MarsCity Hotel puts you within a 15-minute drive of Waterbom Bali and Beachwalk Shopping Center. You can indulge in massages, body wraps or aromatherapy, and Allien Restaurant serves breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a snack bar/deli.
Languages
Dutch, English, Indonesian
At a glance
Hotel size
96 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 17
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Children
No cots (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge)
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Free daily reception
24-hour room service
Snack bar/deli
Travelling with children
Babysitting (surcharge)
What to do
Beach nearby
Golfing nearby
Kayaking nearby
Scuba-diving nearby
Working away
24-hour business centre
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2013
Garden
Terrace
An outdoor pool
24-hour pool access
Banquet hall
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Turndown service
Selected Comfort mattress
Bed sheets provided
What to enjoy
Garden
Separate sitting area
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hairdryer (on request)
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Restaurant dining guide
Special features
Dining
Allien Restaurant – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately IDR 50000 to 200000 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool open 24 hours
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
MarsCity Hotel
MarsCity Hotel Sanur
MarsCity Sanur
MarsCity Hotel Denpasar
MarsCity Denpasar
MarsCity
MarsCity Hotel Hotel
MarsCity Hotel Denpasar
MarsCity Hotel Hotel Denpasar
MarsCity Hotel CHSE Certified
Frequently asked questions
Does MarsCity Hotel offer free cancellation for a full refund?
Yes, MarsCity Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at MarsCity Hotel?
Yes, there's an outdoor pool. Guests have 24-hour pool access.
Are pets allowed at MarsCity Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at MarsCity Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at MarsCity Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at MarsCity Hotel and nearby?
Have fun with activities such as boat tours, kayaking and rafting, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near MarsCity Hotel?
Yes, Allien Restaurant offers pool views.
Does MarsCity Hotel have any outdoor private spaces?
Yes, every room features a garden.
What's the area around MarsCity Hotel like?
MarsCity Hotel puts you in the heart of Denpasar. Popular attractions include Sanur Beach, which is 16 minutes away by car.
MarsCity Hotel Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4/10
Cleanliness
7.2/10
Staff & service
6.0/10
Property conditions & facilities
Reviews
8/10 Very good
21 Sept 2018
Ni Kadek
Ni Kadek, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
27 Jun 2017
Not as bad as it sounds
If u a backpacker it's ok to stay for the price. Saw few cockroaches and other bugs near the bed and bathroom. There is no fridge in the room but it ok I guess aircon works great and has nice swimming pool. The bed was comfortable in every way and nice and quiet area not much noise
Gert
Gert, 8-night trip
Verified Hotels.com guest review
2/10 Poor
20 Oct 2016
should have left after one night
cash, headphones, and USB stick stolen from room and no follow up from management. location is in the absolute middle of nowhere, items in room in disrepair.
Robert
Verified Hotels.com guest review
4/10 Fair
24 Aug 2016
dirty room / bad food
hotel not near main strip in Sanur and in a rough area. It is close to airport. Rooms were very dirty, stains and burns on bed sheet, hairs all over floor, headboard needs a good clean. We ordered lunch and was not very nice at all. Staff were friendly and helpful. Ok for price but would not stay more than one night.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
14 Aug 2015
Very nice service ,rooms are well maintained,worth
Received,good services ,satisfied with the Hospitality and gestures
Jay
Verified Expedia guest review
6/10 Good
17 Jul 2015
Nice hotel and very cheap
Nice quiet hotel. Staff very helpful and friendly. But Wifi was weak in our room, we had to change. There was a water leak in the bathroom.
Roxane
Verified Hotels.com guest review
4/10 Fair
6 Mar 2015
A hotel in the middle of nowhere
The pictures are true and the rooms modern. the price via Expedia is ok. We where ending our month and a half in Indonisia and figured we where going to stay close to the airport and go to the beach.
The rooms are exactly like the pictures . But there is a smell of urine in the bathroom. The walls are very thin and you hear every thing that is going on in the hotel. There where more than forty school kids partying all night long. ( in the pool and every where). Of course the price of the rooms make it possible. The security guy was yonguer or as young as the teeagers. So no authoraty there was possible.The staff smiles a lot but are unprofessionnal. They are also to young. Curiously, the play and laugh toguether like young children.
The hotel had pratically nothing avalable on the menue except for The indonesian part of it. They where all out of every thing. It was very basic. You have to check your bill because they over charged us twice. The only staff really working was the cleaning crew.
The hotel offers you a shuttle to the beach but they do not pick you up at any given time.
They only have four beach towels for the pool. You may not have one for yourself (???)
We paid for 3 nights but stayed only 2 (not refundable) the management understood the " inconveniance" of the kids partying but did not whant to refund the night we where not staying there. We went elswhere and where very pleased to finish our trip at the Puri Maharani hotel.
Pardon my mistakes, I'm french.
Guylaine
Verified Expedia guest review
4/10 Fair
2 Jan 2015
Marscity 3*? they must be on Mars!
Nice from the outside but very cheap on the inside. The corridors are loud and echoey. The bathrooms are tiny, with cold water and made of plastic. TV and beds are nice. But the food, location and overall cleanliness of the hotel were a manor turn off. We could only stand one night. We met other people who checked out early for the same reasons. This hotel is ok if you are local and don't mind the 2* experience, but orherwise go elsewhere for the price.
Anuj
Verified Hotels.com guest review
8/10 Very good
27 Sept 2014
Verified traveller
Verified Hotels.com guest review
8/10 Very good
21 Aug 2014
Nice hotel newly opened, quite isolated
The staff were very friendly and efficient. We asked for non smoking and were put in a smoking room, quite unpleasant and the smell remained for our entire stay.
The room was not very soundproof so we could hear other guests at the swimming pool and outside our room.
Buffet breakfast was a choice of rice, meat dish and green vege dish,which was a bit disappointing. On our last day we were given breakfast from a menu which was really nice. The hotel is very clean and modern but still needs to add a few extras. The bar only stocked beer(Bintang) and soft drinks, only 1 pillow each on the bed and no soap dish near the sink. The shower was not very hot in the morning but fine if used in the evening.
There is a free shuttle bus that will take you to either Sanur beach(10 minutes) or Galleria shopping centre (15-20 minutes). There are a few roadside eateries close to the hotel but we didn't try these
Jenny
Verified Expedia guest review
6/10 Good
31 May 2014
Nice staff, very friendly
Specialty was the friendly staff. I stayed for 3 days. 1st day no hot water, but they resolved it. but again 3rd day no hot water and until we checkout couldn't resolved it. Kind of disappointed about that. But Hotel staff was excellent.
Lahiru
Verified Expedia guest review
2/10 Poor
13 Dec 2018
최악의 호텔 더러운호텔
최악의 호텔입니다 피부병걸릴것같은 호텔입니다싼게비지떡이라고 절대절대 여기 이용 비추 입니다
kimeunkyung
kimeunkyung, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
13 Jul 2016
Nja, vi har varit på bättre för samma pris.
Trevlig personal som ville hjälpa till, det höjde hotellets betyg. Hotellet ligger lite off men det funkar att sova där. Vi skulle bara sova där en natt. Poolen ser betydligt större ut på bilden, det var egentligen en minipool. Rummet vi fick hade problem med avloppet så det stank inne på toaletten och duschen var inte så himla trevlig.
Hjälpsam personal, jag bodde nära hissen som störde lite, frukosten var ok, gratis transfer till Sanur stranden
Lasse
Verified Expedia guest review
8/10 Very good
3 Jan 2015
Verified traveller
Verified Hotels.com guest review
6/10 Good
20 Sept 2014
Gute Lage, Freundliches Personal
Zimmer relativ Groß aber leider sehr gehörig, Bett herrlich. In 15 Minuten am Jimbaran Strand, in 20 Minuten bei Uluwatu mit dem Scooter.
Flieger
Verified Expedia guest review
6/10 Good
13 Sept 2014
hotel un peu loin de la plage
hotel confortable, la cuisine du resto est très bonne.
Un peu loin de la plage, l hotel met à disposition des navettes gratuites pour le centre commercial et la plage de sanur
en revanche, le transport pour l'aeorport n'est pris en charge gratuitement qu'à compter de 3 nuits, ce qui n'est pas précisé sur le site Expedia