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Sunstar Hotel

3.0 star property
Victorian hotel with 2 restaurants, near Thika Road Mall

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Photo gallery for Sunstar Hotel

Deluxe Double Room | Minibar, desk, soundproofing, free WiFi
Interior entrance
Point of interest
Reception
Front of property
At the edge of Karura Forest, Sunstar Hotel offers a tranquil retreat with its rooftop terrace and garden. Unwind with a massage or manicure/pedicure at the spa, grab a bite to eat at one of two restaurants or enjoy free WiFi in your room. Previous guests rave about their experience.

Reviews

5.4 out of 10

Popular amenities

  • Airport transfer
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool access
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • 40 meeting rooms
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is £31
includes taxes & fees
31 May - 1 Jun

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, desk, soundproofing, free WiFi

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Fridge
TV
Ceiling fan
Private bathroom
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, desk, soundproofing, free WiFi

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Fridge
TV
Ceiling fan
Private bathroom
Designer toiletries
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Minibar, desk, soundproofing, free WiFi

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
Fridge
TV
Ceiling fan
Private bathroom
Designer toiletries
  • 22 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, desk, soundproofing, free WiFi

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Fridge
TV
Ceiling fan
Bathrobes
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Thika Superhighway, Exit 7, Along Garden Estate Road, Nairobi

What's nearby

  • Karura Forest - 5 min drive - 4.4 km
  • Thika Road Mall - 5 min drive - 3.0 km
  • Moi International Sports Centre - 5 min drive - 4.1 km
  • United Nations Office at Nairobi - 10 min drive - 8.8 km
  • Kenyatta International Convention Centre - 11 min drive - 11.3 km

Getting around

  • Nairobi (WIL-Wilson) - 34 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 42 min drive
  • Syokimau Station - 39 min drive
  • Syokimau SGR Railway Station - 43 min drive
  • Nairobi Station - 43 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ashaki Grill - ‬19 min walk
  • ‪Liquid Lounge - ‬2 min drive
  • ‪Art Caffé - Garden City - ‬5 min drive
  • ‪Java House - ‬5 min drive
  • ‪San marino - ‬4 min drive

About this property

Sunstar Hotel

Sunstar Hotel features a rooftop terrace and puts you within a 10-minute drive of Thika Road Mall. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Other highlights at this Victorian hotel include a snack bar/deli and a garden.

Languages

English, Swahili

At a glance

DONE

Hotel size

    • 59 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 10:30 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Racquetball/squash
  • Pool table
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Fishing nearby

Working away

  • Business centre
  • 40 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • Mosquito nets
  • Banquet hall
  • Victorian architecture

Room amenities

Be entertained

  • 12-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • In-room dining only

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 12 for adults and USD 6 for children
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Sunstar Hotel Nairobi
Sunstar Nairobi
Sunstar Hotel Hotel
Sunstar Hotel Nairobi
Sunstar Hotel Hotel Nairobi

Frequently asked questions

Does Sunstar Hotel offer free cancellation for a full refund?

Yes, Sunstar Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sunstar Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Sunstar Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Sunstar Hotel?

Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.

What are the check-in and check-out times at Sunstar Hotel?

Check-in start time: noon; check-in end time: anytime. Check-out time is 10:30 AM.

Is there an on-site casino at Sunstar Hotel?

No, this hotel doesn't have a casino, but Lucky 8 Casino (17-min drive) is nearby.

What is there to do at Sunstar Hotel and nearby?

Have fun with nearby activities such as fishing, hiking and horse riding. Additional recreation on-site includes racquetball/squash. Enjoy amenities such as a picnic area, a garden and access to a nearby health club.

Are there restaurants at or near Sunstar Hotel?

Yes, there are 2 on-site restaurants.

What's the area around Sunstar Hotel like?

Sunstar Hotel puts you in the heart of Nairobi. Popular attractions include Thika Road Mall, which is 6 minutes away by car.

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Sunstar Hotel Reviews

Reviews

5.4

6.0/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10

3-night trip

8/10

All neat and clean. Room was very presentable. Did not like the bathroom door opening into the basin! A sliding door would have been better.
1-night trip

2/10

I had the worst experience ever, the receptionist and the room cleaner were very rude and unprofessional. Small rooms..
3-night trip

6/10

Quite shabby place. When I arrived by car late in the night, they would not let me in but said the hotel was fully booked (which was not true). When I got in, the receptionist did not find my booking made by hotels.com and neither did she find a booking of my friend made by booking.com. Finally she made some phone calls and a manager came and said that they needed some time to prepare our rooms (although it was almost 2am). We got both upgraded to superior rooms but the standard was really simple and ugly, with horrible red lights. The shower was between the toilet and the sink and the water was pretty cold. The room was clean though and the staff members were ok. Breakfast was very simple. Wi-fi was unstable but better up in the rooms than in the lobby. I was happy I only stayed there for one night.
This review was submitted before 2018 and has not been verified.

6/10

Good location. Breakfast was good. Bar next to it can be noisy.
1-night trip
This review was submitted before 2018 and has not been verified.

2/10

The room was tiny with enough space only for the bed. The floor was sticky and dirty. Virtually everything in the bathroom was broken and the bathroom floor was quite dangerous to walk on. Although the room rate included breakfast the hotel staff were reluctant to honour it. Next door to the hotel is a bar that blasted extremely loud music throughout the night. Very uncomfortable stay.
1-night trip