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Hotel Excelsior

3.0 star property
Hotel with bar/lounge, near Marquis of Pombal Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Excelsior

Bar (on property)
Quadruple Room | Desk, iron/ironing board, free cots/infant beds, free WiFi
Point of interest
Restaurant
Point of interest

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry facilities
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Bar/lounge
  • Room service
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Double Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
Minibar
Satellite channels
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Quadruple Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Triple Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Bathrobes
Hairdryer
Private bathroom
Satellite channels
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Front of property – evening/night

easyHotel Lisbon

Parking available
Free WiFi
Air conditioning
24/7 front desk
8.8 out of 10, Excellent, (1187)
The price is £42
includes taxes & fees
23 Dec - 24 Dec
easyHotel Lisbon
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About the area

Map
Rua Rodrigues Sampaio, 172, Lisbon, 1150-282

What's nearby

  • Avenida da Liberdade - 3 min walk - 0.3 km
  • Marquis of Pombal Square - 3 min walk - 0.3 km
  • Eduardo VII Park - 4 min walk - 0.4 km
  • Rossio Square - 18 min walk - 1.6 km
  • Santa Justa Elevator - 2 min drive - 2.0 km

Getting around

  • Lisbon (LIS-Humberto Delgado) - 21 min drive
  • Cascais (CAT) - 29 min drive
  • Sete Rios Station - 3 min drive
  • Rossio Station - 17 min walk
  • Entrecampos Station - 30 min walk
  • Marques de Pombal Station - 4 min walk
  • Avenida Station - 8 min walk
  • Parque Station - 9 min walk

Restaurants

  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Local - Your Healthy Kitchen - ‬1 min walk
  • ‪Balcão do Marquês - ‬2 min walk
  • ‪O Cacho Dourado - Actividades Hoteleiras - ‬3 min walk
  • ‪Hotel Marquês de Pombal - ‬3 min walk

About this property

Hotel Excelsior

Hotel Excelsior offers a fantastic location, putting you a short five-minute walk from Avenida da Liberdade and Marquis of Pombal Square. You can unwind with a drink at the bar/lounge, and free continental breakfast is available daily between 7 AM and 10 AM. Also, Rossio Square and Santa Justa Elevator are a short five-minute drive away. Fellow travellers say good things about the helpful staff and location. Public transportation is only a short walk: Marques de Pombal Station is 4 minutes and Avenida Station is 8 minutes.

Languages

English, French, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 80 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2:30 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 13 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and over; guests must have received complete vaccination at least 5 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10 AM
  • Bar/lounge
  • Room service

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Television in common areas
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (surcharge)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Safes in guest rooms can be used for EUR 1.50 per night
  • Housekeeping is offered for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Property Registration Number 3125

Also known as

Excelsior Hotel Lisbon
Excelsior Lisbon
Hotel Excelsior Lisbon
Hotel Excelsior Hotel
Hotel Excelsior Lisbon
Hotel Excelsior Hotel Lisbon

Frequently asked questions

Does Hotel Excelsior offer free cancellation for a full refund?
Yes, Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Excelsior?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Excelsior?
Sorry, there's no on-site parking at Hotel Excelsior.
What are the check-in and check-out times at Hotel Excelsior?
Check-in start time: 2:30 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Excelsior?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
What is there to do at Hotel Excelsior and nearby?
Recommended spots to visit include Marquis of Pombal Square (3-min walk) and Eduardo VII Park (4-min walk), along with Medeiros e Almeida Museum (6-min walk) and Cinemateca Portuguesa Museum (7-min walk).
What's the area around Hotel Excelsior like?
Hotel Excelsior is in Lisbon City Center, a short 4-minute walk from Marques de Pombal Station and 18 minutes' walk from Rossio Square. Travellers say that this hotel is in a good location.

Hotel Excelsior Reviews

Reviews

7.0

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

INGRID, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Bad stay
We are disappointed. Management should looks at the rooms. Bathroom is very very small, showing unit slippery, toilet paper roll was under the sink which you can not reach. Bath room door not close easily.
Betty san san, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Terrible washroom
The hotel location was convenience. The room was small and old. The washroom was terrible and poorly build. The shower tube was falling apart and dirty. Only good thing was the daily breakfast and hotel step to Metro.
Raymond, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Rana, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Magdalena, 4-night trip
Verified Hotels.com guest review

6/10 Good

They were a construction in front of the hotel , the bathroom plumbing has a very bad smell and the curtain in the room look very bad . the staff were excellent and close to train and center I liked that.
Carmen, 4-night trip
Verified Expedia guest review

6/10 Good

They got it right in the end
Was there for 3 nights, the room was awful with an old fashioned and very smelly toilet with flies everywhere. There were live electrical wires taped up close to the bed, very dangerous. The room was shabby and noisy and was nothing like the photo on the website. We did not ask for a move that night as we had arrived very late and were exhausted. We asked for a move the next morning and to the hotels credit they moved us to a much better room for the rest of our stay. Good location, Handy for the Metro and close to all main attractions and handy for the airport . Very nice continental breakfast was served. At over £100 a night it was a bit pricey for what they were offering. I would return, if I had assurance about the quality of the room.
John, 3-night trip
Verified Hotels.com guest review

6/10 Good

Kristina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel will stay there again
Paul, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Ana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good location, a bit outdated but clean.
jose antonio, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was perfect!
Orlando, 3-night trip
Verified Orbitz guest review

4/10 Fair

Miriam, 3-night trip
Verified Expedia guest review

6/10 Good

Limited space in en suite and smelt Dining area not large enough
Robert, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Great location
The location is perfect, close to the city and there are various types of transport available. The staff is very friendly and provided everything we need. The room and bathroom was a bit small but it can be managed. Breakfast is average, had everything needed but could be better. Overall the hotel was great.
Maryna, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Older hotel building. Average staff.
David, 1-night family trip
Verified Expedia guest review

8/10 Very good

Hotel was conveniently located and close to metro stations, dining options and grocery stores. Lisbon’s main shopping stretch is a 10 odd min walk from the hotel. Buffet breakfast was included in my booking. Some of the facilities in the room were dated.
Venkatraman, 1-night family trip
Verified Expedia guest review

2/10 Poor

Smelly room!!
We stayed overnight and all I can say is I would not have survived the smell in our room another moment longer. It smelt of sewage. It was horrible and we couldn’t get out of there quick enough. But on the positive the staff at reception were helpful in looking after our luggage when we arrived before check in so we could explore the city.
Christina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great value for the money
ANTONIO, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ronita, 2-night trip
Verified Expedia guest review

8/10 Very good

It is convenient to transportation and close to subway station. Breakfast provided is good. Mini elevators.
Hongxu, 4-night family trip
Verified Expedia guest review

8/10 Very good

Jose, 2-night trip
Verified Hotels.com guest review

6/10 Good

Gulraiz, 1-night trip
Verified Expedia guest review

8/10 Very good

Good cheap hotel in good central location
Aidan, 2-night trip
Verified Expedia guest review

8/10 Very good

Great hotel, rooms and beds are perfect for family stays. Street parking was available every time we arrived in the evening. Breakfast was also great. Staff were very friendly and helpful. Location was great to get around for site seeing. Only thing that I can say is that the room it self is dated, could use new floors and maybe updating the bathroom. The family and I only spent the nights here for sleeping as our primary reason to visit was for sightseeing Lisbon and taking it all in. I would recommend this hotel to others.
Mark, 2-night family trip
Verified Expedia guest review

General property information

Breakfast
Free
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
2:30 PM
Check-Out Time
12:00 PM