8/10 Very good
28 Aug 2024
Beautiful hotel, lovely staff, food and surroundings.
Big, big downfall was the pool area - full of unruly, very rude / naughty children / teenagers not staying at the hotel. They were extremely rude to us and other guests which left us unable to use the pool due to their behaviour and vile manners.
It totally ruined our stay and numerous other hotel guests stay (despite us complaining on numerous occasions). We were extremely disappointed and checked out due to this.
Disappointed that a 5* (expensive) hotel allows for outside guests to use the pool area at no extra charge. Totally lowers the standard of the hotel and immediately facilitates.
Stacey
Stacey, 2-night trip
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