The Cabana Inn Key West-Adults Only

We needed a very late check in, but the hotel never answered our phone calls or emails. On arrival we were greeted by a noisy street party with DJs e the road was blocked: the hotel staff pretended not to have known it was happening, even though there were signs around and all parking meters had been suspended. None of the staff ever greets customers! The very old bathroom fan and AC are so noisy we had to switch them off, but got so hot at night. Worst breakfast we’ve ever had: styrofoam plates, cups & plastic cutlery, so much waste & no staff. No fruits or healthy things, just bread and bagels with jam or Philadelphia in mini plastic containers, poor quality shop bought orange juice & super hard boiled eggs, that’s all! Awful. The water in the small pool was murky. We left a day early.

I would never recommend anybody to stay at this hirel. My husband cut his arm on three nails that were sticking up on the balcony. The water shut off seven times while I was taking a shower. The gentleman at the front desk were less than hospitable. We stayed three nights and received one shampoo one bar of soap and a washcloth and towel each. When I asked the staff for additional towels and shampoo and soap I received Nothing. I went down to the front desk and the staff leaves somewhere around 1130 doesn’t come back until 8 o’clock the next morning. The coffee machine in the lobby didn’t work the residents had to wait until 8 o’clock when somebody showed up to work. The refrigerator was leaning forward you had to be careful I didn’t fall on you when you opened it. One of theTowels that I used had a nickel size hole in it towels that I used had a nickel size hole in it and the sized were all torn. I booked the big suite because it has three sets of French doors that open onto private balconies. None of the French doors would open.

Great location. Informative and helpful staff. Rooms needed updated.

Amazing hotel! The staff was very friendly and nice, the room was clean and the hotel is in a center location next to everything. Definitely going there again!

Enjoyed the resort. Great location to Duval. Will definitely stay here on next trip to KW.