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Hotel Pompaelo Urban Spa

4.0 star property
Pamplona City Centre hotel with spa and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Pompaelo Urban Spa

Restaurant
Exterior
Premium Double or Twin Room, City View | Room amenity
Property grounds
Premium Double or Twin Room, City View | In-room safe, desk, blackout curtains, soundproofing

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe

Feel at home (6)

  • Fridge
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Lift

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed, Balcony

View from room

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room, Balcony

In-room safe, desk, blackout curtains, soundproofing

Standard Double or Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, Balcony

In-room safe, desk, blackout curtains, soundproofing

Family Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 18 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

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About the area

Map
Plaza Consistorial 3, Pamplona, Navarra, 31001

What's nearby

  • Pamplona City Hall - 1 min walk
  • Plaza del Castillo - 2 min walk
  • Pamplona Cathedral - 3 min walk
  • Plaza de Toros de Pamplona - 5 min walk
  • University of Navarra - 8 min drive

Getting around

  • Pamplona (PNA) - 24 min drive
  • Pamplona-Iruña Station - 24 min walk
  • Pamplona (EEP-Pamplona Train Station) - 24 min walk
  • Uharte-Arakil Station - 25 min drive

Restaurants

  • ‪Café Iruña - ‬2 min walk
  • ‪Iruñazarra - ‬1 min walk
  • ‪Napargar - ‬3 min walk
  • ‪Café Fika Pamplona - ‬2 min walk
  • ‪La Mejillonera - ‬3 min walk

About this property

Hotel Pompaelo Urban Spa

Hotel Pompaelo Urban Spa is a great choice for a stay in Pamplona. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. A bar/lounge, a sauna and a steam room are other highlights.

Languages

English, French, Spanish

At a glance

Hotel size

  • 30 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 656 ft (EUR 15 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 6 for adults and EUR 6 for children

Children & extra beds

  • Cots/infant beds are available for EUR 15.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Parking is available nearby and costs EUR 15 per day (656 ft away)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Pompaelo Urban Spa Pamplona
Pompaelo Urban Spa Pamplona
Pompaelo Urban Spa
Hotel Pompaelo Urban Spa Hotel
Hotel Pompaelo Urban Spa Pamplona
Hotel Pompaelo Urban Spa Hotel Pamplona

Frequently asked questions

Does Hotel Pompaelo Urban Spa offer free cancellation for a full refund?
Yes, Hotel Pompaelo Urban Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Pompaelo Urban Spa?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Pompaelo Urban Spa?
You can check in starting at 4 PM. Check-out time is noon.
What is there to do at Hotel Pompaelo Urban Spa and nearby?
Hotel Pompaelo Urban Spa has a spa and a steam room.
Are there restaurants at or near Hotel Pompaelo Urban Spa?
Yes, there's an on-site restaurant.
Does Hotel Pompaelo Urban Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Pompaelo Urban Spa like?
Hotel Pompaelo Urban Spa is a short 1-minute walk from Pamplona City Hall and 2 minutes' walk from Café Iruña.

Hotel Pompaelo Urban Spa Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Location
Great location in the heart of Pamplona - comfortable, albeit cosy, rooms. Unusual shapes as a result of being a refurbished building. On site cafe not our preferred breakfast location as there are many more bars and cafes moments away.
Facade facing the Plaza Consistorial
john, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thanks to Christina at reception for her assistance today.
Rodney, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great service
Dylan, 11-night trip
Verified Expedia guest review

10/10 Exceptional

Great property, centrally located, friendly and helpful staff, clean and modern rooms
Elizabeth, 1-night trip
Verified Orbitz guest review

8/10 Very good

We appreciated the quiet and privacy despite such a convenient central location. Excellent breakfast, very friendly and professional staff. No public spaces except for breakfasting.
Verified Expedia guest review

10/10 Exceptional

Good place to stay in Pamplona center
Nice hotel in front of Plaza Consistorial, with restaurants and daily activities in the Plaza, however at night is quite which is good for sleeping. The room was a good size with a small balcony facing the plaza, the bed was comfortable, good size bathroom, very fast internet and good service in the 5th floor where we stayed. We really enjoyed our stay in this hotel. Very nice people at the reception. We were instructed to park in Plaza del Castillo parking and walk to hotel; it was not a bad walk even though we were carrying lot of luggage. The hotel discount for the parking end up being 13.95 dollars per day. We recommend this place.
Mohammad, 2-night trip
Verified Hotels.com guest review

6/10 Good

My room was clean and comfortable but more than half of the room was not useable due to the roof cutting off half the space. I had to duck my head to walk around the room.
Douglas, 2-night trip with friends
Verified Expedia guest review

6/10 Good

A/C is not adjustable and set to 25 C. Windows can be open, but city is very busy and loud, so not practical. Too hot to sleep comfortably.
Erick, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Checkin process extremely slow, just one person attending a huge crowd of guests. She was nice and had everything under control, but the process was slow
Lorena, 1-night family trip
Verified Expedia guest review

8/10 Very good

Carlos, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and comfortable. The room was clean and they offer great amenities but there was a large black mold stain in the bathroom ceiling.
Yaimara M, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The parking was very expensive. On my reservation appeared to be included but it wasnt.
Rene, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Beau, 2-night trip
Verified Hotels.com guest review

4/10 Fair

It is not a four star hotel. It’s a hotel with a little cafeteria which serves only the very basic. It is run by young women like if they were home. The sheets were all soil, etc. Don’t sale it a four star. I don’t think Expedia is doing the right checking on The hotels in Europe. Or It is not sending the right people to check.
Julia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, comfortable and modern rooms. Great rooftop bar.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, a lot to see and enjoy around. Good ambience and excellent food and drinks in the area.
AH, 1-night family trip
Verified Expedia guest review

8/10 Very good

Juan, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Review
Great Location and very clear room
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location! Staff was very friendly, I needed help with WiFi and the lady help me with such pleasure. Incredible place to stay
1-night family trip
Verified Expedia guest review

6/10 Good

Great location if you want to be in the centre of all the action for the running of the bulls festival.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lots to love about Pamplona and this hotel, starting with its central location right next to city hall and a nice town square. We loved the spirit of the people of Pamplona, the great food options, walking to follow a small portion of the Camino (which passes thru the town), seeing the path of the running of the bulls, walking the ramparts, and more. Overall very delightful. The hotel is what one would expect from a 4-star hotel - clean & comfortable. We thought it was a good value for the money.
Kay, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Great but check car park directions beforehand
Great location for the centre of Pamplona but make sure you have clear directions to the underground car park before arriving as it is approached from a different street and it’s entrance is not clearly marked with a name. It is then only a five minute walk to the hotel which was very comfortable and right in the centre
Andrew, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The location was excellent and the hotel staff were very helpful and friendly.
JStone, 2-night trip
Verified Expedia guest review