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Shangrila residency

Nairobi apartment with 20 restaurants and 20 bars/lounges

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Shangrila residency puts you within a 15-minute drive of Nairobi National Park and Thika Road Mall. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at one of the 20 restaurants or unwind with a drink at one of the 20 bars/lounges. A snack bar/deli and 20 coffee shops/cafes are other highlights, and apartments offer flat-screen TVs and slippers.
Good

Popular amenities

  • Laundry facilities
  • Pet-friendly
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Gym
includes taxes & fees
2 Nov - 3 Nov

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About the area

Map
23 Westlands Rd, 11, Nairobi, Nairobi County, 00800

What's nearby

  • Sarit Centre - 10 min walk - 0.9 km
  • Oshwal Religious Centre - 13 min walk - 1.2 km
  • University of Nairobi - 17 min walk - 1.4 km
  • Nairobi National Museum - 17 min walk - 1.4 km
  • Westgate Shopping Mall - 18 min walk - 1.6 km

Getting around

  • Nairobi (WIL-Wilson) - 18 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 29 min drive
  • Syokimau Station - 28 min drive
  • Nairobi Station - 28 min drive
  • Syokimau SGR Railway Station - 29 min drive

Restaurants

  • ‪Milan Kenya - ‬4 min walk
  • ‪68 Library - ‬5 min walk
  • ‪Brew Bistro & Lounge - ‬5 min walk
  • ‪Ciel - ‬5 min walk
  • ‪Nana Swahili Restaurant - ‬3 min walk

About this property

Shangrila residency

  • Shangrila residency puts you within a 15-minute drive of Nairobi National Park and Thika Road Mall. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at one of the 20 restaurants or unwind with a drink at one of the 20 bars/lounges. A snack bar/deli and 20 coffee shops/cafes are other highlights, and apartments offer flat-screen TVs and slippers.

At a glance

CHECK-IN
12:00
CHECK-OUT
10:00

Property size

    • 40 apartments

Arriving/Leaving

    • Check-in start time: noon; check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed

Internet

    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

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Shangrila residency Reviews

7.6

Good

8.8

Cleanliness
Verified review

6/10 Good

The check-in experience was very disappointing. The host failed to provide the check-in instructions on time, leaving me stranded and unsure of what to do when check-in time arrived. After several attempts to contact the host and reaching out to Expedia for assistance, I finally received the instructions. The house itself was clean and comfortable, and my one-night stay was otherwise fine. However, the stressful and poorly managed check-in process left a bad impression. Unfortunately, I would not stay here again.
Verified review

10/10 Exceptional

Good location, smart apartment with all the basic requirements for a good and secure stay!
Verified review

10/10 Exceptional

Quite clean. Smooth check in. Walking distance supermarket. Quite convenient
Verified review

4/10 Fair

My reservation was for a 1 bedroom.Got put into a 2 bedroom because the host falsely made available a 1 bedroom she did not have. I contact the host to inquire on an "extending my stay" through hotels.com again. The host does not respond. Rather, goes on insisting I must now move a different 1 bedroom unit after unpacking, having a fridge full of food that would need to be hauled to another floor of the building. She replies "I'm not doing you any favors" and starts sending messages in WhatsApp to me in German. It was quite bizarre because she is the one who against my reservation put into a 2 bedroom I did not reserve in the first place. Secondly, after arriving from the airport and looking for check-in there were only 2 large and unfriendly security guards in a parking garage at a small desk. They were gruff and difficult. One keeps asking me "what's my condo number?" over and over again. He keeps insisting for my Kenya phone number as a tourist just from the airport who has never been in Kenya before. After much difficulty and poor communication, I get info from the host who gives me a passcode in a lockbox to get in. 3.) The next morning about 8 hours after check-in two house cleaners knock on my door. Theyinsist I'm checking out today even though I'm only 8 hours into a 2 night reservation. I have to stop a work business call I'm on, show them my reservation information. Then they finally leave. The building is ok. The host and her unprofessional managemen condo is NOT.