Nestled in the mountains, Hanmer Springs Retreat offers a warm retreat with a coffee shop, garden views from Five Stags Hanmer Springs steakhouse and an arcade for endless fun. Connect to free in-room WiFi or enjoy outdoor furniture while taking advantage of multilingual staff and concierge services.
Hanmer Springs Thermal Reserve - 10 min walk - 0.9 km
Hanmer Heritage Forest - 3 min drive - 2.2 km
Conical Hill Walkway - 3 min drive - 1.7 km
Conical Hill - 4 min drive - 2.3 km
Getting around
Christchurch International Airport (CHC) - 97 min drive
Restaurants
Fire & Ice Cafe Restaurant & Bar - 10 min walk
Sushi & Bowl - 14 min walk
Isobel's Restaurant and Bar at the Heritage Hotel - 13 min walk
Rustic Cafe & Tapa's Bar - 12 min walk
Salt N Pepper Cafe/Restaurant/Bar - 15 min walk
About this property
Hanmer Springs Retreat
Hanmer Springs Retreat is a great choice for a stay in Hanmer Springs. The sports bar is a great place to grab a drink, and guests looking for a bite to eat can visit Five Stags Hanmer Springs, which serves local and international cuisine and is open for breakfast and dinner. Other highlights include a terrace and a garden. Fellow travellers say great things about the comfortable beds and helpful staff.
Languages
English, Filipino, Hindi
At a glance
Hotel size
33 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Late check-out subject to availability
Special check-in instructions
The property charges 3.50 per cent for credit card payments
The front desk is open Monday - Sunday (7:30 AM - 11:30 AM) and Monday - Sunday (2:30 PM - 6:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (aged 4 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
Private dining
Private picnics
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Playground
Children's menu
What to do
Pool table
Bike tour information
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Downhill skiing nearby
Zip-lining nearby
Snowboarding nearby
Hot springs nearby
Fishing nearby
Working away
Business centre
3 meeting rooms
Conference centre (2153 square feet of space)
Services
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
2 buildings/towers
Built in 2000
Garden
Picnic area
Terrace
Arcade/games room
Bike parking
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Traditional architecture
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
32-inch TV
Premium cable channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Electrical adapters/chargers
Food and drink
Champagne service
Mini fridge
Microwave
Kitchenette
Toaster
Cookware, dishes and utensils
More
Daily housekeeping
Access via exterior corridors
Guidebooks/recommendations
Restaurant dining guide
Special features
Dining
Five Stags Hanmer Springs – Overlooking the garden, this steakhouse specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Bar – Overlooking the garden, this sports bar serves dinner and light fare. Happy hour is offered. Open daily.
Private function Bar – This cocktail bar serves dinner and light fare. Reservations are required. Open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately NZD 15 for adults and NZD 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3.50 per cent
Renovations and closures
The property is closed between 19 August and 24 August.
Parking
RV/bus/lorry parking is available for an extra charge
Pool, spa, & gym (if applicable)
Hot springs access available from 10:00 AM to 6:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Hot Springs Motor Lodge Hanmer Springs
Hot Springs Motor Lodge
Hot Springs Motor Hanmer Springs
Hot Springs Motor
Hot Springs Motor Hotel Hanmer Springs
Hanmer Springs Retreat Hotel
Hanmer Springs Retreat Motel
Hanmer Springs Retreat Hanmer Springs
Hanmer Springs Retreat Motel Hanmer Springs
Frequently asked questions
Is Hanmer Springs Retreat currently open?
The property is closed between 19 August and 24 August.
Does Hanmer Springs Retreat offer free cancellation for a full refund?
Yes, Hanmer Springs Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanmer Springs Retreat?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hanmer Springs Retreat?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Hanmer Springs Retreat?
Check-in start time: 3:00 PM; check-in end time: 10:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hanmer Springs Retreat and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs, ecotours and segway hire. Enjoy amenities such as an arcade, a picnic area and a garden.
Are there restaurants at or near Hanmer Springs Retreat?
Yes, Five Stags Hanmer Springs offers local and international cuisine and garden views.
Does Hanmer Springs Retreat have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a microwave, cookware and a toaster.
What's the area around Hanmer Springs Retreat like?
Hanmer Springs Retreat is a short 10-minute walk from Hanmer Springs Thermal Reserve and 13 minutes' walk from Chisholm Park.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Hanmer Springs Retreat Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Mar 2025
Large room
Excellent evening meal
Andrew
Andrew, 1-night trip
10/10 Exceptional
20 Jan 2025
Very courteous and flexible staff
George Keith
George Keith, 1-night trip
8/10 Very good
18 Nov 2024
Great property, amazing views from verandahs, restaurant on property with great food and services.
Joanna
Joanna, 2-night trip
8/10 Very good
20 Nov 2024
Spacious rooms, plenty of space for the whole family
Mia
Mia, 1-night trip
10/10 Exceptional
9 Nov 2024
A great stay, large, clean and comfortable room. Good wifi
Mark
Mark, 1-night trip
8/10 Very good
7 Nov 2024
Friendly staff, easy to check in and out. Walkable to town.
Maggi
Maggi, 1-night trip
10/10 Exceptional
24 Nov 2024
Close to everything. Friendly staff and rooms were spacious. Will use again.
Moses
Moses, 1-night trip
10/10 Exceptional
12 Jul 2024
Great stay, restaurant was fabulous
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
2 Dec 2024
The property was well maintained, there was beautiful views of the mountains surrounding and the staff were very friendly. The rooms were clean and lots of channels on the tv, convenient kitchenette with a fridge to keep food and the bed was very comfortable. Parking was allocated and easy access will stay again.
Sophie
Sophie, 1-night trip
8/10 Very good
27 Jul 2024
Great place big rooms clean and warm good Restaurant on site parking every thing you need and more
Grant
Grant, 1-night trip
10/10 Exceptional
27 Aug 2024
Was well suited for out needs nice short walk to town and surrounding nature walks were great
Jaidan
Jaidan, 2-night trip
10/10 Exceptional
19 Sept 2024
Ideal place away rom the town .
Russ
Russ, 3-night trip
10/10 Exceptional
18 Aug 2024
Lovely room with good facilities, on site restaurant and large bathroom
Kelly
Kelly, 1-night trip
10/10 Exceptional
2 Oct 2024
The staff couldn't do enough for us, and everyone had a smile. Food in the restaurant was amazing and served promptly. We'll certainly stay there again.
Dave
Dave, 1-night trip
10/10 Exceptional
29 Oct 2024
Lovely property. Staff super friendly. Highly recommend the restaurant too. Few minor maintenance issues with the room but nothing that would stop me staying again
Richard
Richard, 1-night trip
10/10 Exceptional
9 Oct 2024
Great value for money
Sarah
Sarah, 2-night trip
8/10 Very good
21 May 2024
Enjoyed my stay
Paul
Paul, 1-night trip
10/10 Exceptional
30 Jun 2024
Nice room, convenient location and friendly staff at check in
Rachel
Rachel, 2-night trip
8/10 Very good
3 Nov 2024
Large spacious room. Sky tv. Great shower and plenty of hot water.
Great reception staff very helpful.
Paulette
Paulette, 1-night trip
8/10 Very good
5 Oct 2024
The two bed room was ideal for our needs for a night. Plenty of space and clean.
Justin
Justin, 1-night trip
10/10 Exceptional
3 May 2024
Very nice cosy stay, would definitely come and stay again!
Jessica
Jessica, 1-night trip
8/10 Very good
5 Feb 2024
Great stay
Peter
Peter, 1-night trip
10/10 Exceptional
20 Jul 2024
Kind staff, very spacious and clean
CHONG
CHONG, 1-night trip
10/10 Exceptional
10 Jul 2024
Very rear that I feel at home in a hotel. Loved our stay here and highly recommend.
Peter
Peter, 2-night trip
10/10 Exceptional
6 Oct 2024
This is one of the cleanest places I've ever stayed in. Staff were helpful, flexible and friendly. Recommended.