Well what can I say about this holiday.....
Good points - hotel was lovely, clean and food was fine. I am a very fussy and plain eater and managed no problem. Other than this there is nothing good to say.
Bad points - hotel amenities and info listed it incorrect. Mini bar aka an empty fridge, asked at reception and was told no there was just somewhere to put your stuff. It was also supposed to be a non-smoking hotel but yet guests where smoking at the pool and other areas, albeit outside but some seating areas are covered. The hotel staff bar about 2 were so unhelpful, rude and could hardly speak and English. The hotel is so poorly laid out, no sign posts to show where anything was. The Sky bar as well wasn't all inclusive so any drinks had to be paid for. Don't expect any English speaking guests as they are few and far between, mostly German and Dutch. The entertainment was only in the evening, that was only until 11pm and then the bar shut down at 12pm!! You couldn't even sit in the area after to finish your drink. On the day of my check out, my pick-up wasn't until 3pm, check out was 11pm. I went to the desk about 10.40, the member of staff said check out, my reply yes, she literally at the scissors at my wrist to cut off my all inclusive bank before I had even the room key handed back. I wasn't even asked if my stay was good etc. Customer service is terrible. So so let down by the whole experience and I definitely wont be back.