Merced 294, Santiago, Region Metropolitana, 8320128
What's nearby
Lastarria District - 1 min walk
Santa Lucia Hill - 3 min walk
Plaza de Armas - 10 min walk
Palacio de la Moneda - 2 min drive
San Cristobal Hill - 13 min drive
Getting around
Santiago (SCL-Arturo Merino Benitez) - 19 min drive
Matta Station - 4 min drive
Hospitales Station - 4 min drive
Parque Almagro Station - 29 min walk
Bellas Artes Station - 5 min walk
Catholic University Station - 6 min walk
Baquedano Station - 7 min walk
Airport shuttle (surcharge)
Restaurants
Liguria - 1 min walk
Chipe Libre - República Independiente del Pisco - 2 min walk
Wonderland Café - 2 min walk
Bocanariz - 2 min walk
Holy Moly - 1 min walk
About this property
The Singular Santiago
The Singular Santiago features a rooftop terrace and puts you a short five-minute drive from Costanera Center. Guests can visit the spa to be pampered with deep-tissue massages, facials or body treatments, and The Singular Restaurant, one of 2 restaurants, serves international cuisine and is open for lunch and dinner. This luxurious hotel also features a poolside bar, a 24-hour health club and a seasonal outdoor pool. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Bellas Artes Station is 5 minutes and Catholic University Station is 6 minutes.
Languages
English, Spanish
At a glance
Hotel size
62 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
No on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
2 restaurants
Poolside bar
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
4 meeting rooms
Conference centre (700 square feet of space)
Services
24-hour front desk
Concierge services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Rooftop terrace
24-hour health club
Seasonal outdoor pool
Full-service spa
Banquet hall
Accessibility
Front entrance ramp
Area rugs in room
Room amenities
Be entertained
46-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Free stocked minibar
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 50+ Mbps)
Free local calls
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
The Singular Restaurant – This restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required.
The Singular Rooftop Bar – This rooftop bar specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Airport shuttle service is offered for an extra charge of USD 110 per vehicle (return. Maximum occupancy 4)
Children & extra beds
Rollaway beds are available for USD 100 per night
Airport shuttle service for children up to age 11 costs USD 110 (return)
Pool, spa, & gym (if applicable)
The seasonal pool is open from November to April
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Hotel Singular
Singular Hotel
Singular Santiago Lastarria
Singular Santiago Lastarria Hotel
Singular Santiago Hotel
Singular Santiago
The Singular Santiago Hotel
The Singular Santiago Santiago
The Singular Santiago Hotel Santiago
Frequently asked questions
Does The Singular Santiago offer free cancellation for a full refund?
Yes, The Singular Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Singular Santiago?
Yes, there's a seasonal outdoor pool.
Are pets allowed at The Singular Santiago?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Singular Santiago?
Sorry, there's no on-site parking at The Singular Santiago.
Is an airport shuttle service offered by The Singular Santiago?
Yes, an airport shuttle is available. The charge is USD 110 per vehicle return.
What are the check-in and check-out times at The Singular Santiago?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at The Singular Santiago and nearby?
The Singular Santiago has a spa and a seasonal outdoor pool, as well as a 24-hour health club.
Are there restaurants at or near The Singular Santiago?
Yes, there are 2 on-site restaurants, featuring al fresco dining and international cuisine.
What's the area around The Singular Santiago like?
The Singular Santiago is in Downtown Santiago, a short 5-minute walk from Bellas Artes Station and 3 minutes' walk from Santa Lucia Hill. Travellers say that the hotel is in a great location.
The Singular Santiago Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Dec 2024
A great choice in Santiago
We loved our stay at the Singular. Elegant, well appointed lobby; extremely friendly staff with many English speakers; terrific breakfast. Room was very nice. Definitely recommend!
sara
sara, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Damon
Damon, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Amazing and very helpful
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
23 Nov 2024
Hannah
Hannah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
Amanda
Amanda, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Returning from Patagonia
Great concierge, fantastic neighborhood, wonderful room.
James
James, 2-night trip
Verified Hotels.com guest review
8/10 Very good
30 Sept 2024
Lovely hotel - not the best welcome
I had made an error when booking and the reservation was only for one adult instead of two. The whole check in process with the two people on duty at check-in was awkward and uncomfortable and they attempted to overcharge me for the "additional" guest. The cost was less than $20 more on the website and they asked for $50. I questioned this and after checking with someone else it was agreed that I only needed to pay $20. Everyone else we dealt with during the stay was lovely but this initial interaction left me and my husband feeling disappointed and unwelcome. The hotel itself is fantastic - clean and stylish with great facilities.
On the day we were leaving there was a problem with the hot water and we had to have cold showers before check out. The team on reception were understanding and spoke to maintenance and we were given a few minutes after check out time - but the hot water didn't return before we had to leave to get to the airport. The additional charge for the extra person was removed because of the issue with the water - which was really appreciated after what happened at check in. We had dinner in the rooftop - which was wonderful and the service was lovely. Breakfast was tasty and the service was fantastic.
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sept 2024
Top class service. Great 5 star boutique. Rooftop bar and restaurant is excellent.
Brandon
Brandon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Sept 2024
This hotel exceeded all expectations with its immaculate cleanliness and attention to detail. Every corner, from the lobby to the rooms, was spotless, creating a welcoming and comfortable atmosphere. The staff were friendly and attentive, ensuring a seamless and relaxing stay. It truly felt like a home away from home, with every amenity perfectly catered to guest comfort.
Kayla
Kayla, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 Sept 2024
The hotel is decorated with classy furnishing and crisp bed linens. What makes this hotel “singular” is simply its staff, from front desk to concierge to dining. A special shoutout to David. He genuinely cares about guests. He made sure we were warm enough going out at night; advised us on directions with potential congestion & safety; and many small details that showed him as a true consummate in the hospitality business. Singular Hotel and its guests are lucky to have him!
Holly
Holly, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 Sept 2024
Pro:
Close restaurant and bars
Staff are professional and helpful
The location is safe
The rooms are clean amd very elegant
Cons: none
Sabina
Sabina, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 Sept 2024
Great hotel
Sabina
Sabina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 Sept 2024
Dante
Dante, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
3 Sept 2024
John
John, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sept 2024
First and foremost Martin the concierge at the hotel is AMAZING! He was super helpful when we arrived but also extremely responsive with all my questions prior to arrival. The location is perfect, walkable to some of the sites - for us the walking tour started at Plaza De Armas and we could walk there. Restaurants are right around the corner and there’s a famous gelato place across the street. The rooftop is fab and the hotel lobby is cozy and inviting. Nothing fancy about the rooms but the bathroom was nice especially the shower! Highly recommend.
Jill
Jill, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
Brant
Brant, 4-night trip
Verified Expedia guest review
10/10 Exceptional
23 Aug 2024
James
James, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Aug 2024
Great location and great customer service.
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
This property was amazing! From the staff to the facility I have nothing but good things to say. If I could give more stars I would!!!
Je'well
Je'well, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
Nice hotel
Very nice hotel, centrally located. Staff is very pleasant and attentive. The rooftop bar very welcoming.
Raul
Raul, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
Early check in and 5 star service. Me gusto mucho!
Matthew
Matthew, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2024
Love the hotel.
Love the hotel.. centrally located, great restaurant. Wonderful staff. Would not hesitate to stay here if in Santiago again.
Raul
Raul, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2024
The service is the best!
Absolutely wonderful experience and the service is 10 stars. The breakfast is the best we’ve ever had. Location is incredible and an extremely comfortable hotel
Joel
Joel, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Jul 2024
We loved the hotel but we asked for a late check-out and were denied despite being VIP
FRANK
FRANK, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Jul 2024
Beautiful hotel in a prime location. Friendly staff & a delicious restaurant upstairs. Highly recommend.