2/10 Poor
19 Sept 2021
RUN
I arrived here in Santorini to find no one at the reception area. We called in advance to tell hotels.com that we would be doing a late check in. I was tokd that wouldnt be an issue and was told to ask for Anastasia. The number on the websjtr and email is nkt an operating number. Feel like i was scamned because i was left stranded in another country with no where to stay. As I read the reviews, i see other guest have had the same issue of no one answeing after they paid. This is absolutely ridiculous and i want a full refund.
Gamboa
Gamboa, 1-night trip
Verified Hotels.com guest review