6/10 Good
18 Nov 2024
I would not go back
This hotel is quite old, and while I would like to say everything was great, that was not the case. My experience began on a sour note with the front desk. The clerk was not friendly or inviting; in fact, she was quite rude when welcoming me. Rather than acknowledging my greeting of "good afternoon" and asking how I was, she simply demanded that I state how she could help me. I usually don't leave bad reviews, but this interaction left a poor impression. I understand I arrived 30 minutes before check-in, but her response felt unnecessary.
Although the atmosphere improved later, the initial impression was disappointing. The hotel, while seemingly well-kept, showed its age with areas that were not clean. Our sheets had unsightly stains, the shower was moldy, and the floors were dirty. On a positive note, the location was excellent, and there was good parking available.
Anned
Anned, 1-night family trip
Verified Hotels.com guest review