness centre and a terrace are other highlights.

At a glance

Hotel size

    • 66 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Supervised childcare*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free secured, covered on-site self-parking
    • Free secured, covered on-site valet parking

Transfers

    • Airport shuttle from 9:00 AM to 6:00 PM*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Supervised childcare (surcharge)
  • Corner guards

Services

  • 24-hour front desk
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2025
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Outdoor entertainment area
  • Traditional architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 102
  • Wheelchair-accessible
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • 1 steps to reach property
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Desk chair

Food and drink

  • High chair

More

  • Housekeeping on request
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Hacienda Teya – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Pool Bar – This rooftop bar is located by the pool. Open daily.
Lobby Bar Serenata – This lobby lounge overlooks the garden. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 250 to 500 for adults and MXN 250 to 499 for children
  • Airport shuttle service is offered for an extra charge of MXN 425 per person (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Airport shuttle for children between the ages of 1 and 10 costs MXN 425 (one-way)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is there a pool at Hotel Serenata Santa Lucia, Mérida?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Serenata Santa Lucia, Mérida?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Serenata Santa Lucia, Mérida?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Hotel Serenata Santa Lucia, Mérida?

Yes, an airport shuttle is available from 9:00 AM to 6:00 PM on request. The charge is MXN 425 per person one-way.

What are the check-in and check-out times at Hotel Serenata Santa Lucia, Mérida?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

Is there an on-site casino at Hotel Serenata Santa Lucia, Mérida?

No, this hotel doesn't have a casino, but Casino La Cima (4-min walk) and Diamonds Casino (7-min drive) are both nearby.

What is there to do at Hotel Serenata Santa Lucia, Mérida and nearby?

Hotel Serenata Santa Lucia, Mérida has an outdoor pool and a fitness centre, as well as a garden.

Are there restaurants at or near Hotel Serenata Santa Lucia, Mérida?

Yes, Hacienda Teya offers local cuisine, garden views and poolside dining.

What's the area around Hotel Serenata Santa Lucia, Mérida like?

Hotel Serenata Santa Lucia, Mérida is a short 6-minute walk from Paseo de Montejo and 6 minutes' walk from Mérida Cathedral.

Have a question?

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Hotel Serenata Santa Lucia, Mérida Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Verified review

10/10 Exceptional

Until now, I had not written a review of a hotel, and felt this time was important to do. Cleanliness is very important to me and my husband, and our room was immaculate. The owner was extremely kind, and went out of his way to help. We had made reservations at the last minute, after having a negative experience with a vacation rental. It was such a relief, walking into Hotel Seranata, and be greeted with such positive energy.
Verified review

10/10 Exceptional

Todo bien, ampliamente recomendable
Verified review

10/10 Exceptional

El hotel es nuevo y es precioso, la decoración muy linda, las habitaciones muy cómodas y el personal muy atento, lo recomiendo ampliamente y seguramente volveremos.
Verified review

10/10 Exceptional

Fue un viaje muy corto, sólo una noche, sin embargo lo bello de la ciudad, lo bonito del hotel y lo amable del personal invitan a regresar. No hay nada que pensar, cuando vuelva me quedaré nuevamente aquí. Excelente ubicación (todo queda caminando!), comida deliciosa y un servicio extra amable. ¡¡Gracias por todo!!
Verified review

10/10 Exceptional

Es una habitación completa súper amplia , hay salita un pequeño comedor y aparte la habitación. Hay una excelente atención del personal y me gustó mucho la atención a todos los detalles decorativos , está muy bonito todo. Es una excelente opción de hospedaje, cómodo, amplio, bien ubicado y bonito
Verified review

10/10 Exceptional

El hotel nuevo, la ubicación y el trato del personal hicieron que tengamos una estancia increíble!
Verified review

10/10 Exceptional

Me gusto mucho mi hospedaje este nuevo hotel Tiene una excelente ubicación y el personal es muy amable. Lo recomiendo :)