Wyndham Grand Phuket Kalim Bay

I booked this hotel as a last minute holiday, only a week prior to departure. The hotel, staff and service was fabulous. Such a luxurious hotel. I booked the Pool Suite, the room was modern, clean and having a private pool was epic. Great breakfast selection, with fresh juice, omelet and waffle/ pancake station. So much variety. Highly recommend this hotel!!

Overall this Hotel is a little underwhelming, we used it for the last 2 nights of our trip and where slightly disappointed by everything. Its small things like a lot of the trees on the hillside have been left to grow without any maintenance meaning the view is spoilt a little. The room we initially entered in L block was smelly, the pool was filthy and had broken tiles and the view was completely restricted. Once we moved to M block room 8626 our view was significantly improved. Our view was better but still not amazing due to the trees and our pool was still mildly grimy but not too bad. Pool bar service took ages and the food was bad but the main restaurant for breakfast and lunch was incredible. The requirement to get in a car to go anywhere in the resort when you arrive is weird as most guests would prefer to walk and enjoy the view and sun. One of our party had their nails painted in the Spa in a room which at best could be described dark and when she left the room she was so disappointed with the job they had done she asked them to remove the nail varnish and refund the service which they did but again it slightly soured the taste. On the other had though the infinity pool is amazing as it looks in the photos. Overall this hotel is good but could be great if the same care and attention was taken across the resort as is taken in the main restaurant.

The heavily advertised pool with views of the sea was closed (of course no warning at the time of booking). Check in process was slow. Views from some lower floor rooms are terrible, so ask for a higher floor. Shuttles to the city and beach are free but need to be prebooked and are insufficient. Breakfast was very good, but we had to walk for 5 mins from our room. Second pool was very nice but again a 5 min walk from our room. Hotel offers shuttles within the resort but these dont work so well. Staff were polite and nice.

Very fast check in.. love the atmosphere of the hotel.. thanks

The skies were cloudy but at the end it was perfect. Got a free upgrade to apool suite thanks to Hotels.com, so that was nice. The breakfast buffet was huge okay but nothing to write home about and was more about the restaraunt's amazing view than the food. In-room dining food was decent but seriously over priced.

We got a room upgrade courtesy of the amazing hotel staff. The views from the hotel are amazing. The hotel is about 4 km to the main night market area of Phuket. The hotel has a regular shuttle service into Phuket which should be good enough for people getting into town.

We had a little problem with one of the hotel drivers driving too fast over the speed ramps as my wife has a back injury and it debilitated her for a day. But the manager spoke to her and offered us both a massage as compensation which was very nice of him. We believe all the drivers were told to slow down too as every drive to our room from then on was very sedate.

Location is a bit far off the beaten track so needed shuttle or taxi each trip. Whilst food was good it was quite expensive but still a wonderful hotel.

This is a beautiful hotel with jaw-dropping views of Kalim Bay towards Patong. It’s just far enough away from the madness of the strip to be peaceful but close enough that everything you need is accessible. The hotel runs an hourly shuttle and tuk-tuks are easy to find. The buffet breakfast is exceptional - truly something for all tastes and great service. Our room was beautiful. Cool and comfortable with a great bathroom - deep bathtub and spacious separate shower. We opted for a pool suite so we had our own plunge pool, but the hotel pool was really nice to hang out at and surprisingly quiet. Just one small criticism - our pool terrace overlooked one of the hotel’s roads and though we couldn’t see vehicles we often heard them. These were guest hire cars and hotel vehicles delivering luggage and room service. It was quite noisy at times. Perhaps Wyndham could look into electric vehicles or golf carts for staff? That said, it didn’t spoil our stay and we would definitely return to this hotel.

Amazing experiences Worth every penny loved it