6/10 Good
23 Oct 2024
Satisfactory Stay without much high expectation.
The staff services were excellent accept for one of the car park exit attendant who insisted that my Indonesian friend are not entitled to free parking even thou he was a guest of the hotel staying for 4 nights. He paid to avoid further issue.
There was a big sign "FREE PARKING" at the reception. I guest this is culturally wrong to be happening to their own country folks.
My friend was staying in the 2nd room booked by me as a customer of the hotel throughout our 2nd stay.
The room upkeep had to be refreshed as molds and cracks can be seen in the toilets.
The shower cubicle floor should be treated with anti skid as they are very slippery when wet.
Towels are too worn out.
Bedroom is comfortable and clean.
Overall our stay is considered satisfactory with not having to expect more.
Hope that the hotel can improve on the toilet issues so that I we can consider staying with them again.
Paul
Paul, 4-night family trip
Verified Hotels.com guest review