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All properties in Lancaster (and vicinity), Pennsylvania, United States of America
1 room, 2 adults

Holiday Inn Lancaster, an IHG Hotel

3.5-star3.5 stars
26 East Chestnut Street, Lancaster (and vicinity), PA, 17602, United States of America

3.5-star hotel with indoor pool, near Lancaster County Convention Center
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Well located in city center, rooms clean and had everything you need. Gym and pool were…Nov 4, 2019
  • The service was fantastic. Nicole was so helpful and friendly. She gave me maps, lists…May 6, 2021

Holiday Inn Lancaster, an IHG Hotel

from £85
  • Standard Room
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)
  • Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking

What’s around Holiday Inn Lancaster, an IHG Hotel

Landmarks

  • In Historic Downtown Lancaster
  • Lancaster County Convention Center - 8-minute walk
  • Franklin and Marshall College - 26-minute walk
  • Sehner-Ellicott-von Hess House - 4-minute walk
  • Hole in The Wall Puppet Theater - 5-minute walk
  • Lancaster Quilt & Textile Museum - 5-minute walk
  • Demuth Museum - 6-minute walk
  • Heritage Center Museum of Lancaster County - 6-minute walk

Getting around

  • Harrisburg, PA (MDT-Harrisburg Intl.) 38-min drive
  • Lancaster, PA (LNS) 18-min drive
  • Reading, PA (RDG-Reading Regional) 38-min drive
  • Lancaster Station 18-min walk
  • Mount Joy Station 22-min drive
  • Elizabethtown Station 27-min drive

At a glance

Key facts

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)*

  • Specific rooms only, restrictions apply*

  • 2 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • On-site self-parking (USD 12 per night)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
  • No alcohol served onsite
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • Business centre
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Lift
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping

Special features

Dining

The Imperial – This restaurant serves lunch and dinner.

Holiday Inn Lancaster, an IHG Hotel’s small print

Also known as

  • Holiday Inn Lancaster
  • Holiday Inn Lancaster, an IHG Hotel Hotel
  • Holiday Inn Lancaster, an IHG Hotel Lancaster
  • Holiday Inn Lancaster, an IHG Hotel Hotel Lancaster
  • Holiday Inn Lancaster, An Ihg
  • Holiday Inn Lancaster, an IHG Hotel Hotel
  • Holiday Inn Lancaster, an IHG Hotel Lancaster
  • Holiday Inn Lancaster, an IHG Hotel Hotel Lancaster
  • Holiday Inn Lancaster
  • Holiday Inn Lancaster, An Ihg

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless checkout is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Pet deposit: USD 25 per night

Optional extras

Self-parking costs USD 12 per night

Rollaway beds are available for USD 10 per day

Breakfast costs between USD 7 and USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn Lancaster, an IHG Hotel

  • Does Holiday Inn Lancaster, an IHG Hotel offer free cancellation for a full refund?
    Yes, Holiday Inn Lancaster, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn Lancaster, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Holiday Inn Lancaster, an IHG Hotel?
    Yes. Self-parking costs USD 12 per night.
  • Is there a pool at Holiday Inn Lancaster, an IHG Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Holiday Inn Lancaster, an IHG Hotel?
    Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 11 kg per pet. There's a charge of USD 25 per pet, per night, and there's also a deposit of USD 25 per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Holiday Inn Lancaster, an IHG Hotel?
    You can check in from 3 PM - 3 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Are there restaurants at or near Holiday Inn Lancaster, an IHG Hotel?
    Yes, there's an on-site restaurant, The Imperial. The dining venue(s) will be unavailable from 1 February 2021 to 9 March 2021 (dates subject to change). Nearby restaurants include Cafe One Eight (4-min walk), Himalayan Curry & Grill (4-min walk) and La Dolce Vita (5-min walk).
  • What is there to do at Holiday Inn Lancaster, an IHG Hotel and nearby?
    Holiday Inn Lancaster, an IHG Hotel has an indoor pool and a 24-hour fitness centre.

Recent reviews

Fabulous 8.6 From 274 reviews

Exceptional 10.0
Perfect
Brian, us1 night family trip
Exceptional 10.0
Very good value
Staff is great. Room was clean and comfortable. A little small. Overall no complaints. Very good price for what you get.
us3 night family trip
Good 6.0
Hot
Néida Cristal, us1 night trip
Good 6.0
Worst experience in a hotel
It was awful. When we were fast sleep midnight, there was dog barking in the next door. First time in a hotel accepts dogs. Earlier in the morning, like around 6am, the plumbing was groaning loudly. Carpets are dirty.
Lily, us1 night trip
Very good 8.0
Too pricy
The hotel itself was located in and the great part of the city and the morning staff was nothing but helpful, but with this hotel does not inform you is that there is a holding fee and they take that out as soon as you check-in and do not notify you until you check your statement and see that they charged you almost $250 over the price of the actual hotel room. The two gentleman that I spoke to were also not polite and they don’t know how to handle situations but all of the female employees were amazing.
Michael, us3 night trip
Exceptional 10.0
The best downtown Secret
Upon arrival guest services with outstanding the lobby area is huge The allow me to check in early which was great My Room was on the 10th floor with a great view the Room was re model it it was outstanding I told the front desk I will request that Room any time I'm in town for a stay clean sanitized the best
Robert, us1 night trip
Exceptional 10.0
nice place
nice place food was good
jason, us1 night business trip
Exceptional 10.0
out and about
Room and such spotless. Update the channelguide.
TIM W, us2 night trip
Good 6.0
Noise level should be controlled
The stay was great. Don't know uf this could be controlled by a staff member or not but it was very noisy on the floor we were on. Other than that ut wasn't to bad.
Kevin, us1 night family trip
Good 6.0
A step DOWN from Holiday Inn Express. :(
My wife and I were very disappointed to find out that the hotel restaurant does NOT offer breakfast (contrary to the information on hotels.com as well as it's own website and materials posted in the hotel itself). There are also no microwaves in the rooms - just a mini fridge. Otherwise, the room was adequate and clean. The property seems to be well-maintained. There was no coffee in the lobby and the front desk "convenience store" hardly had anything in it. I'll definitely stay at the local Holiday Inn Express next time, which ironically, has many more amenities!
Robert, us1 night trip

Holiday Inn Lancaster, an IHG Hotel