Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

2.5 star property
Hotel with indoor pool, near Great Smoky Mountains National Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Interior
Lobby sitting area
1 bedroom, minibar, in-room safe, desk
Exterior
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Business centre
  • Meeting rooms
  • Area shuttle
  • Theme park shuttle
  • 24-hour front desk
  • Arcade/games room
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Separate bedroom
  • Separate sitting area
  • Daily housekeeping
  • Laundry facilities
The price is £59
includes taxes & fees
27 Jan - 28 Jan

Room options

Available filters for rooms
Showing 13 of 13 rooms

Standard Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed (LEISURE)

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - double
Separate bedroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - double
Separate bedroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - double
Separate bedroom
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - double
Separate bedroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About the area

Map
322 Historic Nature Trail, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 4 min walk
  • Gatlinburg Space Needle - 6 min walk
  • SkyPark - 8 min walk
  • Ripley's Aquarium of the Smokies - 15 min walk
  • Anakeesta - 15 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Ole Smoky Distillery - ‬7 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬9 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk

About this property

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel puts you in a great location, within a short 10-minute walk of Gatlinburg Convention Center and SkyPark. Guests can take a dip in the indoor pool, and freebies such as breakfast, WiFi and self-parking are added perks. Also, Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are within a 15-minute walk. Fellow travellers say great things about the helpful staff and location.

Languages

English

At a glance

DONE

Hotel size

    • 113 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking includes off-street options
DONE

Off-site

    • Area shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Snack bar/deli

What to do

  • Skiing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • An indoor pool
  • Arcade/games room

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Local area shuttle and theme park shuttle services are offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from January 17 2025 to February 6 2025 (dates subject to change):
  • Swimming pool

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown Gatlinburg
Gatlinburg Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown Gatlinburg
Holiday Inn Express Hotel
Holiday Inn Express
Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Hotel
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Gatlinburg

Frequently asked questions

Does Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Gatlinburg Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM. The swimming pool will be unavailable from January 17 2025 to February 6 2025 (dates subject to change).
Are pets allowed at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel and nearby?
Have fun with nearby winter activities such as skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include an arcade.
What's the area around Holiday Inn Express Gatlinburg Downtown, an IHG Hotel like?
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel is a short 14-minute walk from Great Smoky Mountains National Park and 4 minutes' walk from Gatlinburg Convention Center. Travellers love the hotel's prime location.

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Would stay again
Hotel was clean. Housekeeping people were kind. Front desk not so much. Was loud at night. Hard to sleep. Breakfast buffet was great. Get there early. Indoor pool was worth staying. Huge hit w kiddos.
Cheyene, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Jennifer, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Worth it. Would stay again
Great stay. Clean. Comfortable. Quiet. Awesome location. Easy walk to downtown. Wonderful breakfast. Only complaint had a ground unit facing parking lot , but amazingly it was still quiet !!! Would stay again.
Dianna, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was wonderful, the water park kept the kids busy. Only downfall is there was no hot water in our room at night on the fourth floor or our families room in the third.
Megan, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

10/10
Great stay! Our kids loved the mini waterpark & pool. Room was very clean & every employee we saw from maintenance to front desk greeted us and wished us a Merry Christmas. Breakfast was a step above the “free breakfast” norm & there was an actual keurig in room as well. Will stay here again!
Jeremy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jutillia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Location is the biggest perk.
The location of this hotel is great and it is less than a 5 minute walk to the strip. The downside to this property is the overpowering scent in the lobby, it is almost intolerable if you have allergies or are sensitive to fragrance. The beds are comfortable but there is a mountain of dust behind them that could desperately needs to be vacuumed. Also it is 2024 and why smart TV's are not standard in all hotels like this is something I will never understand.
Casey, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Ben, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ashley, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Jason, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Dylan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

All of the hotel staff we encountered or interacted with throughout our visit was super friendly and helpful. The entire facility was clean daily and the indoor pool and water slides was a definite hit with our kids. 10 out of 10 will stay here again.
James, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Audrey, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Stay
We've stayed here for several years - love the location. Breakfast the first couple days this trip was a little to be desired but it did improve.
Ginger, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alian, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wendy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent in everyway
Pam, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Seok, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good option for families
Great hotel option right in the heart of the attractions. Clean, safe hotel. Breakfast was good. The splash hallow was great for entertaining our toddler and baby. Would pay to stay here again.
Klaudia, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

We were charged an additional destination fee that was not listed when we booked. They decided not to refund this fee so I felt they were dishonest about additional charges.
2-night family trip
Verified Hotels.com guest review