The property was difficult to find. A 20 minute walk from the trolley that lets you off at the top of this town which is nestled way up high. Take the bus, it's easier to get your location/ room. Once we did get there, the staff met us down stairs and showed us our way upstairs. Be forewarned, there are many stairs with narrow hallways. No elevators. If you are carrying bags, then this will be a challenge. Rooms were clean. Breakfast was very nice with fresh baked goods provided. Very close to town center (Duomo di Orvieto) and shopping. Nice place overall.