Smartments Berlin City-West puts you in a great location, within a 15-minute walk of Kurfürstendamm and Zoo Berlin. Apartments feature kitchens, Smart TVs and premium bedding. The property is only a short walk to public transportation: Zoological Garden U-Bahn is 5 minutes and Zoologischer Garten S-Bahn is 5 minutes.
Kaiser Wilhelm Memorial Church - 9 min walk - 0.8 km
Europa Center - 9 min walk - 0.8 km
Zoo Berlin - 12 min walk - 1.0 km
Getting around
Berlin (BER-Brandenburg) - 38 min drive
Zoological Garden Station - 6 min walk
Lietzenburger Str. Uhlandstr. Bus Stop - 12 min walk
Berlin-Charlottenburg Station - 26 min walk
Zoological Garden U-Bahn - 5 min walk
Zoologischer Garten S-Bahn - 5 min walk
Ernst Reuter Place U-Bahn - 8 min walk
Restaurants
McDonald's - 6 min walk
C/O Berlin Café - 3 min walk
Burgermeister - 5 min walk
Comebuytea - 5 min walk
Zaddy’s by Kaplan - 4 min walk
About this property
smartments Berlin City-West
Smartments Berlin City-West puts you in a great location, within a 15-minute walk of Kurfürstendamm and Zoo Berlin. Apartments feature kitchens, Smart TVs and premium bedding. The property is only a short walk to public transportation: Zoological Garden U-Bahn is 5 minutes and Zoologischer Garten S-Bahn is 5 minutes.
At a glance
DONE
Property size
35 apartments
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
Street parking available
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transport
No on-site parking available
Street parking available
Kitchen
Fridge
Stovetop
Microwave
Dishwasher
Cookware/dishes/utensils
Electric kettle
Toaster
Water dispenser
Coffee/tea maker
Bedrooms
Premium bedding
Bed sheets provided
Rollaway/extra beds: EUR 45.0 per night
Bathrooms
Shower
Towels provided
Toilet paper
Hairdryer
Free toiletries
Entertainment
40-inch smart TV with satellite service
Outdoor areas
Terrace
Work spaces
Desk
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Lift
Grab bar near toilet
Low-height worktop and sink
Raised toilet seat
Soundproofing
Wheelchair-accessible
Smoke-free property
Services and conveniences
Limited housekeeping
Iron/ironing board (on request)
Vending machine
Location highlights
Near a metro station
Near a train station
Near a zoo
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
General
35 rooms
Double-glazed windows
Energy-saving switches
Water-efficient showers only
Water-efficient toilets only
Special features
Awards and affiliations
Eco-certified property
This property participates in Biosphere – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
An effective city/local tax rate of 8.025 per cent will be charged
Children & extra beds
Cots/infant beds are available for EUR 10.0 per night
Rollaway beds are available for EUR 45.0 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that rooms are cleaned every 2 weeks. Additional houskeeping service is available for a surcharge.
Property Registration Number Fasanenstraße 2, 10623 Berlin, DE 303744838, +49 30 526 73 29 0, DG Steinplatz Boardinghouse GmbH
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
SMARTments business BERLIN CITY WEST Apartment
SMARTments business Berlin City-West Apartment
SMARTments business City-West Apartment
SMARTments business City-West
SMARTments business BERLIN CITY WEST
SMARTments business Berlin City West
SMARTments business Berlin City-West Berlin
SMARTments business Berlin City-West Aparthotel
SMARTments business Berlin City-West Aparthotel Berlin
Frequently asked questions
Does smartments Berlin City-West offer free cancellation for a full refund?
Yes, smartments Berlin City-West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at smartments Berlin City-West?
Sorry, pets aren't allowed.
Is parking offered on site at smartments Berlin City-West?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at smartments Berlin City-West?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Does smartments Berlin City-West have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
What's the area around smartments Berlin City-West like?
Smartments Berlin City-West is a short 5-minute walk from Zoological Garden U-Bahn and 7 minutes' walk from Kurfürstendamm.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
smartments Berlin City-West Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
10
Location
8.0
Staff & service
9.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
22 Sept 2025
Comfortable accommodation right down the road from the train station. Very friendly staff and good food and grocery options nearby.
YUN CHU
YUN CHU, 5-night trip
Verified
10/10 Exceptional
14 Nov 2025
Good access
Shoji
Shoji, 3-night trip
Verified
10/10 Exceptional
7 Jul 2025
Self check-in and check-out, everything was quite good and a short walk to the zoo train station. Good amenities as well with microwave.
Meiqi
Meiqi, 2-night trip
Verified
10/10 Exceptional
24 Sept 2025
Perfect room with kitchen for a week in Berlin. Couldn’t have been improved upon. Highly recommended.
Neil
Neil, 7-night trip
Verified
10/10 Exceptional
18 Jul 2024
My stay at Smartments.
Enjoyed staying at this hotel. I liked the location and enjoyed the room’s balcony. Restaurants and public transportation were nearby.
John
John, 7-night trip
Verified
10/10 Exceptional
3 Oct 2024
8 day stay
The check in was self serve and a bit different. The Kitchen was adequate for an extended stay. Location was great for public transportation. You could get new sheets and towels anytime and having a washer dryer in the lower level was a real plus.
william
william, 8-night trip
Verified
8/10 Very good
3 Jan 2025
Perfect location
Property is perfect, location and condition. However, there was a fire alarm on Saturday morning and the noise signal for the air con was not turned off for the whole weekend. The noise was very annoying and sleep was near impossible. Contacted the property three times but nothing was done. Irritating end to our otherwise great stay.
Anja
Anja, 9-night trip
Verified
10/10 Exceptional
13 Oct 2025
Staff were very helpful when we needed them
Kyra
Kyra, 3-night trip
Verified
8/10 Very good
12 Nov 2025
Clean, convenient
Manja
Manja, 2-night trip
Verified
6/10 Good
11 Sept 2025
For the price, it was OK - a nice place to lay your head in a busy area of Berlin.
Yaniv
Yaniv, 2-night trip
Verified
10/10 Exceptional
18 Sept 2023
Liked the innovative, affordable, clean and spacious stay.
Baret
Baret, 3-night trip
Verified
10/10 Exceptional
3 Oct 2025
Supermarket was 300 metres up the road and the kitchen had everything we wanted.
Graham
Graham, 3-night trip
Verified
10/10 Exceptional
31 Jul 2023
Good place to stay, close to Ku'damm.
Absolutely clean, well maintained.
And a special thanks to MariaRosa, who looks after the property, very well done, we felt home!
John
John, 5-night trip
Verified
10/10 Exceptional
20 May 2017
small but perfect
i stayed here for 5 days and i recommend here for long stay.
check-in was easy even i arrived late afternoon
comparing to room size bathroom was quite big.
kitchen was small but well equipped.
i definitely recommend this place
Verified traveller
Verified
10/10 Exceptional
1 Sept 2025
smartments live up to their name
Pro-active communication before arrival with reminders of entrance instructions was excellent.
Manager stored luggage as a spacial favour as I arrived early - mean't I could explore without the hassle of dragging cases etc.
Lift broke down - repairs slow - BUT alternate routs well marked.
Garry
Garry, 4-night trip
Verified
4/10 Fair
30 May 2025
I liked the kitchenette, but I didn't like how the window cleaners left me room when they entered it while I was away.
Mohamed
Mohamed, 2-night trip
Verified
10/10 Exceptional
28 Sept 2022
Very convenient location, just 2 blocks from the U and S lines and grocery store. Felt very safe, good security. I liked having a person on site for assistance. Room was perfect for my 8 day stay.
I did not like that there were no sheets on the bed, just a comforter.
Dwayne
Dwayne, 7-night trip
Verified
8/10 Very good
21 Aug 2025
Very nice property in a prime location with all transport options in a easy walking distance. Person at reception was welcoming and quite helpful. He did help to store luggage in his office as we had to check in early. Their main lift was having problems, we had to use an alternate lift. That was the only hassle. I also had some delays and confusions on communication around a room upgrade request I made. But it was all solved in right time before travel.
Sriprashanth
Sriprashanth, 3-night trip
Verified
8/10 Very good
8 Aug 2024
The apartments are very nice. However, they could not fix the A/C buttons during the 2 1/2 weeks that I stayed there. I had to push the buttons every hour to adjust the temperature. Otherwise, the stay was very nice. The dryer downstairs did not work the second time I had to wash my clothes.
Britta
Britta, 17-night trip
Verified
10/10 Exceptional
18 Feb 2026
Das personal war sehr freundlich und hilfsbereit die Zimmer sauber. War top.
Maxime
Maxime, 3-night trip
Verified
10/10 Exceptional
7 Dec 2025
Oda temiz giriş ve .ulasim kolay personel güler yüzlü hizmet anlayışıyla hareket ediyor.
Murtaza
Murtaza, 1-night trip
Verified
4/10 Fair
20 Jul 2025
Sehr enttäuschender Aufenthalt
Das Hotel ist leider nicht empfehlenswert. Unbequeme Betten und nicht sauber
Verified traveller
1-night trip
Verified
8/10 Very good
17 Feb 2025
Es war alles wirklich gut
Norbert J.
Norbert J., 7-night trip
Verified
10/10 Exceptional
21 Jan 2025
Sakin ve ulaşımı kolay loksayon
Konum olarak konservatuara ve metro istasyonuna çok yakın. Hayvanat bahçesi ve parklar var yakında.
Osman
Osman, 7-night trip
Verified
8/10 Very good
15 Aug 2024
Angenehm, aber keine Gepäckaufbewahrung
Unterkunft passt für unabhängige und Handy-affine Gäste. Reception ist nicht immer besetzt und man muss sich unter Umständen selbst einchecken. Achtung, es gibt daher KEINE Gepäckaufbewahrung dort und man muss damit rechnen, dass das Zimmer erst ab 15 Uhr bereitsteht. Ich habe vorgängig per E-Mail wegen dem Gepäck gefragt und eine nichtssagende Antwort erhalten mit Verweis auf einen Gepäckaufbewahrungsservice, den es gar nicht in der Nähe dieser Unterkunft gibt. Offensichtlich nur eine vorgefertigte Standardantwort von jemandem ohne lokale Kenntnisse. Tipp: am Bahnhof Zoo gibt es Gepäckschliessfächer.