This was my first time staying in an apartment-style hotel in Manchester city centre. I have visited the city many times and stayed in several four-star hotels before, but this one stands out for its excellent location.
The hotel has dedicated parking in the building next door, which is convenient. However, the car navigation was a little confusing as it seemed to direct us into a bus-only lane. The staff kindly guided us on how to reach the car park from another direction.
The room was spacious and very clean, and the staff were warm and friendly. On the first night we didn’t know how to adjust the thermostat, so the room felt quite warm and stuffy. The next morning the front desk quickly arranged for someone to help us adjust it, and we slept very well the following night.
Breakfast was included in our booking and the service was excellent. It’s not a buffet – you order from the menu with one hot dish and one pastry or bread option (such as a croissant or toast), while tea and coffee are unlimited. The quality of the breakfast was very good.
I mentioned we were celebrating a birthday when booking, but there were no special arrangements. Also, the jacuzzi next to the pool was under maintenance, which was a little disappointing as we couldn’t use it.
However, it did not affect our overall experience. Special thanks to Rick from front desk who was very friendly, helpful and professional. I would happily return for another birthday stay in the future.