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Club Sun Heaven - All Inclusive

5.0 star property
Alanya beach property with spa, restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Club Sun Heaven - All Inclusive

Private beach nearby, sun-loungers, beach umbrellas, beach towels
Beach bar
Lobby
Premium bedding, minibar, desk, soundproofing
Public bath

Reviews

6.2 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Free breakfast
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Nightclub
  • Free children's club
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Sofa bed
  • Television

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Shower, free toiletries, hair dryer, slippers

Standard Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2021
Sofa bed
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, desk, soundproofing

Standard Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2021
Sofa bed
Premium bedding
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Family Room

Shower, free toiletries, hair dryer, slippers

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2021
Sofa bed
Premium bedding
2 bedrooms
  • 60 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Double Beds

Similar properties

Exterior

Orange County Alanya

Pool
Spa
Free parking
Free WiFi
7.8 out of 10, Good, (630)
Orange County Alanya
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About the area

Map
Payallar Mah D-400 Cd No 22, Alanya, Antalya, 7475

What's nearby

  • Konakli Mosque - 3 min drive - 3.2 km
  • Konakli Clock Tower Square - 4 min drive - 3.3 km
  • Sealanya - 4 min drive - 5.0 km
  • Alayna Marina - 11 min drive - 11.7 km
  • Alanya Aquapark - 12 min drive - 16.0 km

Getting around

  • Antalya (AYT-Antalya Intl.) - 102 min drive
  • Airport drop-off service

Restaurants

  • ‪Yemen Kahvesi - ‬19 min walk
  • ‪Burger King - ‬7 min walk
  • ‪Cafe Pastavilla - ‬18 min walk
  • ‪Lider Paça Konaklı - ‬20 min walk
  • ‪Smiley's Cafe Bar - ‬18 min walk

About this property

Club Sun Heaven - All Inclusive

Club Sun Heaven - All Inclusive puts you within a 15-minute drive of Kleopatra Beach and features a nightclub and a free kids' club. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or body scrubs. Other highlights at this luxurious property include 3 outdoor pools, an indoor pool and a beach bar.

All-inclusive

All-inclusive room rates at Club Sun Heaven - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included

Entertainment

On-site entertainment and activities

Languages

English, German, Russian, Turkish

At a glance

DONE

Hotel size

    • 358 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Free off-site parking within 66 ft
    • Street parking available
DONE

Transfers

    • Airport drop-off on request(available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 4 bars/lounges
  • Restaurant
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Karaoke
  • Pool table
  • Private beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Built in 1997
  • Garden
  • Fitness centre
  • 3 outdoor pools
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Massage/treatment rooms
  • Water slide
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Hardwood flooring in room

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Twin sofa bed
  • Premium bedding
  • Free extra futon

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

HAMAM SAUNA ÜCRETLİ has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Dining

On-site venue – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 25 per person
  • Safes in guest rooms can be used for EUR 2 per day

Renovations and closures

The property is closed between 31 October and 26 April.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 11 costs EUR 25

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Club Sun Heaven Resort Antalya
Club Sun Heaven Resort
Club Sun Heaven Antalya
Club Sun Heaven All Inclusive Hotel
Club Sun Heaven Resort Alanya
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Club Sun Heaven - All Inclusive All-inclusive property
Club Sun Heaven - All Inclusive All-inclusive property Alanya

Frequently asked questions

Is Club Sun Heaven - All Inclusive currently open?
The property is closed between 31 October and 26 April.
Is there a pool at Club Sun Heaven - All Inclusive?
Yes, there are 3 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Club Sun Heaven - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Club Sun Heaven - All Inclusive?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Club Sun Heaven - All Inclusive?
Yes, a shuttle from the hotel to the airport is available. The charge is EUR 25 per person.
What are the check-in and check-out times at Club Sun Heaven - All Inclusive?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Club Sun Heaven - All Inclusive and nearby?
Club Sun Heaven - All Inclusive has 3 outdoor pools, 4 bars and a nightclub, as well as a spa, a Turkish bath and an arcade.
Are there restaurants at or near Club Sun Heaven - All Inclusive?
Yes, there's an on-site restaurant.
Does Club Sun Heaven - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.

Club Sun Heaven - All Inclusive Reviews

Reviews

6.2

Good

7.0/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Good value for the price
very satisfaying for the fair price. Clean and renovated, nice workers, plenty and tasty food. Beach is not far. Just little bit boring at evenings.
Sinan, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great vocation
It was really nice and relaxing
Tomas, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Vaidas, 14-night trip
Verified Hotels.com guest review

2/10 Poor

Yeliz, 5-night trip
Verified Expedia guest review

8/10 Very good

Not bad.
Oleg, 7-night romance trip
Verified Expedia guest review

4/10 Fair

Ich war mit meiner Freundin sieben Nächte im Club Sun Heaven. Es war nichts für uns. Ich denke, die gesamte Hotelanlage ist mehr für russische Familien konzipiert. Jeden Abend gab es eine Abendveranstaltung, und zweimal davon war Live-Musik. Die Sänger, zwei türkische Sänger, haben mehr Lieder auf Russisch als auf Türkisch oder Englisch gesungen. Das Essen war eine Katastrophe. Nach dem dritten Tag hatten wir schon keine Lust mehr darauf und waren traurig, wenn es Essenszeit war. Das meiste Essen hatte keinen Geschmack oder schmeckte einfach nach nichts. Das einzige gute Essen waren Pommes und morgens Honig mit Brot. An der Poolbar wurden diverse „Cocktails“ angeboten, die Mojitos zum Beispiel, wurden von drei verschiedenen Barkeepern immer unterschiedlich zubereitet. Andere Drinks wie Jack Daniels mussten extra bezahlt werden. Allgemein bekam man Softdrinks (Cola, Fanta usw.) in kleinen Plastikbechern, die oft mit Wasser gemischt waren. Die Entertainment-Gruppe war ziemlich aufdringlich und kam mehrmals, um kostenpflichtige Angebote wie Bingo anzubieten. Shisha kostete ebenfalls 15 Euro und wurde nur nachts angeboten. Die Anlage hatte verschiedene Läden, auch von russischen Betreibern. Das Spa mit türkischem Bad, das ebenfalls von Russen betrieben wurde, war kostenpflichtig und kostete 40 Euro. Man hat ehrlich gesagt nicht so viel All-Inclusive wie erwartet. Der Strand ist okay, jedoch gibt es im Meer große Steine, was eine Verletzungsgefahr darstellt.
Enis, 7-night romance trip
Verified Ebookers guest review

6/10 Good

3 stars only
Definitely not 5 star, at the most 4 stars. I would say 3 stars in my opinion. The hotel is dirty all the time even in the morning. I don’t think the pool filters are working , by noon the pool water is milky. Never have I ever seen so bad entertainment team, they have the wrong job obviously, only caring about their Filler and botox. So bad attitude at all time they look like they hate their life. Food is okey - not great - it needs more variety and taste. No clean towels everyday that’s not 5 star. Also you have to fight for a subbed by the pool.
Malene, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

Bad hotel!
Do not go to this hotel! There are so many better ones! Beach is full of plastic and dirty. Some staff are friendly others are not. Buffet is very limited. All-in: only bad wine, beer, vodka and whiskey. Rooms are only cleaned to a limited extent. Two small swimming pools where there is already shade quickly. The show every night was ok.
Jarich, 8-night trip
Verified Hotels.com guest review

2/10 Poor

Very dirty ,and only Rusisk speakers No arther launguege.
10-night family trip
Verified Expedia guest review

10/10 Exceptional

очень хорошо
Отель , в котором есть всё для отдыха с детьми, но молодым девушкам и парням - не сюда. Мы отдыхали семьей, поэтому приедем еще раз точно.
SVETLANA, 23-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Çok güzel 1 hafta
Kaldığımız 1 hafta boyunca her şey çok iyiyidi, tek sıkıntımız odada ki yatak uyutmayacak kadar ses yapıyordu yatakta hiç kıpırdamadan uyumaya çalıştık. restauran kısmındaki exucutive chef ibrahim ustaya ilgisinden dolayı çok teşekkür ederiz.
ibrahim, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Kimseye tavsiye etmiyorum. Oglenki yemekleri aksam tekrar hazirlayip sunuyorlar. Kahvaltida tereyag bile yok tereyag aromali margarin var, bal yok bal surubu var.
3-night family trip
Verified Hotels.com guest review

2/10 Poor

Ei kiitos enää
Hotellissa oli vain venäjää puhuvia asiakkaita. Suurin osa henkilökunnasta ei puhunut lainkaan englantia. Ohjelmat olivat venäjänkielisiä. Rantapyyhkeet sai vaihtaa vain kerran viikossa ilman lisämaksua. Yleisesti ottaen aika surkea, tähtiä annamme 1+.
12-night romance trip
Verified Hotels.com guest review

4/10 Fair

Paljon venäläisiä
Venäläisten suosima paikka joten kaikki ohjelmat suunniteltu heille ja heidän kielellään jopa tv elokuvat dubattu. Mukava henkilökunta. Hotellilta n.15 min kävely matka konaklin keskustaan. Alanyaan puolentunnin automatka.
taija, 18-night trip
Verified Ebookers guest review

6/10 Good

Herşey dahil demeleri ama alkol verilmemesi rezervasyon yaparken kesinlikle teyit edin
Verified Hotels.com guest review

8/10 Very good

Ett bra alternativ till dom dyrare resorterna
Ett hotell med 95% rysktalande gäster, även personalen talade ryska. Endast ett fåtal kunde engelska. Absolut högsta betyg till Natalie i receptionen, hon talar ryska, turkiska, engelska.Tänk om alla vore lika serviceminded som hon. Mycket bra mat. Rummet mycket bra, se bara till att ni bokar rum i den nya delen. Den gamla är hemsk. Bra med aktiviteter varje kväll. Disco på stranden. Åker gärna tillbaka.
Verified Hotels.com guest review

10/10 Exceptional

Комфортно и уютно
Очень удачный отель. В других отзывах пишут, что скудный завтрак... А завтрак состоял из молочной каши, яйчницы, вареных яйц, печеных овощей, тушеной картошки, сосисок, котлеток и чего-то еще горячего..... Не помню... А также много свежих овощей и фруктов, оливки, варенье , разнообразная выпечка и огромное количество сыров. Что называют скудным ,я не поняла. Икры красной и черной нет, хаха... Обед и ужин не описать и чистота, официанты работают на 5+ и не навязчиво. Пляж рядом , ходили в купальниках. Номера огромные, на двоих две спальни и холл. Вход в море хороший. Советую, не пожалеете
Verified Hotels.com guest review

4/10 Fair

Hôtel avec majorité de russe , ukrainien. Chambre vraiment pas propre même après le passage de la femme de ménage . Les piscines n'ont pas l'air d'être nettoyé régulièrement . Le personnel peu agréable . Je ne recommande pas cet hôtel qui se situe loin d'antalaya
Verified Ebookers guest review