4/10 Fair
1 Sept 2022
Considering I paid such an over inflated price for my room for one night, the first game I had to play on entering my room was 'is it blood or ketchup' that was staining the top of the chest of drawers. I also had to play 'dodge the stray hair' while in the small shower' which was hanging off a broken soap tray. I understand the hotel was busy (I wouldn't have booked it if there had been more choice in Glasgow for the night I needed) but at double what I paid for a suite in the Strand Palace Hotel London some years ago (I know!!!, but I needed to stay in Glasgow on that one date and everywhere else was fully booked), they could have at least made sure the room was clean in advance. If I had paid a price reflecting on the quality of the accommodation (i.e. an awful lot less) I would have been more accepting of the situation... The staff were very apologetic the next day but they had my money and I just wanted to get out.
Laura
Laura, 1-night trip
