After reading some of the reviews I was a little anxious of staying here, however there was no need to worry!
After arriving in the small hours of the morning, we were greeted by a friendly member of reception staff and promptly checked in. We had paid a small amount extra for a Superior Room, and I would highly advise doing so! It was a fantastic room, on the 6th floor. Super comfy bed, clean crisp and modern, and the shower / bathroom was awesome! Had everything you could want in the room, nice flat screen TV with BBC 1, 2 and ITV, kettle, toaster, microwave and some little toiletries.
The hotel itself is OK, I think they are gradually updating everything, but as it is - it is what I would expect for a 3*. Given the superior room, I wouldn't of been disappointed if that had a 4* rating.
The pool area was clean, and I was very surprised to find they still had day & night entertainment on, although that did finish on our last day as it wasn't really worth them doing it for the amount of people there.
We didn't encounter one miserable member of staff, from the reception, the pool bar and even the cleaners were all friendly and helpful.
Would definitely stay here again :)