10/10 Exceptional
It was a great stay overall.
Eleanor
Stara Hamburgo
Luxury hotel with spa, near Paseo de la Reforma
Step into the luxurious Stara Hamburgo, nestled near Paseo de la Reforma. Unwind with a massage or body wrap at the onsite spa, then indulge in international cuisine at Luna Bistro. With an art gallery on site and free WiFi, this aparthotel offers convenience and style.
Wonderful
Popular amenities
- Spa
- Airport transfer
- Free parking
- Free Wi-Fi
- Restaurant
- Air-conditioning
Main amenities (12)
- Daily housekeeping
- Restaurants and bar/lounge
- Full-service spa
- Rooftop terrace
- Breakfast available
- Fitness centre
- 24-hour room service
- 2 coffee shops/cafes
- 24-hour business centre
- Conference centre
- 2 meeting rooms
- Airport shuttle
Feel at home (6)
- Private bathroom
- Separate bedroom
- Living room
- Premium TV channels
- Garden
- Terrace
Room options
Check availability for these dates
Showing 4 of 4 rooms
Deluxe Suite
Exceptional
Highlights
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
- 55 sq m
- Sleeps 3
- 1 King Bed
EXECUTIVE SUITE
Highlights
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Smart TV
Hypo-allergenic bedding
- 55 sq m
- Sleeps 3
STARA SUITE
Exceptional
Highlights
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
- 62 sq m
- Sleeps 3
TERRACE SUITE
Exceptional
Highlights
Terrace
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Hypo-allergenic bedding
- 56 sq m
- Sleeps 3
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About the area
Hamburgo No. 32, Col. Juárez, Mexico City, 06600
About this property
Stara Hamburgo
Stara Hamburgo features a rooftop terrace and puts you within a five-minute walk of Paseo de la Reforma. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and international cuisine is served at Luna Bistro, which is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a snack bar/deli are other highlights at this luxurious hotel. Public transportation is only a short walk: Insurgentes Station is 9 minutes and Cuauhtemoc Station is 10 minutes.
At a glance
Property amenities
Room amenities
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Stara Hamburgo Reviews
Wonderful
9.6
Cleanliness
8.6
Location
9.4
Staff & service
8.8
Eco-friendliness
9.4
Property conditions & facilities
Popular mentions
RoomService staffLocationAmbienceAir conditioningFoodBreakfastRoom serviceRefrigeratorView10/10 Exceptional
I really enjoyed my stay. The hotel is in a great location and there are some great dining options within walking distance nearby. The staff was really helpful and I recommend this hotel for solo travellers.
Christine
10/10 Exceptional
It is a stunning boutique hotel in the middle of Zona Rosa - we loved everything about it !
Jennifer
Jennifer, 1-night trip
8/10 Very good
Nice place. Comfortable and with great location.
Alberto
Alberto, 3-night trip
10/10 Exceptional
great hotel and great location. Staff was great, welcomed us and helped us with all of our bags as soon we got there. Very clean and quite hotel I will definitely be staying at this hotel again. Good neighborhood As well, lots of places to go eat around the corner.
Cesar
10/10 Exceptional
Amazing and charming property. Great service
Francisco
Francisco, 3-night trip
10/10 Exceptional
Excellent service, super clean and everyone was great!!
Maria
Maria, 5-night trip
10/10 Exceptional
I had a very pleasant stay. The property and room was sparkling clean and confortable.
They have excellent customer service.
Jennifer
Jennifer, 4-night trip
10/10 Exceptional
The rooms are modern and perfectly appointed. We were welcomed with a note and chocolate truffles. It’s an beautiful hotel.
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Great room. Super comfy beds. Top clean, modern - gave us a welcome note and cookies 😍
Astrid
Astrid, 1-night trip
8/10 Very good
nice spot, not far from some of my favorite places to eat in cdmx. clean. staff was friendly and helpful. the feel was a little stiff but the price was great so no complaints.
Patrick
Patrick, 1-night trip
10/10 Exceptional
High quality, beyond expectations!
This hotel really exceeded expectations. The room was huge, high-end quality and comfort - great terrace and I used the gym as well. The staff was incredibly accommodating. I hope to stay here on a future visit and it may become my go-to hotel in Roma Norte. I wish I stayed more nights here! Thank you for a lovely stay.
Andrea J
Andrea J, 1-night trip
10/10 Exceptional
A very modern concept under a classic construction. The restaurant menu at the roof top is a bit limited in terms of food options
Andrew
Andrew, 4-night trip
8/10 Very good
Not as clean as expected, can be improved.
Ripped towels.
Misael
4/10 Fair
The hotel was overall fine but the air conditioning unit is loud and don’t forget to bring a toothbrush or they will charge you for it. The concierge should clarify the cost before sending to room as I’ve never been charged for a toothbrush in any hotel I have stayed. The breakfast was ok but nothing special. Probably won’t return as there are so many other places to stay in Mexico City. The location is great .
Megan
Megan, 1-night trip
6/10 Good
Facilities were okay, communication with the staff was confusing: they had no idea of the reservation and then, they offered late check out on arrival and then refused to offer it, so I had to change plans which was unfortunate
Diego
Diego, 1-night trip
4/10 Fair
The room was not clean.
Martha
Martha, 2-night trip
8/10 Very good
Some details... AC !
I really missed Air Conditioning... the room got very hot at night so I had to open the windows but noise was very uncomfortable... so
Yolette
Yolette, 3-night trip
4/10 Fair
Check in was complex. was asked to sign a three page contract in Spanish. Check ou was not good either. I had to insist to receive proof that i was being reimbursed for the deposit and to be given a proper invoice.
Jean-Christian
Jean-Christian, 1-night trip
4/10 Fair
Charged for 3 person but didn’t prep room for 3 (glasses, towels, coffee, water, coffee pods and cups…). Never cleaned the floor in living room. Had to leave a note to request clean glasses after asking twice I’m person. Beds were smaller than described. Welcoming letterhead said Deluxe suite w hen I booked Executive suite… I could go on. Concierge was very friendly and Shay’s willing to assist.
Yolanda
Yolanda, 4-night trip
2/10 Poor
Unfortunately our stay was not the best. Phone did now work. The AC did not work. They had this control that monitor everything with no instructions. No Menus in the room . Everytime we needed something we had to go down. They even left the food in refrigerator from prior stay. So disappointed.
Maria
Maria, 2-night trip
8/10 Very good
Almost a great place to stay
This is an interesting hotel, I’ve stayed there quite a few times and nothing changes. The building is beautiful and the hotel and rooms are as nice as any 4 or 5 star hotel in CDMX. So why does nobody stay here ? I can only think it’s because the ambiance is austere, it’s just not a happy place. The ground floor has a restaurant, never open, a shop, never open and a great coffee bar, never open. When you check in they make you sign a 3 page official document with the rules and regulation ! The restaurant on the roof is really nice, too bad the food doesn’t match. I was there twice and was only 1 other person both times. The location is ok but not great since it’s on a 1 way street and it quite a way to get onto it, if you’re coming from the opposite direction. All in all it’s a beautiful hotel with very large, nice rooms but it’s not a happy place to stay.
Timothy John
Timothy John, 1-night trip
8/10 Very good
Part time front desk
This was my second time staying at this property. I like its style and comfort and above all I love the location. The complaint I have was that its front desk is only staffed part time. I'm not sure if it's Low season but the hotel was deserted. Other than the Porter there were days I didn't see another soul.
I had an issue with the tablet that comes with every room. It helps you control TV, lights, fan, etc. It stopped working and I couldn't get fan to work. But there was no one at front desk to help me. The room was hot because there's no central air conditioning. There is a cooling unit that does a decent job cooling the room but it's not central air.
Tip: if you arrive really late or need to check out very early call ahead so you don't end up without someone at the front desk. The property is closed doors at night but just knock and the Porter will let you in.
Overall I would recommend this hotel and would stay here again so long as they have sales. Regular price is a bit high.
Miguel
Miguel, 3-night trip
8/10 Very good
Es un hotel muy bonito y propicio para el descanso.
El check in fue lento y confuso.
David
David, 1-night trip
10/10 Exceptional
Hotel boutique muy bien ubicado.
horlando
horlando, 2-night trip