Malpensa International Airport (MXP) - 54 min drive
Lugano (QDL-Lugano Rail Station) - 8 min walk
Lugano Station - 9 min walk
Lugano-Paradiso - 21 min walk
Lugano Funicular Station - 7 min walk
Restaurants
Spaghetti Store - 1 min walk
Ristorante-pizzeria Mary - 2 min walk
Agua Lugano - 2 min walk
Argentino - 3 min walk
Ristorante Burger-King - 3 min walk
About this property
Hotel San Carlo
When you stay at Hotel San Carlo, you'll be within a 10-minute drive of Lake Lugano. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Lugano Funicular Station is 7 minutes away.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Luggage storage
Accessibility
Lift
Lift door width (centimetres): 75
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Ceiling fan
Sleep well
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
Tourism fee: CHF 0.15 per person, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hotel San Carlo Lugano
San Carlo Lugano
Hotel San Carlo Hotel
Hotel San Carlo Lugano
Hotel San Carlo Hotel Lugano
Frequently asked questions
Does Hotel San Carlo offer free cancellation for a full refund?
Yes, Hotel San Carlo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel San Carlo?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel San Carlo?
Sorry, there's no on-site parking at Hotel San Carlo.
What are the check-in and check-out times at Hotel San Carlo?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel San Carlo?
No, this hotel doesn't have a casino, but Casino Lugano (6-min walk) and Casinò di Campione (13-min drive) are both nearby.
What is there to do at Hotel San Carlo and nearby?
Recommended spots to visit include LAC Lugano Arte e Cultura (5-min walk) and Parco Ciani (6-min walk), along with Palazzo dei Congressi (9-min walk) and Lake Lugano (0.8 mi).
What's the area around Hotel San Carlo like?
Hotel San Carlo is a short 7-minute walk from Lugano Funicular Station and 16 minutes' walk from Lake Lugano.
Hotel San Carlo Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
6.8/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
10 Dec 2024
Great location!
Wonderful and friendly staffs! Great location! Only disappointed with the aged mattresses
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Mary
Mary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Easy check in and out, Good location
Alan
Alan, 1-night trip
Verified Hotels.com guest review
6/10 Good
24 Sept 2024
Christian
Christian, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
20 Sept 2024
Worst check on ever and hotels.com no help at all they had overbooked the hotel and even though we had paid and confirmed reservations from nov last year. The receptionist was so rude saying he couldn’t help us stating he wasn’t going to put himself on a cross for us!! Told us to get a refund and go find ourselves a room. They did give us alternative accommodation so far out of town and three hrs after our arrival. As I said disgusting service i have never been spoken to in such a rude manner and no regard for us at all
karen
karen, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 Sept 2024
Location is excellent and the manager was great to accommodate our request to change our room. The setup in this hotel was odd and two rooms had a sharing bathroom which was next to our room. Every time they used the bathroom we could hear the flushing and bathroom door. The second night the manager changed our room to different floor and we had a good night sleep.
Mehnoosh
Mehnoosh, 2-night romance trip
Verified Expedia guest review
8/10 Very good
16 Sept 2024
Ideal location
The location was perfect. Our room was clean and the bed was comfortable. The downside was that the ceiling fan and lights in our room did not work, and the bedding was too small for the bed. The top sheet and comforter were not wide enough to cover two people.
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
12 Sept 2024
nicola
nicola, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sept 2024
Lodovico
Lodovico, 2-night trip
Verified Expedia guest review
8/10 Very good
1 Sept 2024
Ideal location near the Lugano Lake.
Norma
Norma, 1-night romance trip
Verified Expedia guest review
4/10 Fair
11 Aug 2024
Poor hotel. The room we stayed didn't look like what's pictured. Extremely hot in the room, over 90, just a very loud fan.
Rita
Rita, 1-night family trip
Verified Expedia guest review
4/10 Fair
2 Aug 2024
Martin
Martin, 2-night trip
Verified Hotels.com guest review
8/10 Very good
31 Jul 2024
Allison
Allison, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Jul 2024
The location for such a price
Karina
Karina, 1-night trip
Verified Expedia guest review
8/10 Very good
12 Jul 2024
Hotel is basic but meets your needs. Staff was very friendly and helpful. It’s location is perfect.
Nathan
Nathan, 1-night family trip
Verified Expedia guest review
8/10 Very good
10 Jul 2024
Its
Ken
Ken, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 Jul 2024
Very clean and quiet neighborhood! Would stay again :)
Jimmy
Jimmy, 2-night romance trip
Verified Expedia guest review
8/10 Very good
8 Jun 2024
Location is outstanding and is in the middle of the old town within 10walk from the train station and a block form Lake Lugano. The check-in staff were very friendly and very helpful whenever we had questions.
One thing that could be improved is to respond to customer issues. Our shower head fell and broke. We reported the issue and it wasn’t fixed for two days before we left. We basically used a hose for shower for a couple of days. I believe this is something simple that could be fixed relatively fast and it didn’t make sense it wasn’t fixed before we left.
I would stay here again for sure.
Daniel
Daniel, 3-night romance trip
Verified Expedia guest review
8/10 Very good
2 Jun 2024
This is a perfect, basic, no frills hotel if you need a central location in Lugano.
Diane
Diane, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
29 May 2024
BEST PLACE TO STAY IN LUGANO! 👌 The reception staff were amazingly helpful. Thank you!
Christian
Christian, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
eric
eric, 1-night trip
Verified Expedia guest review
8/10 Very good
18 May 2024
Luisa
Luisa, 1-night trip
Verified Orbitz guest review
8/10 Very good
18 May 2024
Great location. Breakfast included which was just ok. The WiFi is free but the wifi can be a little slow. The walls are very thin and you can hear everything. The space is very small. No water given and the room was all little stuffy.