Haikou Volcanic Cluster Global Geopark - 15 min drive
Haikou Arcade Street - 15 min drive
Haikou Clock Tower - 16 min drive
Getting around
Haikou (HAK-Meilan Intl.) - 16 min drive
Free theme park shuttle
Restaurants
光瑛楼金泉茶都 - 4 min drive
红树林茶艺馆 - 4 min drive
冯小刚电影公社漫游咖啡 - 6 min drive
龙桥茶艺娱乐休闲中心 - 7 min drive
森源茶坊 - 4 min drive
About this property
The Ritz-Carlton, Haikou
The Ritz-Carlton, Haikou features a rooftop terrace and a free kids' club. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Terra, one of 4 restaurants, serves Italian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a health club.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
191 rooms
Arranged over 20 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 6 AM
Express check-in/out available
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Free off-site parking within 3 ft
Off-site
Free theme park shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
4 restaurants
Bar/lounge
Coffee shop
Barbecue grills
24-hour room service
Travelling with children
Children stay for free (see details)
Free children's club
Mini golf
Free theme park shuttle
What to do
Tennis
Pro golf lessons
Mini golf
Golf lessons nearby
Working away
Business centre
Meeting rooms
Conference space (14531 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Bike hire
Golf clubs on-site
Facilities
ATM/banking
Rooftop terrace
Rooftop garden
Garden
Picnic area
Health club
Adjacent to a golf course
An outdoor pool
Arcade/games room
Full-service spa
Outdoor tennis court
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 100
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Height-adjustable showerheads
Grab bar near toilet
Transfer shower
Lever door handles
Room amenities
Be entertained
LCD television
Films for purchase
Home comfort
Heating (climate-controlled) and air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding
Pillow-top mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Balcony
Separate sitting area
Freshen up
Deep-soaking bath
Shower/bath combination
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
Paper towels
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include deep-tissue massages, Thai massages, facials and body wraps. The spa is equipped with a steam room. The spa is open daily.
Dining
Terra – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
Tin Lung Heen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Flair – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
The Ritz-Carlton – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 282 per person
Children & extra beds
Rollaway beds are available for CNY 345.0 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Ritz-Carlton Haikou Hotel
Ritz-Carlton Haikou
The Ritz carlton Haikou Mission Hills
The Ritz Carlton Haikou
The Ritz-Carlton, Haikou Hotel
The Ritz-Carlton, Haikou Haikou
The Ritz-Carlton, Haikou Hotel Haikou
Frequently asked questions
Does The Ritz-Carlton, Haikou offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Haikou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ritz-Carlton, Haikou?
Yes, there's an outdoor pool.
Are pets allowed at The Ritz-Carlton, Haikou?
Sorry, pets aren't allowed.
Is parking offered on site at The Ritz-Carlton, Haikou?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at The Ritz-Carlton, Haikou?
Check-in start time: 3 PM; check-in end time: 6 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at The Ritz-Carlton, Haikou and nearby?
Have fun with on-site activities such as cycling, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Ritz-Carlton, Haikou also has a steam room, spa services and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near The Ritz-Carlton, Haikou?
Yes, there are 4 on-site restaurants, featuring Italian cuisine.
Does The Ritz-Carlton, Haikou have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does The Ritz-Carlton, Haikou have any outdoor private spaces?
Yes, every room features a balcony.
The Ritz-Carlton, Haikou Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Oct 2024
kyle
kyle, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jun 2024
Best hotel to stay in Haikou
Though a tad far from town (about 30mins cab ride) the hotel is perfect, be it staff, rooms, breakfast, facilities. Cant find any fault
Angeline
Angeline, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Apr 2023
Wonderful hospitality
Shaun Young
Shaun Young, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 Dec 2019
Excellent service and facilities.
Hotel is near local attractions.
Hotel is adjacent to a very big outlet mall.
Verified traveller
4-night family trip
Verified Expedia guest review
8/10 Very good
18 Dec 2019
winnie w
winnie w, 2-night trip
Verified Hotels.com guest review
8/10 Very good
30 Oct 2019
Ka Yee Carrie
Ka Yee Carrie, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
2 Aug 2019
Thumbs up for Ritz
Lived up to the Ritz Carlton standard. I requested for a cake for my dad as we were celebrating his birthday during the trip. Instead of just providing a cake in our room, the Ritz Carlton team decorated the room while we were out. Only down side is that the hotel is located far from town. Ideal stay for guests who prefer an accommodation near the golf course, away from town.
Impt note: the location indicated on hotel.com's map is inaccurate. Hotel is near Mission Hills Golf Course.
Evelyn
Evelyn, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jul 2019
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
20 Mar 2019
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
12 Dec 2018
quiet location away from the hustle and bustle of th city area
H
H, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 Dec 2018
Beautiful Hotel with Professional Staff
Great hotel, excellent facilities and very professional and friendly staff, live up to the Ritz Carlton standard. It’s a wonderful place to chill with family and just enjoy the facilities. The food is good and the breakfast is excellent. Very well equipped gym, and kids room. It’s a bit quiet but for those who want to relax it’s a beautiful hotel. Other than movie world and a small shopping area, the surrounding areas are golf courses and other resorts.
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
24 Jun 2018
only can stay at hotel...
chui
chui, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jun 2018
Ritz Carlton Haikou
Beautiful hotel - perfect for business and golf; possibly too far out of center for most travelers
My wife and I had a perfect experience at The Ritz-Carlton Haikou. Especially the service at Flair Restaurant is even more impressive.
近乎完美的住宿體驗,尤其是Flair餐廳的服務人員,更是令人印象深刻.