Nestled by the lake, Heritage Hotel offers a haven for families and couples alike. Enjoy a refreshing cocktail at the poolside bar, indulge in delicious meals at Manel restaurant with garden views, or simply relax in the serene garden. With free WiFi and 2 outdoor pools to choose from, this hotel is perfect for making memories.
Colombo (CMB-Bandaranaike Intl.) - 86.4 miles/139.1 km
Free train station pickup
Airport shuttle (surcharge)
Restaurants
Pizza Hut - 6 min drive
Seedevi Family Restaurant - 4 min drive
Palhena Village Restaurant - 7 min drive
Mango Mango - 3 min drive
Walkers - 7 min drive
About this property
Heritage Hotel
When visiting Anuradhapura, Heritage Hotel is a great choice to consider. Guests can indulge in spa services, and Manel serves breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, a poolside bar and a children's pool.
Languages
English
At a glance
Hotel size
46 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 3 AM
Express check-in available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Free train station pickup*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–9:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
Travelling with children
Children's pool
Playground
What to do
Pool table
Hiking/biking trails nearby
Working away
Meeting room
Computer station
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Pool loungers
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
2 outdoor pools
Arcade/games room
Spa services
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
21-inch TV
Premium cable channels
First-run films
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Premium bedding
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Dining
Manel – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
New Year's Eve (31 December) gala dinner per adult: USD 50.91
New Year's Eve (31 December) gala dinner per child: USD 50.91 (from 6 to 12 years old)
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 8 for adults and USD 8 for children
Airport shuttle service is offered for an extra charge of USD 95 per room
Housekeeping is offered for an extra charge
Children & extra beds
Airport shuttle service for children costs USD 95
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards.
Also known as
Heritage Anuradhapura
Heritage Hotel Anuradhapura
Heritage Hotel Hotel
Heritage Hotel Anuradhapura
Heritage Hotel Hotel Anuradhapura
Frequently asked questions
Does Heritage Hotel offer free cancellation for a full refund?
Yes, Heritage Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Heritage Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Heritage Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Heritage Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Heritage Hotel?
Yes, an airport shuttle is available. The charge is USD 95 per room.
What are the check-in and check-out times at Heritage Hotel?
Check-in start time: 2 PM; check-in end time: 3 AM. Check-out time is noon. Express check-in and contactless check-out are available.
What is there to do at Heritage Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include spa services and an arcade. Heritage Hotel also has a garden.
Are there restaurants at or near Heritage Hotel?
Yes, Manel offers garden views.
Does Heritage Hotel have any outdoor private spaces?
Yes, every room features a balcony.
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Heritage Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.8/10
Staff & service
6.2/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
26 Sept 2024
Great staff and good service. Property not well maintained
Sunil
Sunil, 1-night trip
10/10 Exceptional
4 Mar 2024
Stayed for 2 nights. Food was great for a 3 star place. The staff was very friendly and helpful. It's an old hotel but great location. The walk around the lake is beautiful.
Milo
Milo, 2-night trip
8/10 Very good
15 Aug 2024
It looked like Heritage Hotel had seen better days. The staff were good and helpful. The first night the electronic door lock would make the kind of noise it made when in opening mode. Staff fixed it by disabling the lock to be purely mechanical.
Pete
Pete, 2-night trip
6/10 Good
13 Dec 2023
Perfect location but a little run down
The Heritage is in a fantastic location, right on the lake and only a short Tuk-Tuk ride from the historic sites. We were greeted with friendly staff who were helpful. However we felt the place was a little run down and not very clean.
Ellis
Ellis, 1-night trip
8/10 Very good
24 Mar 2023
Good base to explore the city.
This is quite a large hotel, but not many guests were staying when we were there. The rooms were well loved but clean. The service was great and the staff were happy enough to open up the pool bar and sports bar for us to have a pre dinner drink. The staff even organised for us to hire bikes, so we could ride around the lake and visit the temples.
The pool was great for a cool down at the end of the day.
There is not much in the way of restaurants around the hotel, but the food in the hotel is delicious and affordable.
Melissa
Melissa, 2-night trip
4/10 Fair
30 Jan 2024
The staff is great. They are accommodating and attentive. We had no problems with the staff at all.
However, this hotel is old and has not been updated or even maintained properly. The carpeted rooms smell so bad. We had them move us from our initial room because of the carpet smell to another that was only slightly better.
The carpets are old and pulling up at the corners
The bathrooms dont seem to be cleaned thoroughly between guests. The shower glass is cloudy with hard water stains. The sink and surround was also dirty with water spots. The paint is stained and the walls look dirty. The toilet had a ring of filth at the water line. The mattress was so hard and uncomfortable
The dining area had peeling wallpaper and old paint.
The food is below average at best. Each meal was disappointing. No taste and bland.
We left early because we had enough, we booked for 3 days and stayed only for 2 days. We booked another hotel and completed our vacation.
Overall I would NOT recommend this hotel to anyone, until issues above are fixed. We also met senior management who described why the hotel in such condition, seems excuses to us, but if you are opening for business then the property should be in a good condition.
Narendra
Narendra, 3-night trip
10/10 Exceptional
17 Nov 2024
Sanmuganathan
Sanmuganathan, 1-night trip
4/10 Fair
19 Jun 2024
L'hôtel très banal.
Le 2ème jour la chambre n'était pas nettoyée du tout! Vieux bouts de tapis dans le couloir! Staff géntil,le petit-déjeuner très banal,le dînner très correct.
Bien situé,grande chambre,mais besoin de rafréchissement en géneral.
Joanna
Joanna, 2-night trip
10/10 Exceptional
29 Dec 2022
Renate
Renate, 1-night trip
8/10 Very good
25 Oct 2022
Renisha
Renisha, 1-night trip
10/10 Exceptional
4 Sept 2022
Indika
Indika, 2-night trip
6/10 Good
21 Oct 2019
Verified traveller
1-night trip
10/10 Exceptional
9 Aug 2019
Verified traveller
1-night trip
8/10 Very good
7 Aug 2019
Verified traveller
2-night trip
8/10 Very good
4 Aug 2019
Verified traveller
1-night trip
4/10 Fair
9 Jul 2019
The Swimming Pool was not in operation (I booked this hotel mainly because of the Swimming Pool).
The Minibar was not working (when complaining, they came and told it was working even though it was not getting cold).
It was a wet bathroom as the water splashes out of the shower cubicle.
Even though I checked-in at 9pm I was asked to leave at noon or pay Rs.2,500 for every hour I stay.
Rajiv
Rajiv, 2-night trip
8/10 Very good
22 Mar 2019
Location by the lake. The rooms were spacious and very clean. The bathroom was clean but there was a small water leak. I only stayed for one night and did not bother asking them to fix it. Did let them know there was a leak when leaving and they were very sorry about it and asked why i did not let them know earlier.
Verified traveller
1-night trip
4/10 Fair
15 Feb 2019
Felt this hotel has great potential as the grounds are beautiful and the lobby is as well. The pool was great although it had a poolside bar but no one attending it. The room was spacious but very worn as well as the towels and bedding. It was clean enough. The bathroom had a very strong odor - not sure if it was an air freshener but it was very overwhelming. The food was average. The service was friendly. But was just disappointed for the missing upkeep of this hotel
Verified traveller
2-night trip
8/10 Very good
16 Jan 2019
A mejorar ciertas cosas pues es muy viejo el hotel y las fotos engañan. No es un 4estrellas. La piscina lo mejor. La comida aceptable.
Alberto
Alberto, 1-night trip
4/10 Fair
14 Jan 2019
Breakfast was bad. Room was ordinary. Staff did not details about the town
Verified traveller
1-night trip
8/10 Very good
1 Jan 2019
Vakkert hageanlegg
Bra kvalitet og hyggelig personalet. Vakker hageanlegg
Anders
Anders, 1-night trip
6/10 Good
29 Dec 2018
The property is rundown and needs an upgrade.The front desk staff were helpful.The food was good.
Verified traveller
2-night trip
6/10 Good
24 Dec 2018
Grande potencial, melhorias necessárias
Grande infraestrutura com pessoal simpático.
Poderia ser um óptimo hotel mas necessita de mais manutenção no geral e um pouco mais de limpeza (está q.b.).
Vale que o serviço e simpatia superam as necessidades.
Goncalo
Goncalo, 1-night trip
4/10 Fair
18 Dec 2018
The bathroom was corroded and stank. Room was a bit dusty.
Verified traveller
1-night trip
8/10 Very good
11 Dec 2018
Nice hotel in good location
Nice hotel, very helpfull and friendly staff. Typical Sri Lankan food in the restaurant