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Hotel Palacio Maya

Art Deco hotel with outdoor pool, near Paseo de Montejo

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Hotel Palacio Maya features a rooftop terrace and puts you within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at BALAM, which serves local and international cuisine and is open for breakfast, lunch and dinner. This Art Deco hotel also features a poolside bar, a fitness centre and a children's pool. Fellow travellers say great things about the helpful staff.
Excellent

Popular amenities

  • Air-conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Pool bar
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Separate bedroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
£47
includes taxes & fees
23 Oct - 24 Oct

Room options

Showing 8 of 8 rooms
A modern bathroom with a glass-enclosed shower, a toilet, and a towel rack.
A hotel room with a bed, a desk, a chair, a wardrobe, and an air conditioning unit.
Two wooden chairs on a balcony with a metal railing and a view of greenery.
A bathroom with a beige sink, a gold-framed mirror, a towel rack, and a hairdryer on a wall-mounted shelf.

Standard Double Room, Multiple Beds

Wonderful
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
A modern bathroom with a glass-enclosed shower, a toilet, and a towel rack.
A hotel room with a bed, a dining table with chairs, a small desk, and a window with curtains.
A hotel room with a bed, a desk, a chair, a television, and a balcony with a view.
A bathroom with a beige sink, a gold-framed mirror, a towel rack, and a hairdryer on a wall-mounted shelf.

Studio Suite, 1 Queen Bed, Pool View

Exceptional
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
A modern bathroom with a glass-enclosed shower, a toilet, and a towel rack.
A hotel room with two beds, a desk with a chair, a wardrobe, and a television.
Two wooden chairs on a balcony with a metal railing and a view of greenery.
A hotel room with a bed, a desk with a chair, a vanity with a mirror, and a dining table with chairs.

Suite, 2 Queen Beds

Wonderful
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
A bathroom with a beige sink, a gold-framed mirror, a towel rack, and a hairdryer on a wall-mounted shelf.
A hotel room with a bed, a desk, a chair, a television, and a wardrobe.
Two wooden chairs on a balcony with a metal railing and a view of greenery.
A hotel room with a dining table, chairs, a sofa, a TV, an air conditioning unit, and a framed picture on the wall.

Suite, Bathtub

Wonderful
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
A bathroom with a bathtub, toilet, sink, and a large mirror.
A hotel room with a bed, a chair, a table, a cabinet, and a desk.
A hotel room with two beds, a desk, a wardrobe, and a mirror.
A bathroom with a bathtub, toilet, sink, and a large mirror.

Family Suite

Exceptional
  • City view
  • 83 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Large Single Beds
A modern bathroom with a glass-enclosed shower, a toilet, and a towel rack.
A hotel room with a large bed, two chairs, a small table, a mirror, and a chandelier.
A modern living room with a sofa, dining table, chairs, a TV, and a staircase.
A dining area with a glass table, four chairs, a television, a large mirror, and curtains.

Presidential Suite

Exceptional
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
A bathroom with a glass-enclosed shower, a toilet, a glass bowl sink, and a towel rack.
A hotel room with a large bed, a wardrobe, a desk, a chair, a trash bin, and an air conditioning unit.
A hotel room with a bed, desk, and TV.
A bathroom with a glass-enclosed shower, a toilet, a glass bowl sink, and a towel rack.

Basic Room

Wonderful
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
A modern bathroom with a glass-enclosed shower, a toilet, and a towel rack.
A hotel room with a bed, a desk, a chair, and a view of the outdoors.
Two wooden chairs on a balcony with a metal railing and a view of greenery.
A bathroom with a beige sink, a gold-framed mirror, a towel rack, and a hairdryer on a wall-mounted shelf.

Standard Room

Excellent
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, YUC, 97000

What's nearby

  • Paseo de Montejo - 5 min walk - 0.4 km
  • Paseo 60 - 5 min walk - 0.5 km
  • Yucatan International Convention Center - 7 min walk - 0.6 km
  • Parque Santa Lucía - 18 min walk - 1.5 km
  • Mérida Cathedral - 4 min drive - 2.6 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 20 min drive
  • Teya-Merida Station - 27 min drive

Restaurants

  • ‪Viva Teya - ‬6 min walk
  • ‪Crabster - ‬6 min walk
  • ‪Yerba Santa - ‬7 min walk
  • ‪Siqueff - ‬4 min walk
  • ‪Marago Coffee - ‬6 min walk

About this property

Hotel Palacio Maya

  • Hotel Palacio Maya features a rooftop terrace and puts you within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at BALAM, which serves local and international cuisine and is open for breakfast, lunch and dinner. This Art Deco hotel also features a poolside bar, a fitness centre and a children's pool. Fellow travellers say great things about the helpful staff.

At a glance

Hotel size

    • 63 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children aged 2 and younger eat free breakfast

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Bike rentals nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Banquet hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

BALAM – Overlooking the garden, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 200 for children

Children & extra beds

  • Rollaway beds are available for MXN 180.0 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Palacio Maya Merida
Palacio Maya Merida
Hotel Palacio Maya Mérida
Palacio Maya Mérida
Palacio Maya
Hotel Palacio Maya Hotel
Hotel Palacio Maya Mérida
Hotel Palacio Maya Hotel Mérida

Frequently asked questions

Is there a pool at Hotel Palacio Maya?

Yes, there's an indoor pool, an outdoor pool and a children's pool.

Are pets allowed at Hotel Palacio Maya?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Palacio Maya?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Palacio Maya?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Hotel Palacio Maya?

No, this hotel doesn't have a casino, but Casino La Cima (3-min drive) and Diamonds Casino (5-min drive) are both nearby.

What is there to do at Hotel Palacio Maya and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor and outdoor pools after a day out and about. Hotel Palacio Maya also has a fitness centre and a garden.

Are there restaurants at or near Hotel Palacio Maya?

Yes, BALAM offers local and international cuisine and garden views.

What's the area around Hotel Palacio Maya like?

Hotel Palacio Maya is in Mérida Centro, a short 6-minute walk from Paseo de Montejo and 8 minutes' walk from Yucatan International Convention Center.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hotel Palacio Maya Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

8.6

Staff & service

8.6

Property conditions & facilities

What guests liked

  • The pool area is pleasant, with a good size and depth, and a nice garden with lounging areas. (25 reviews)
  • The breakfast buffet was delicious, varied, and good value for money. (24 reviews)
  • Parking was convenient and easily accessible for guests. (16 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

RoomService staffFoodLocationRestaurantShowerRoom serviceGardensRefrigeratorBuffets
Verified review

10/10 Exceptional

Very comfortable bed in a nice quiet room with very well working A/C! Loved everything.
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10/10 Exceptional

The facility was clean and comfortable. Dependable Wi-Fi, friendly and helpful staff. Breakfast buffet was huge--many items to choose from and even cook to order eggs. Would recommend for location and will return!
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10/10 Exceptional

Very clean and friendly hotel
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10/10 Exceptional

Perfect location for us parking was really handy and safe
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10/10 Exceptional

Comfortable, clean and spacious rooms in a great location.
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10/10 Exceptional

The room was spotless and the staff friendly and helpful
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10/10 Exceptional

The staff are amazing, rooms are very large and clean.
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10/10 Exceptional

This place was absolutely beautiful. The property was magical and centrally located. The housekeeper paid great attention to detail and all the staff in general was very helpful and attentive. We can't wait to come back.
Verified review

8/10 Very good

Clean, beautiful property. Fabulous breakfast buffet
Verified review

8/10 Very good

This place is walking distance to the main avenue, lots of parking but be ready for a quick sharp entrance. The pool and garden area is great. My room was a family suite and was perfect. The distance to the historic center is a bit long for a walk. I enjoyed my stay, a few places near by for food hit the spot.
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10/10 Exceptional

The room was very clean and everything functioned well. Staff wee pleasant and helpful.
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10/10 Exceptional

Great Location
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10/10 Exceptional

The property is beautiful they have peacocks on the ground a nice pool and play ground for your little one the patio view is beautiful especially at night the staff was great
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10/10 Exceptional

Its a very nice girl with a friendly and helpful staff.
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10/10 Exceptional

It was good
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10/10 Exceptional

Clean room. Clean hotel. Minor blemishes here and there, but overall a good stay
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10/10 Exceptional

The property was very clean and offers a buffet. The bar is small and very limited on beverages. Over all I would stay here again
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10/10 Exceptional

Staff was awesome. Room was amazing. I had 2 patio doors to my balcony. Breakfast started my day out great.
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10/10 Exceptional

The staff came in daily to clean and change towels. The room was very quiet and we couldn’t hear any other guests. The outdoor area was really nice, containing a pool and yard to relax and walk. The best part of all however were the two peacocks in the yard. They leave out food and water for them so they’re used to humans walking near and taking pictures.
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10/10 Exceptional

Gem in centro

Loved this little gem in the middle of centro. Beautiful garden are with hammocks and sun beds and a pool, good bar service, nice breakfast buffet and great greeting service from the valet and front desk. Rooms are huge, I had one with the jacuzzi tub that I used twice. Good a/c, lots of water and nice and quiet. Will definitely stay again!
Verified review

8/10 Very good

The place and the people are excellent. The garden is beautiful, and there's parking available. The shampoo and body wash come in large bottles and are not in small disposable containers, which is a plus especially since you're in Mérida, where the heat is intense and you might need to shower up to three times a day. In my opinion, there's a lot of noise because events are held downstairs, and the rooms don't have proper soundproofing.
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6/10 Good

All was well, with the exception of the breakfast. Also, it was very humid and we couldn’t leave the AC running as the key to lock the room control the power/AC.
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6/10 Good

No hot water Ni signal in tv My first night couldn't connect to internet My last day water on the floor from refrigerator. But the staff was amazing
Verified review

6/10 Good

Business trip

The dolor wasnt working properly. The bathroom had a bad odor. I had been in this hotel 10 times. The location and service is great, the Best but the owner of the hotel has to put more effort on utilities and cleanleness. The bathroom at the pool full of cockroachs.
Verified review

8/10 Very good

The hotel was very nice. We were put on the first floor when we checked in and spent the first night there. But the AC was not working, and the room had a very musty/moldy smell. So, the next day we were moved to the fourth floor and had a balcony, a huge tub and kitchen area. It was much nicer and larger. We appreciated the upgrade. My only other complaint was the face that we were only given 2 towels and 2 waters per day. (2 towels total for 2 people) We asked for more and they would not give them to us. We ate the restaurant several times and the food/prices were good. But they were slow with service if you did not do the buffet and the buffet did not open at the times specified. Sometimes it was almost an hour later. Otherwise, the location was great, the courtyard was beautiful and the staff very friendly. Nice hotel for the value!