El Bosque,Transversal 54 No. 21B-57, Cartagena, Bolivar, 130001
What's nearby
Port of Cartagena - 8 min drive - 3.4 km
San Felipe de Barajas Castle - 10 min drive - 5.9 km
Clock Tower - 12 min drive - 6.4 km
Cartagena de Indias Convention Center - 12 min drive - 6.3 km
Bocagrande Beach - 25 min drive - 8.1 km
Getting around
Cartagena (CTG-Rafael Núñez Intl.) - 24 min drive
Restaurants
Restaurante Santa Cruz - 14 min walk
Pleyclub night - 15 min walk
Nuevo Leung Yuen - 18 min walk
Restaurante Santander - 7 min walk
El chino - 3 min walk
About this property
Hotel Altamar
At Hotel Altamar, you'll be within a 15-minute drive of Clock Tower and Cartagena de Indias Convention Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Fogon de Altamar, which serves Regional cuisine and is open for breakfast, lunch and dinner. Other highlights include a fitness centre, a sauna and a steam room.
Languages
English, Spanish
At a glance
Hotel size
56 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 1:00 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–10:00 AM
Restaurant
Barbecue grills
Travelling with children
Children's pool
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Fitness centre
An outdoor pool
Sauna
Steam room
Banquet hall
Accessibility
Lift
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Designer toiletries
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
Fogon de Altamar – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
Rollaway beds are available for COP 60000 per night
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Pool access available from 9:30 AM to 7:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Altamar Cartagena
Hotel Altamar
Altamar Cartagena
Hotel Altamar Hotel
Hotel Altamar Cartagena
Hotel Altamar Hotel Cartagena
Frequently asked questions
Is there a pool at Hotel Altamar?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:30 AM to 7:00 PM.
Are pets allowed at Hotel Altamar?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Altamar?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Altamar?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 1:00 PM. Contactless social distancing is available.
Is there an on-site casino at Hotel Altamar?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (18-min drive) is nearby.
What is there to do at Hotel Altamar and nearby?
Hotel Altamar has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hotel Altamar?
Yes, Fogon de Altamar offers Regional cuisine.
Hotel Altamar Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
4/10 Fair
3 Aug 2024
No phone in room, fridge had to be requested, internet connection was absent at times, and when available signal was very week.
JOSE J
JOSE J, 6-night trip
Verified Expedia guest review
4/10 Fair
10 Dec 2023
Not what it used to be
I stayed here a couple of years ago and the place was really nice now its starting to become a run down building and the maintenance is lacking. The handle cover was missing, no mirror on the door and a bunch of little things. The overall building was subpar. I wont be coming back here anytime soon.
DO NOT STAY HERE. NO HOT WATER AND THEY REFUSED TO GIVE ME A REFUND. MY 1ST TIME IN CARTAGENA AND THIS PLACE RUINED MY VACATION. TOWELS WERE STAINED, I USED MY TRAVEL TOWEL. THE REFRIGERATOR IS SO DIRTY OR RUSTED. THEY NEVER HAD BASIC HOT DRINKS THE 2TIMES I WENT DOWN THERE FOR BREAKFAST. ON CHECK IN, YOU WON'T GET NO INFORMATION ABOUT LOCATION OF BREAKFAST AND WIFI . I NEEDED THE WI-FI WHEN MY MINUTES RAN OUT, AND IT DID NOT WORK IN THE ROOM. NO ENGLISH SPEAKERS AND IT'S FAR FROM THE TOURIST AREA. THEY CHARGE SOME RANDOM FEE CALL INSURANCE WHEN YOU GET TO THE FACILITY. I DO NOT RECOMMEND THIS PLACE!!!
Mariama
Verified Expedia guest review
2/10 Poor
6 Jul 2022
Edwin
Edwin, 5-night family trip
Verified Hotels.com guest review
4/10 Fair
16 Dec 2021
Probably I wasn't in my best day of luck, but let me share an advise. If you ever get to a place to find a toilet plunger next to the toilet, air condition faulty, light in the bathroom RM304 drops when the room door is closed; don't think mayhen is coming, you're already there. At first glance the facilty looks really nice, but when you get the feeling of the stay on few details maintenance staff obviously overlooks, the feeling isn't the best. And then, the staff specially the restaurant staff has a first place in disregard for customer service, or perhaps was just personal.
Antonio
Antonio, 1-night trip with friends
Verified Orbitz guest review
2/10 Poor
29 Sept 2018
The location of the hotel, it is very dangerous! In the report on the picture's shown are not very accurate
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
6 Aug 2018
The only con to the hotel is that it lacks hot water when you take a shower and it's outside of the tourist area.
Verified traveller
10-night trip
Verified Orbitz guest review
8/10 Very good
31 Jul 2017
Very nice hotel and staff
Very clean hotel and amazing staff, and quite affordable too. Thanks for all the help in getting through Cartagena, especially for someone who speaks no Spanish!! My only problem was lack of hot water in the bathroom
Kevin
Kevin, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
29 Mar 2017
Hotel far from everything
The hotel is very far from everything. The Staff were friendly and kind. The hotel facilities are OK and the breakfast very simple.
Henri
Verified Expedia guest review
6/10 Good
24 Feb 2017
Westerners- don't do it!
Hotel is pretty nice for the price. Area is sooooo sketchy! Not safe to walk in day let alone night. An half hour cab to centro for about 12000 COP.
Rober
Verified Hotels.com guest review
6/10 Good
16 Dec 2016
Bad location, average services
Located far away from the Historic Centre and main tourist attractions. Not good to walk around. You will need to invest more in transportation.
Breakfast was not good, no different choices, small portions.
Staff was good.
Verified traveller
Verified Hotels.com guest review
6/10 Good
16 Dec 2016
Overall it was ok
Hotel has good and pretty new infrastructure, but it is far away from the Historic Centre, in the Industrial Zone. We were advised by the hotel staff not to walk around the area. You need to move in taxi cabs or Uber because buses are not recommended. You may consider renting a car and try to move by yourself, being careful with bikes, motorcycles and bus drivers.
Breakfast was not good enough and portions were small.
The lady receptionist (sorry, I don't remember her name) and the boy in charge of carrying the luggage and opening the gate at night were the kindest! Good job from them!
Accommodations were very comfortable, though.
Verified traveller
Verified Hotels.com guest review
6/10 Good
12 Aug 2015
Decent hotel close to Cartagena Port
Good hotel to stay at if you have business in the port area. Facilities are limited but the staff are very good and the place is clean. Very competitively priced.
M
Verified Expedia guest review
4/10 Fair
26 May 2015
Don't stay
The hotel does not have hot water. So you're going to take cold showers. Also breakfast was supposed to be included, however whenever I went down to the restaurant there was no one there to serve any breakfast. Also the location is awful, it takes 15 to 20 minutes to get to the beach and there are no restaurants close to the hotel. I was supposed to have a suite but I have no idea why they call it a suite. There was nothing special about the room. I booked and paid for 4 days but I left after two nights.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
25 May 2015
Nice hotel
We didn't eat breakfast, because we left so early. This hotel is out of the way of the old city, but if you drive or don't mind using taxis, it's prety good.
Leah
Verified Expedia guest review
10/10 Exceptional
16 Aug 2024
Elkin
Elkin, 1-night trip
Verified Hotels.com guest review
4/10 Fair
22 Apr 2024
Mala comida, mala ubicación..:
Comida incluida… pero echada a perder… fruta pasada y con hongos.
Pésima ubicación
marcos
marcos, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2024
Excelente
jose
jose, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Dec 2023
Excelente para permanecer sin salir. Muy bueno para personas que vienen a trabajar temporalmente. En el sector industrial y portuario de cartagena.