Guests
All properties in Pigeon Forge, Tennessee, United States of America

Tru by Hilton Pigeon Forge, TN

Pigeon Forge hotel with outdoor pool and indoor pool

  • Free continental breakfast, free WiFi and free parking
From
£85

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 44.
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2815 Teaster Lane, Pigeon Forge, 37863, TN, United States of America
8.8.Fabulous.
  • All of the staff were very helpful and friendly, the breakfast was great! The only thing…

    Sep 3, 2021

  • There was no place to put your clothes. In the lobby where you could hang out wad 68…

    Aug 31, 2021

See all 599 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Safe
Easy parking
Quiet
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 102 guestrooms
  • Weekly housekeeping
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Fitness centre
  • Business centre

For families

  • Cots/infant beds (surcharge)
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Television
  • Iron/ironing board

What’s around

  • Pigeon River Crossing - 4-minute walk
  • LeConte Center At Pigeon Forge - 8-minute walk
  • Great Smoky Mountain Murder Mystery Dinner Show - 10-minute walk
  • Pigeon Forge Snow - 11-minute walk
  • The Track - 14-minute walk
  • The Comedy Barn Theater - 14-minute walk
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • Room, Accessible, Bathtub
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)
  • Room, 1 King Bed, Accessible (Hearing)
  • Suite, Multiple Beds, Accessible (Hearing)
  • Room, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible (Roll-In Shower)
  • Room, 2 Queen Beds, Accessible (Hearing)

Location

2815 Teaster Lane, Pigeon Forge, 37863, TN, United States of America
  • Pigeon River Crossing - 4-minute walk
  • LeConte Center At Pigeon Forge - 8-minute walk
  • Great Smoky Mountain Murder Mystery Dinner Show - 10-minute walk

What’s around

Landmarks

  • Pigeon River Crossing - 4-minute walk
  • LeConte Center At Pigeon Forge - 8-minute walk
  • Great Smoky Mountain Murder Mystery Dinner Show - 10-minute walk
  • Pigeon Forge Snow - 11-minute walk
  • The Track - 14-minute walk
  • The Comedy Barn Theater - 14-minute walk
  • Dolly Parton's Smoky Mountain Adventures - 15-minute walk
  • Lumberjack Feud - 15-minute walk
  • Xtreme Racing Center - 16-minute walk
  • Island at Pigeon Forge - 16-minute walk
  • Great Smoky Mountain Wheel - 0.8 mi / 1.3 km

Getting around

  • Alcoa - Knoxville Airport (TYS) 53-min drive
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 102 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4 PM-11 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Up to 100 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site parking includes off-street options
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Billiards or pool table

Working away

  • Business centre

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Year Built – 2018
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Picnic area

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Weekly housekeeping provided
  • In-room safe

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of USD 179 (subject to availability)

Children & extra bedsPay at property

  • Cots/infant beds are available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of USD 35 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash.

Also known as

  • Tru by Hilton Pigeon Forge, TN Hotel
  • Tru by Hilton Pigeon Forge, TN Pigeon Forge
  • Tru by Hilton Pigeon Forge, TN Hotel Pigeon Forge
  • Tru by Hilton Pigeon Forge, TN Hotel
  • Tru by Hilton Pigeon Forge, TN Pigeon Forge
  • Tru by Hilton Pigeon Forge, TN Hotel Pigeon Forge

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Tru by Hilton Pigeon Forge, TN does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and an outdoor pool.
  • Yes, pets are welcome, with a maximum weight of 45 kg per pet. There's a charge of USD 35 per pet, per day.
  • You can check in from 4 PM - 11 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 179 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes. Nearby restaurants include Paula Deen's Family Kitchen (12-min walk), Poynor's Pommes Frites (13-min walk) and Corky's Ribs & BBQ (2.6 mi).
  • Tru by Hilton Pigeon Forge, TN has an outdoor pool and a fitness centre, as well as a picnic area.
8.8.Fabulous.
  • 10.0.Exceptional

    Excellent hotel. Very clean & convenient location.

    Lauren, 2 night trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Likely Not Using Hotel in Future

    Room could have been cleaner compared to other locations. Room and hallway had terrible smell. Towel were not clean/ dingy. Breakfast was just acceptable. Had to extend stay; Hotel.com could not handle the change and referred me to hotel. Hotel extended as a new reservation and charged 2xs the hotel.com stay. Not happy with hotel and Hotel.com customer service limitations.

    Sherietta, 2 night family trip, Aug 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    It's Tru at the top of the hill

    We were greeted by Michelle and she was extremely accommodating. The hotel is newer and is well maintained. However, there is a baseball complex directly behind the hotel and during our entire stay the music and announcements from the tournament going on was HORRIBLY loud beginning as early as 6:30 AM and lasting until WAY into the evening (as late as 10:00 PM) We heard EVERY word of the player introductions and music like we were sitting out there at the complex. It was so loud we had to turn up the volume on the TV in our room to drown out the noises from the tournament going on. There were also issues with neglecting 'quiet hours' within the hotel itself. Kids running up and down the halls until 2:00 AM! Several calls were made to the front desk to alter them of the situation. We had 2 nights of running and slamming doors. We know and trust Tru by Hilton as a great place to stay from past experiences in other states (Spartanburg, SC) that being the main reason for our choice to book at Tru in Pigeon Forge, TN. We will give this hotel kudos for their breakfast and housekeeping services. The views from the sky deck are INCREDIBLE A+

    Dana, 2 night trip, Jun 28, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Our recent stay.

    Tiny room. No view. Clean. Not what we expected at all. Would not recommend.

    Kathy, 2 night trip, Jun 17, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    This tru is a different type of Hilton experience

    The hotel was clean and modern but the rooms are extremely small compared to other 2 queen rooms under the Hilton brand. The outdoor pool is not attached to this hotel it is attached to the home 2 suites next door. The indoor pool is also quite small with no jacuzzi. This hotel is also not offering turn down service with fresh sheets/towels due to “covid” which takes away a bit of hotel magic when you have to make your own bed a hang/reuse wet towels with your family. The price just didn’t feel worth it to me.

    Heather, 2 night family trip, Jun 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great Stay

    Very clean. Nice comfy rooms. Very family friendly. Awesome rooftop deck with great views. Beds are a little too firm for my taste. On the last morning of our 4 night trip the garbage truck came and banged around with the dumpsters for a good 10-15 minutes. Other than that it was pretty quiet.

    Eric, 4 night family trip, May 31, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    dog friendly is a plus ! Rooms small but cozy.

    3 night family trip, May 31, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    It was

    3 night trip, May 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Awesome Experience

    My family and I had an awesome stay at the hotel! The staff was very friendly and accommodating, food was delicious, cleanliness was great, enjoyed the facilities, and very comfortable atmosphere especially the top deck with the Mountain View. Location is perfect and close to everything! I would recommend this place to friends and family! Even my dog enjoyed it!

    5 night family trip, May 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Another Great Visit

    A very enjoyable visit. This hotel is very close to the LeConte Convention Center, which is great. The staff was very friendly and helpful, the room was clean, the beds great. We'll be back!

    Jerry Michael, 2 night trip, May 14, 2021

    Verified Hotels.com guest review

See all 599 reviews