ibis Bangkok IMPACT

Efficient, modern hotel. Friendly and efficient early check in. Everything works well in room, wi-fi, shower, fridge, safe etc. Good selection at buffet breakfast. Stored bags while we had extra visit to Impact, connected to there by overhead footbridge with rolling walkways.

Our third time staying at the Ibis. Location is perfect for Impact Exhibition centre. Staff are very friendly and efficient. The rooms are comfortable with everything you need. The Wi Fi is good and the food in the restaurant tasty. What more do you need. Took the local mini van to central Bangkok several times only 20 minutes journey time for less than a pound. There are many places to eat in the local area from the food vendors in the market to the more high end restaurants. Will definitely be returning.

The hotel and staff were everything you would expect from an Ibis hotel. Friendly and efficient reception and a good atmosphere in what is really a very big hotel. Access to the hotel by car is slightly confusing but not a big problem. Building of a new flyover very close to the front of the hotel maybe make the rooms at the front noisy during the day. But as we had a room at the back it was no problem. I will definitely stay here again.

Bathroom was too small. As small as you may find in Tokyo's well-known 'business' hotels

great stay but TV channels very limited for ibis

Check-in process was really slow, there were about 10+ people waiting to check-in and there were only 2 staff. I had to wait for about 10 minutes to check-in. I wish they would put more staff since it's expected to be busy as two major concerts and other events were happening in IMPACT. But I was able to check-in early which was nice, and the room itself is pretty comfortable for a short stay. Amenities were very basic, only a bar soap and 2-in-1 shampoo/body wash. No room service but they sell food at reception for affordable price. The skybridge linking to IMPACT was a plus, around 10 minutes walk to arena. They were also building the bridge to Cosmo Bazaar which would be nice too. Overall I had a good stay, affordable option if you have events to attend in IMPACT arena.

Very good customer service. Hotel is near to Impact which is convenient with Shuttle service or can even walk on the linkway to the exhibition halls. Hotel condition is very good, clean bedsheet and pillows but on a soap dispenser is provided so do bring your own toiletries and own room slippers which I did after reading the earlier review. Cannot complain for a room that does not costs too much.

All could be better. We stayed for 2.5days in total but the sheets weren't changed. My wife did a little experiment to see...

Hotel has connecting bridge to Impact stadium. Shuttle is provided at certain time between Impact and Cosmos. WIFI is decent. Mini-bar fridge is not stocked up, but complimentary water is provided daily. Room has universal power wall sockets, which is great for business travellers with international plugs. No toiletries are provided. Buffet breakfast selection is a little limited. The coffee and tea are quite diluted.

Check in was smooth. However, they will charge your room up front unless you indicate you want to pay only at the end of the stay. They will require you to authorise additional sum on top of your expected room stay rates to do so. Bar fridge is available but empty. Shuttle provided to Impact convention and Cosmos shopping mall at certain hours. No toiletries provided, except a bar soap. WIFI speed is acceptable.