Hotel Mura features a free ski shuttle and puts you a short five-minute drive from Bansko Ski Resort. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. A bar/lounge, a hot tub and a sauna are other highlights. Ski storage is also available.
Languages
Bulgarian, English, Russian
At a glance
Hotel size
73 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, up to 8 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
No on-site parking
Off-site
Free ski shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–9:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Free ski shuttle
Ice skating nearby
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Ski storage
Facilities
Safe-deposit box at front desk
Fireplace in reception
Full-service spa
Hot tub
Sauna
Steam room
Accessibility
Lift
Ski
Free ski shuttle
Ski storage
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Snowboarding nearby
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Iron/ironing board
Sleep well
Free cot/infant bed
Free rollaway/extra bed
What to enjoy
Balcony
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Dining
On-site venue – This restaurant specialises in international cuisine and serves breakfast and dinner.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BGN 30 per pet, per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Also known as
Hotel Mura Bansko
Mura Bansko
Hotel Mura Hotel
Hotel Mura Bansko
Hotel Mura Hotel Bansko
Frequently asked questions
Does Hotel Mura offer free cancellation for a full refund?
Yes, Hotel Mura does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Mura?
Yes, dogs are welcome, with a maximum weight of 8 kg per pet. There's a charge of BGN 30 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Mura?
Sorry, there's no on-site parking at Hotel Mura.
What are the check-in and check-out times at Hotel Mura?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Mura and nearby?
Have fun with nearby winter activities such as ice skating, cross-country skiing and snowboarding. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Mura also has a sauna and a steam room.
Are there restaurants at or near Hotel Mura?
Yes, there's an on-site restaurant that offers international cuisine.
Does Hotel Mura have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Mura like?
Hotel Mura is a short 16-minute walk from Bansko Ski Resort and 14 minutes' walk from Vihren.
Hotel Mura Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Jan 2024
Andrew
Andrew, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2023
Emily
Verified Expedia guest review
8/10 Very good
10 Feb 2022
Jodie Ann
Jodie Ann, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 Jan 2022
The rooms need an upgrade. Smell bad, the towels are so used or bad washing machine. The spa is excellent and makes all money paid. We get a ticket for parking on front of the hotel. The receptionist said the parking is not free but didn’t mention we gonna get a fine if we leave the car there. We left one day earlier, but no refund or credit for that. The receptionist said that is not possible because our reservation was pre-paid!
Instead we paid the fine. The breakfast is served until 9:30AM,to early for us to can enjoy the second day of this.
MIRELA
MIRELA, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Jan 2020
Spa ideal and comfort without a lot of people
Ice and friendly staff especially the young lady from spa
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2020
Mirjana
Mirjana, 6-night trip with friends
Verified Hotels.com guest review
6/10 Good
10 Mar 2019
It is exactly what it is cheap . So what would you really expect.
Verified traveller
7-night trip
Verified Expedia guest review
10/10 Exceptional
2 Jan 2019
Nice hotel with decent spa, breakfast and shuttle to the gondola
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
17 Mar 2018
ski trip
Overall it was great.
Jeffrey
Jeffrey, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Feb 2018
Great hotel with good Jacuzzi and Sauna
It's a great 3 star hotel, all amenities are good. The Jacuzzi and sauna were amazing after a day of skiing. Very convenient located, just 3 minutes by car to the gondola. Close to the main street with restaurants at walkable distance. Very nice staff. We will definitely be back next year and stay here again.
Julia
Verified Hotels.com guest review
10/10 Exceptional
16 Mar 2023
Burcu Meryem
Burcu Meryem, 2-night trip
Verified Hotels.com guest review
2/10 Poor
16 Feb 2020
Drinias
Drinias, 1-night trip
Verified Hotels.com guest review
2/10 Poor
16 Feb 2020
Παλιό και υπερτιμημένο
Αντιεπαγγελματική και Θρασύτατη η συμπεριφορά της διευθύντριας του ξενοδοχείου.
Υπάρχουνε σε ακτίνα 100 m πολύ καλύτερα ξενοδοχεία με καλύτερες παροχές και καλύτερη τιμή