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DoubleTree by Hilton Hotel Johor Bahru

4-star hotel with spa, near Johor Bahru City Square

  • Free WiFi in the lobby
From
£38
  • DoubleTree by Hilton Hotel Johor Bahru
  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
1 / 82Pool
8.8.Fabulous.
  • Nice tidy clean and great hospitality. Good service too

    Aug 10, 2020

  • Very nice staff.

    Jul 9, 2020

See all 778 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 333 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Central District
  • Johor Bahru City Square - 9-minute walk
  • Komtar JBCC - 7-minute walk
  • Persada Convention Center - 4-minute walk
  • Johor Bahru Old Chinese Temple - 8-minute walk
  • Angry Birds Activity Park Johor Bahru - 10-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Check availability

Please enter your dates
  • King Room, Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Executive Room, 1 King Bed
  • Executive Room, 2 Double Beds
  • Suite, 1 Bedroom
  • Deluxe Suite, 1 Bedroom
  • Deluxe Suite, 2 Bedrooms
  • Room, 2 Double Beds
  • Presidential Suite, 1 King Bed
  • King Room, Room, 1 King Bed, Accessible
  • Room, 2 Double Beds, Accessible

Location

  • In Central District
  • Johor Bahru City Square - 9-minute walk
  • Komtar JBCC - 7-minute walk

What’s around

Landmarks

  • In Central District
  • Johor Bahru City Square - 9-minute walk
  • Komtar JBCC - 7-minute walk
  • Persada Convention Center - 4-minute walk
  • Johor Bahru Old Chinese Temple - 8-minute walk
  • Angry Birds Activity Park Johor Bahru - 10-minute walk
  • Arulmigu Sri Rajakaliamman Glass Temple - 13-minute walk
  • R&F Mall - 18-minute walk
  • Sultan Abu Bakar State Mosque - 20-minute walk
  • Plaza Pelangi - 25-minute walk
  • Johor Bahru Ferry Terminal - 43-minute walk

Getting around

  • Senai International Airport (JHB) 31-min drive
  • Changi Airport (SIN) 44-min drive
  • Singapore (XSP-Seletar) 31-min drive
  • JB Sentral 25-min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 333 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Malaysia may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • On-site self-parking (MYR 10 per night)
  • On-site valet parking (MYR 26 per night)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Beach sunloungers
  • Outdoor pool
  • Pool sunloungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa tub
  • Steam room

Working away

  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 14096
  • Conference space size (meters) - 1310
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Year Built – 2014
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch LED TV
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Crystal Leaf Beauty. Services include deep-tissue massages, hot stone massages and sports massages.

The spa is open daily.

Dining

Makan Kitchen – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Tosca – This poolside restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Axis Lounge – This lobby lounge specialises in international cuisine and only serves light fare. Open daily.

The Food Store – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Small print

Also known as

  • DoubleTree Hilton Hotel Johor Bahru
  • Johor Bahru Hilton
  • DoubleTree by Hilton Hotel Johor Bahru Hotel
  • DoubleTree by Hilton Hotel Johor Bahru Johor Bahru
  • DoubleTree by Hilton Hotel Johor Bahru Hotel Johor Bahru
  • DoubleTree Hilton Johor Bahru
  • DoubleTree by Hilton Hotel Johor Bahru Hotel
  • DoubleTree by Hilton Hotel Johor Bahru Johor Bahru
  • DoubleTree by Hilton Hotel Johor Bahru Hotel Johor Bahru
  • Hilton Hotel Johor Bahru
  • Hilton Johor Bahru
  • Hotel Hilton Johor Bahru
  • Johor Bahru Doubletree

Optional extras

Late check-out can be arranged for an extra charge

Self-parking costs MYR 10 per night

Valet parking costs MYR 26 per night

Rollaway beds are available for MYR 80.0 per night

Buffet breakfast is offered for an extra charge of MYR 60 per person (approximately)

Airport shuttle service is offered for an extra charge of MYR 130.00 per vehicle (roundtrip)

WiFi is available in guestrooms for MYR 15 per day (rates may vary)

Wired Internet access is available in guestrooms for MYR 15 per day (rates may vary)

Area shuttle service is offered for an extra charge

Policies

FOR EXECUTIVE LOUNGE ACCESS BOOKINGS ONLY: Smart casual attire is a requirement for Executive Lounge guests. Swimwear, gym attire, bathrobes, and singlets are not permitted. Footwear not including bathroom slippers must be worn at all times. The Club Lounge is reserved for guests 12 years and older. Failure to comply with this dress code may result in refusal of entry.
Outside food that emits a strong odor, including durians and mangosteens, are not permitted on the premises.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless checkout is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and CleanStay (Hilton) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, DoubleTree by Hilton Hotel Johor Bahru does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.

  • Yes. Self-parking costs MYR 10 per night. Valet parking costs MYR 26 per night. Motorhome/coach/lorry parking is available.

  • Yes, there's an outdoor pool.

  • Sorry, neither pets and nor service animals are allowed.

  • You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

  • Yes, there are 3 on-site restaurants, featuring al fresco dining and local cuisine. Nearby restaurants include AK Noodles House (7-min walk), Old Town White Coffee (8-min walk) and F.o.C. Faculty of Caffeine (8-min walk).

  • Yes, an airport shuttle is available. The charge is MYR 130.00 per vehicle roundtrip.
8.8.Fabulous.
  • 10.0.Exceptional

    Nice stay. Will return again

    We were welcomed with warm cookies. Check in was breezy, done in about 10 mins and we were assigned our room. Room is spacious beds are comfortable and there a choice of pillows available for request. Wifi is stable. We booked for a room for 3 pax (2 double bed) but there were only 2 sets of amenities and towels provided. We had to request for a 3rd set which the staff promptly brought up- along with a third bed which was a pleasant surprise. So we each had our own bed to sleep on. Recommended

    Raja Mohamed, 1 night trip with friends, Jan 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent stay

    Excellent stay Comfortable n near many amenities Will visit again.

    Chan, 1 night trip, Dec 9, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Cosy getaway and nearby to shopping malls

    The room was great with a wonderful view of the coast and city. The temperature of the room was too cold and could not adjust the temperature. The bed was cosy and the room was spacious. The shower door could not be shut fully and the floor of the bathroom got wet. Great selection of movie channels.Nice fruit selection in the room.AWESOME buffet breakfast.

    Anthony A, 1 night trip, Nov 29, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Came back with carpet beetles allergy

    1 night trip with friends, Jun 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome place to stay at.

    Love the cookies, the hospitality, cleanliness, everything!!

    1 night family trip, Apr 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good stay at JB

    Good location, service and hotel is clean. Value for money

    1 night family trip, Mar 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The best hotel in JB.

    Great hotel.

    Zulkanai, 2 night family trip, Mar 1, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Lots of room of improvement doubletree jb

    Expected the usual doubletree service amd quality but not at this one. From check in to check out wasnt a happy one. I think the main problem here is the attitude of the front office staffs. Yes facilities and rooms are fairly new but there is no human touch whatsoever. Area is pretty much localise too. Felt pretty unsafe at night to be walking around the area.

    muhamad, 1 night business trip, Feb 22, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Not usual Hilton standard

    To say the least, it fell short of Hilton usual standard in other places I used the chain...pathetic service.

    Rachid, 1 night family trip, Feb 5, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good location. Clean Staff helpful Good breakfast and small swimming pool / -

    6 night trip, Jan 30, 2019

    Verified Ebookers guest review

See all 778 reviews