The hotel room was ok, but the front desk staff were so poorly trained that it made my stay quite negative. At check in I was met with what was sure to become an insurmountable problem - the computer said I was checking in on the 12th. I insisted I was checking in on the 11th and we came to a complete standoff. Another person, perhaps a manger, had to come over and show the check in person that the check in date was the 11th and the checkout date was the 12th. I received no apology, but was finally allowed to check in. Similarly, at checkout at 530 the next morning, I was told I had to give my coupon. I explained I had no coupon, I had paid online with hotels.com. Still, they wanted a printout of the reservation. I explained that I didn’t have one and have never had to give one in my over 100 stays in hotels.com. The clerk then told me it was ok if I did not want to give. I am not sure why we had to make such a big deal out of this at 530 in the morning before a flight if it was hot necessaery. Just a lot of extra headache. Also should note that while there are two bars, you are not able to get a drink at either. While I have been very impressed with the Amari chain while staying in Thailand, the poor experiences I had with them in Doha and Dhaka have made it clear for me that they do not have set quality standards for all of their hotels