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Hotel Tonchala

3.0 star property
Hotel with outdoor pool, near Ventura Plaza Commercial Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Tonchala

Front of property
Presidential Studio Suite | Premium bedding, down duvets, minibar, in-room safe
Reception
Building design
Aerial view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Free breakfast
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and pool bar
  • Outdoor pool
  • Children's pool
  • Room service
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Daily housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Separate dining area
Air conditioning
Connecting rooms available
LCD TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | Premium bedding, down duvets, minibar, in-room safe

Executive Double Room, 1 Double Bed

Highlights

Separate dining area
Air conditioning
Connecting rooms available
LCD TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Family Quadruple Room, 2 Double Beds

Highlights

Separate dining area
Air conditioning
Connecting rooms available
LCD TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Studio Suite

Presidential Studio Suite | Premium bedding, down duvets, minibar, in-room safe

Presidential Studio Suite

Highlights

Separate dining area
Air conditioning
Connecting rooms available
LCD TV
Down duvet
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Executive

Premium bedding, down duvets, minibar, in-room safe

Double Room Executive

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Superior With Street View

Premium bedding, down duvets, minibar, in-room safe

Double Room Superior With Street View

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Superior With Street View

Premium bedding, down duvets, minibar, in-room safe

Double Room Superior With Street View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Executive With Street View

Premium bedding, down duvets, minibar, in-room safe

Room Executive With Street View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Executive With Street View

Premium bedding, down duvets, minibar, in-room safe

Double Room Executive With Street View

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room Executive

Premium bedding, down duvets, minibar, in-room safe

Single Room Executive

  • Sleeps 1
  • 1 Double Bed

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includes taxes & fees
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About the area

Map
Av. 0 Calle 10 Esquina, San José de Cúcuta, Norte de Santander, 780

What's nearby

  • Ventura Plaza Commercial Center - 3 min walk
  • Banco de la Republica Cultural Area - 6 min walk
  • Cucuta Museum of Culture - 10 min walk
  • General Santander Stadium - 12 min walk
  • Gobernación Norte de Santander - 13 min walk

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 5 min drive

Restaurants

  • ‪Juan Valdez Café - ‬4 min walk
  • ‪Centro Comercial Ventura Plaza - ‬3 min walk
  • ‪Papagayo Plaza - ‬4 min walk
  • ‪Londero's Express - ‬2 min walk
  • ‪Restaurante Madeira - ‬4 min walk

About this property

Hotel Tonchala

When visiting San José de Cúcuta, Hotel Tonchala is a great choice to consider. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the pool bar.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 102 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 1:00 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10 AM
  • Restaurant
  • Poolside bar
  • Room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Access to nearby outdoor pool
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • Rollaway beds are available for COP 69998.0 per day
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 7:30 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Hotel Tonchala
Hotel Tonchala Cucuta
Tonchala
Tonchala Cucuta
Hotel Tonchala San José de Cúcuta
Tonchala San José de Cúcuta
Hotel Hotel Tonchala San José de Cúcuta
San José de Cúcuta Hotel Tonchala Hotel
Tonchala
Hotel Hotel Tonchala
Tonchala San Jose De Cucuta
Hotel Tonchala Hotel
Hotel Tonchala San José de Cúcuta
Hotel Tonchala Hotel San José de Cúcuta

Frequently asked questions

Does Hotel Tonchala offer free cancellation for a full refund?
Yes, Hotel Tonchala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Tonchala?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:30 AM to 7:30 PM.
Are pets allowed at Hotel Tonchala?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Tonchala?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Tonchala?
Check-in start time: 1:00 PM; check-in end time: anytime. Check-out time is 1:00 PM.
What is there to do at Hotel Tonchala and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include access to a nearby outdoor pool.
Are there restaurants at or near Hotel Tonchala?
Yes, there's an on-site restaurant.
What's the area around Hotel Tonchala like?
Hotel Tonchala is a short 5-minute drive from Cucuta (CUC-Camilo Daza Intl.) and 3 minutes' walk from Ventura Plaza Commercial Center.

Hotel Tonchala Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Best swimming pool around
'wil, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Jairo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Bien
Javier Quintero, 1-night trip
Verified Expedia guest review

8/10 Very good

Didn’t like bathroom.
Fermin, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Quiet an clenless
juan, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

juan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Gladys e, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great stay
It was a great stay. Highly recommend!!
Claudia Lorena, 14-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exclent building and dsfe
Henry, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Awesome place, good customer service
Alvaro, 7-night trip
Verified Expedia guest review

4/10 Fair

I paid for a king bed room and the staff put me in a room of a small bed. I had to wait to talk to another staff member on the night so he could change my room. The first staff was negative and dint want to help me.
Joycel, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Ernesto, 1-night trip
Verified Hotels.com guest review

8/10 Very good

JUAN, 1-night trip
Verified Expedia guest review

2/10 Poor

Daniel, 1-night trip
Verified Orbitz guest review

6/10 Good

El hotel es antiguo, pero esta muy bien conservado, el chequeo fue sumamente rapido; esta muy bien ubicado. Sin embargo, el desayuno es bastante decepcionante. Muy pocas opciones, nada bueno que decir alli. En el area de la piscina, sin atencion, sin toallas, y no le habia hecho limpieza adecuada pues estaban flotando en el agua restos de vegetacion y hasta una bolsa de plastico.
Oscar, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Robert, 1-night trip
Verified Expedia guest review

4/10 Fair

Property was clean, but clearly this hotel is in downhill. Staff was friendly. Breakfast was disappointing.. depressing… The rate is exorbitant for the value I paid. I’ll never come back.
Edgar, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

carlos e, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose B, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando, 1-night trip
Verified Expedia guest review

6/10 Good

the fridge was in bad condition
manuel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Super
Carlos, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Andrea, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

fabian, 7-night trip
Verified Hotels.com guest review