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SureStay Hotel by Best Western Lewiston

2.5 star property
Hotel in Lewiston

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Hotel by Best Western Lewiston

Free daily continental breakfast
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets
Property amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Free breakfast
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Laundry facilities

Main amenities (6)

  • Daily housekeeping
  • 24-hour front desk
  • Snack bar/deli
  • ATM/banking services
  • Vending machine
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Microwave
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is £79
includes taxes & fees
13 Jan - 14 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2022
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2022
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
Flat-screen TV
Renovated in 2022
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
Flat-screen TV
Renovated in 2022
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Econo Lodge

Free breakfast
Free parking
Free WiFi
Connecting rooms available
7.2 out of 10, Good, (316)
The price is £71
includes taxes & fees
28 Jan - 29 Jan
Econo Lodge
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About the area

Map
516 Pleasant St, Lewiston, ME, 04240

What's nearby

  • Atrium Art Gallery, University of Southern Maine - 10 min walk
  • Bates College - 5 min drive
  • St. Mary's Regional Medical Center - 5 min drive
  • Central Maine Medical Center - 5 min drive
  • Auburn Mall - 8 min drive

Getting around

  • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 11 min drive
  • Augusta, ME (AUG-Augusta State) - 31 min drive
  • Portland, ME (PWM-Portland Intl. Jetport) - 38 min drive
  • Wiscasset, ME (ISS) - 45 min drive
  • Brunswick Station - 30 min drive
  • Freeport Station - 34 min drive

Restaurants

  • ‪McDonald's - ‬1 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Sam's Italian Foods - ‬2 min drive
  • ‪Androscoggin Bank Colisee - ‬5 min drive
  • ‪Grant's Bakery - ‬4 min drive

About this property

SureStay Hotel by Best Western Lewiston

Enjoy your visit to Lewiston with a stay at SureStay Hotel by Best Western Lewiston. Free perks include WiFi, self-parking and continental breakfast available daily. Fellow travellers love the helpful staff.

Languages

English

At a glance

Hotel size

  • 62 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property allows guests 18 or over to check in with valid military ID.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Built in 1990
  • ATM/banking

Accessibility

  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Closed-captioned TV
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Mini fridge
  • Microwave

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Breakage deposit: USD 100.00 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western Lewiston?
Yes, dogs are welcome. There's a charge of USD 30 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel by Best Western Lewiston?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Hotel by Best Western Lewiston?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Contactless check-out is available.
What's the area around SureStay Hotel by Best Western Lewiston like?
SureStay Hotel by Best Western Lewiston is located a short 10-minute walk from Atrium Art Gallery, University of Southern Maine.

SureStay Hotel by Best Western Lewiston Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Wayne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tharasa A., 2-night trip
Verified Hotels.com guest review

2/10 Poor

Worst employees i ever ever ever seen in a hotel C
The customer service is terrible ...there are insanely mean and will steal your deposit e Every single time no matter what ... They'll make something up if they ask you. It's a complete skin to get another 100 bucks. I use the towels and they were wet when I left. Mind you, these are towels that though it tells you to use so yes, they will wet and they charge me half my deposit For using the towels!!!! The next morning when they told me they were keeping The deposit for using towels which is what they're therefore isn't it... When I even. Started to question.It they said they'll call the cops if I don't leave... i know it sounds literally impossible huh ??? I dare.you try it And if you do please record everything.I wish I did because they're literally robbing people
Grant, 1-night trip
Verified Hotels.com guest review

6/10 Good

Quick trip
Hotel was great for the price. Exterior makes you question it but inside is nice. Did seem to have some unsavory people staying there completing transactions in the hallways and the parking lot. Good water pressure in the shower. Breakfast was extremely limited on what is offered, so I’d suggest going out for it.
Shauwn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

nothing fancy
nothing fancy but clean and comfortable
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

SureStay of Lewiston, Maine
Our room was clean and spacious with a king size bed, small refrigerator and microwave, along with a coffee maker. There was also a large flat screen TV. The hotel is older, but appears to have been renovated recently. A continental breakfast is offered. Friendly staff at the front desk and housekeeping was top notch. Easy access from the Maine Turnpike.
Andy, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Brenda, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Deborah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chelsea, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Michael, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A clean and tidy newly designed hotel, overall, it is highly recommended to spend a night there
Gilad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bill, 1-night trip
Verified Hotels.com guest review

6/10 Good

Natalie, 2-night trip
Verified Hotels.com guest review

2/10 Poor

I tried to cancel my second night of this stay by 1:30 day prior (26 hours prior to check in) and they wouldn’t do it. The rooms have paper thin walls and the front desk was not helpful.
Nina, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Julie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

My stay was terrible. room was located directly across from the check in desk & next to the room where the ice machine was. So everytime the ice machine was used you could hear it and anytime someone checked in you heard the entire conversation. There was a truck parked outside my window and the truck was loud and noisy so each time it started I heard it. I was told a soccer team was staying there the same night I was there so you couldn’t get near the breakfast area because it was so crowded. With breakfast starting at 6:00 I could hear everyone’s conversation because of how close I was, Between 11-12 o’clock Friday night a guest was arguing with a staff member. The argument became very loud making it difficult to sleep. Not an enjoyable stay after driving 6 1/2 hrs to get there. On a positive note the woman who was covering the front desk was apologetic when I told her of my experience and when I finally was able to get near the breakfast, the breakfast was closed as it ended at 9 and I got to it at 9:15. The desk clerk allowed me and my 96 yr old mom to get some yogurt and bagels and she turned the juice machine back on so we could have some juice and coffee. I give her a 10 out of 10 review, the cleanliness of the hotel a 9 out of 10 review but the location of the room a 1 out of 10. A one because I was on the 1st floor. when I booked the room i knew my 96 yr old mom wouldn’t beable to do the stairs so I asked for a room on the 1st flr,but the location was noisy and loud
Ellen, 1-night trip
Verified Expedia guest review

8/10 Very good

The room was clean and nicely renovated. I think there was a restaurant on the second floor somewhere but I could not find it. lol. Not a bad place to stay for one night.
William, 1-night family trip
Verified Expedia guest review

4/10 Fair

If you are handicapped, this place is not for you. The front doors, there's two of them, are not automatic. You must push/pull them manually. There are no grab bars in the tub/shower. Yes, it's a tub not a walk-in shower. Also, whatever they are using to clean the floors is sticky. I nearly tripped over my own feet!
Peter, 1-night business trip
Verified Travelocity guest review

8/10 Very good

Thomas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was clean and appeared to have been fairly recently remodeled and the staff were helpful.
Debra, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Tammy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff Clean comfortable. I went there due ti there ratings Thank you
Lois, 4-night family trip
Verified Expedia guest review