10/10 Exceptional
12 Feb 2020
This is a traditional Japanese Onsen Ryokan with the option of Rotemburo for a fully authentic Onsen experience. The room sport traditional Japanese tatami and shoji coupled with comfortable futon beds that will lull you into some of the sweetest slumbers.
However, those are not the best features of Aihoukan; Eri-san is the hallmark of service excellence. Coming from a tropical country, I have very little experience of maintaining a car in snowy climate. Eri-san took really good care of me and the rental by helping us to clear the snow accumulated on the car without us asking. In addition, I have carelessly left my camera charger and battery at the Ryokan, but Eri-san went over and beyond to mail the charger and battery to my hotel in my next destination.
Kudos to the great service and facilities at Aikouhan; they didn’t just make my holiday, they’ve saved it.
Guang Hong
Guang Hong, 1-night trip
Verified Hotels.com guest review