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Hotel Prom

3.0 star property
Mountain hotel in Svoboda nad Upou with spa and indoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Prom

Reception
Sauna
Indoor pool
Exterior
Outdoor dining

Reviews

5.4 out of 10

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Spa
    Spa
  • Ski facilities
    Ski facilities
  • Laundry facilities
    Laundry facilities
  • Free breakfast
    Free breakfast
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna
  • Steam room
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Playground on-site
  • Private bathroom
  • Television
  • Garden
The price is £92
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Double or Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Basic Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Private bathroom
Deep-soaking bath
Desk
Laptop workspace
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Basic Double or Twin Room (with extra bed)

In-room safe, desk, laptop workspace, soundproofing

Basic Double or Twin Room (with extra bed)

Highlights

Soundproofed
Heating
TV
Separate bedroom
Private bathroom
Deep-soaking bath
Desk
Laptop workspace
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Triple Room

In-room safe, desk, laptop workspace, soundproofing

Triple Room

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Private bathroom
Deep-soaking bath
Desk
Laptop workspace
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

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About the area

Map
Pietteho námestí 27, Svoboda nad Upou, 54224

What's nearby

  • Krkonoše National Park - 1 min walk - 0.0 km
  • Černá Hora - 14 min drive - 9.7 km
  • Pec Pod Snezkou Ski Resort - 19 min drive - 13.8 km
  • Spindleruv Mlyn Ski Resort - 54 min drive - 33.4 km
  • Śnieżka - 61 min drive - 44.7 km

Getting around

  • Trutnov Kalna Voda Station - 7 min drive
  • Trutnov Central Station - 12 min drive
  • Svoboda nad Upou Station - 19 min walk

Restaurants

  • ‪Kiosek U Staré lanovky - ‬13 min drive
  • ‪Kavárna Janský potok - ‬4 min drive
  • ‪Café Restaurant BIOGRAF - ‬4 min drive
  • ‪Hostinec Na Kopečku - ‬3 min drive
  • ‪Kavárna Kolonáda - ‬4 min drive

About this property

Hotel Prom

When visiting Svoboda nad Upou, Hotel Prom is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an indoor pool, a bar/lounge and a fitness centre.

Languages

Czech, English, German, Polish, Russian, Ukranian

At a glance

Hotel size

  • 51 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 10 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 10 PM
  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Ski passes
  • Pool table
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Skiing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Bike hire
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Heating

Sleep well

  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Refundable deposits

  • Cash deposit: EUR 40.0 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Eve (24 December) gala dinner per adult: EUR 12.0
  • Christmas Eve (24 December) gala dinner per child: EUR 6.0 (from 3 to 12 years old)
  • Christmas Day (25 December) gala dinner per adult: EUR 4.0
  • Christmas Day (25 December) gala dinner per child: EUR 2.0 (from 3 to 12 years old)
  • New Year's Eve (31 December) gala dinner per adult: EUR 50.0
  • New Year's Eve (31 December) gala dinner per child: EUR 25.0 (from 3 to 12 years old)

Children & extra beds

  • Cots/infant beds are available for EUR 100.0 per day
  • Rollaway beds are available for EUR 400.0 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards.

Also known as

Hotel Prom Svoboda nad Upou
Prom Svoboda nad Upou
Hotel Prom Hotel
Hotel Prom Svoboda nad Upou
Hotel Prom Hotel Svoboda nad Upou

Frequently asked questions

Does Hotel Prom offer free cancellation for a full refund?
Yes, Hotel Prom does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Prom?
Yes, there's an indoor pool.
Are pets allowed at Hotel Prom?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Prom?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Prom?
Check-in start time: 2 PM; check-in end time: 10 PM. Check-out time is 10 AM. Express check-in and check-out are available.
What is there to do at Hotel Prom and nearby?
During the winter, enjoy nearby recreation such as skiing and return when the snow melts for hiking and horse riding. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Prom also has a sauna, a steam room and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Hotel Prom?
Yes, there's an on-site restaurant.
Does Hotel Prom have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Prom like?
Hotel Prom is located a short 1-minute walk from Krkonoše National Park.

Hotel Prom Reviews

Reviews

5.4

7.4/10

Cleanliness

4.8/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Poor

Personnelle désagréable malhonnêtes et peu arrangeant
6-night family trip
Verified Ebookers guest review

8/10 Very good

Wszystko OK.
Artur, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Рядом с Черной горой
Отель не плохой, но вот ресепшн оставляет желать лучшего. Приехали, оказалось что бронирование, которое мне было подтверждено Хотелс Ком месяц назад, никто найти не может и вообще ни на русском, ни на английском ни бум бум. В наличии остался только семейный номер,а это значит, что мы с друзьями должны делить ванну и туалет на 4-х. А мы бронировали 2 отдельных. Это всех огорчило, так как заплатили мы так же как за отдельные. Вывод Хотелс ком не контролирует ситуацию с бронированием.
Ekaterina, 4-night trip with friends
Verified Hotels.com guest review