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Quest Serviced Residences

3.0 star property
Central hotel with outdoor pool, connected to a shopping centre, near Ayala Center

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Photo gallery for Quest Serviced Residences

One Bedroom Suite (Single) | Minibar, in-room safe, desk, iron/ironing board
Full-sized fridge, microwave, oven, stovetop
View from room
Smart TV
Interior
Right in the heart of Cebu City, Quest Serviced Residences offers a welcoming retreat with laundry facilities and free in-room WiFi. Relax by the outdoor pool, grab a bite at the on-site restaurant or unwind at the bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Non-smoking
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • 24-hour business centre
  • Meeting rooms
  • Airport shuttle
  • Air conditioning
  • Snack bar/deli
  • Self-serve laundry
  • Banquet hall

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift
The current price is £55
includes taxes & fees
15 Jul - 16 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for One Bedroom Suite (Single)

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Suite (Single)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Smart TV
Separate bedroom
Bidet
Hairdryer
Bathrobes
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Double (Room Only)

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Suite Double (Room Only)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Smart TV
Separate bedroom
Bidet
Hairdryer
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite Double (Room Only)

Minibar, in-room safe, desk, iron/ironing board

Two Bedroom Suite Double (Room Only)

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Smart TV
2 bedrooms
Bidet
Hairdryer
Bathrobes
  • 81 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for One Bedroom Suite Double

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Suite Double

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Smart TV
Separate bedroom
Bidet
Hairdryer
Bathrobes
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Suite Double

Minibar, in-room safe, desk, iron/ironing board

Two Bedroom Suite Double

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Smart TV
2 bedrooms
Bidet
Hairdryer
Bathrobes
  • 81 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Bedroom Suite (Single)

Minibar, in-room safe, desk, iron/ironing board

Two Bedroom Suite (Single)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Smart TV
2 bedrooms
Bidet
Hairdryer
Bathrobes
  • 81 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the area

Map
Archbishop Reyes Avenue, Cebu City, 6000

What's nearby

  • Ayala Center - 5 min walk - 0.5 km
  • Waterfront Cebu City Casino - 8 min walk - 0.7 km
  • Cebu Business Park - 10 min walk - 0.9 km
  • Osmeña Fountain Circle - 2 min drive - 1.9 km
  • SM City Cebu - 3 min drive - 1.8 km

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 39 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kenny Rogers Roasters - ‬7 min walk
  • ‪Chatime - ‬7 min walk
  • ‪Fruitfull Smoothies + Juices - ‬7 min walk
  • ‪Manuel's Restaurant - ‬2 min walk
  • ‪Red House Taiwan Shabu-Shabu - ‬2 min walk

About this property

Quest Serviced Residences

Quest Serviced Residences offers a great location, putting you within a 15-minute walk of Ayala Center and Waterfront Cebu City Casino. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, SM City Cebu and Magellan's Cross are within a short drive. Fellow travellers say great things about the helpful staff.

Languages

English, Filipino

More about this property

VISIBILITY

At a glance

Hotel size

    • 28 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • There is no front desk at this property
    • The check-in location differs from the property location; go to: [Business Center (Lobby level)]
    • Guests can access their accommodation through a private entrance

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • Laundry facilities

Facilities

  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
ROOM

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Oven
  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately PHP 550 per person
  • Airport shuttle service is offered for an extra charge of PHP 1000 per vehicle (one-way)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property is professionally cleaned.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Quest Serviced Residences Aparthotel Cebu
Quest Serviced Residences Cebu
Quest Serviced Residences Cebu Island/Cebu City
Quest Serviced Resinces Cebu
Quest Serviced Residences Hotel
Quest Serviced Residences Cebu City
Quest Serviced Residences Hotel Cebu City
HELP_OUTLINE

Frequently asked questions

Does Quest Serviced Residences offer free cancellation for a full refund?

Yes, Quest Serviced Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quest Serviced Residences?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9 PM.

Are pets allowed at Quest Serviced Residences?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Quest Serviced Residences?

Yes, there's free self parking.

Is an airport shuttle service offered by Quest Serviced Residences?

Yes, an airport shuttle is available. The charge is PHP 1000 per vehicle one-way.

What are the check-in and check-out times at Quest Serviced Residences?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is 11:00 AM.

Is there an on-site casino at Quest Serviced Residences?

No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (13-min walk) is nearby.

What is there to do at Quest Serviced Residences and nearby?

Quest Serviced Residences has an outdoor pool.

Are there restaurants at or near Quest Serviced Residences?

Yes, there's an on-site restaurant that offers local and international cuisine.

Does Quest Serviced Residences have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, an oven and a fridge.

What's the area around Quest Serviced Residences like?

Quest Serviced Residences is in Camputhaw, a short 8-minute walk from Ayala Center and 13 minutes' walk from Waterfront Cebu City Casino.

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Quest Serviced Residences Reviews

Reviews

8.4

Very good

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Location
Bathroom
Room
Food
Bedrooms
Room service
Shopping malls

What guests liked

  • The breakfast buffet was plentiful and delicious with a wide variety of options. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

The staff was very friendly. The breakfast buffet and the dinner buffet which I ate are plentiful and delicious. This hotel is directly across from the Ayala Mall.
6-night trip

10/10

Awesome place
2-night trip

10/10

The housekeeping service is great,esp DJ, the manager was attentive,most concerns were attended right away, the staff members were polite and made us feel welcome. I’m happy to come back again, 9/10 overall
12-night trip

8/10

Overall good in staying.. friendly staff and etc
4-night trip

10/10

This is our first time to book at Quest Serviced Residences and we are glad that we decided to stay here. The location is accessible, the room is tidy, and the buffet breakfast is great! I would also like to commend the staff-- they are accommodating, friendly, and always full of energy. I would like to specially mention Jo, Carmel, and Kier-- they are really wonderful and made our checking in a hassle-free experience. They are also friendly and full of energy, and answered all my questions readily. Their warm attitude really added to my very good impression of Quest Hotel. We will always book here whenever we go to Cebu! Thank you so much for the excellent experience, Quest!
3-night trip

4/10

The staff were very friendly and really tried to help. Our hot water was not working, and they came up to fix it, but they only have so much to work with. It only worked for a few minutes. There were multiple cockroaches, but having travelled in South east Asia, that is kind of par for the course, but I am not sure if would be rated a 4 star. Probably more 2-3 star. The breakfast was very good, and the place was child friendly.
2-night trip

8/10

It's our 2nd time staying at this property. This time we booked the serviced residences because we stayed longer. The room is slightly outdated. The bathrrom door doesn't fully close so showeing floods the entire bathroom floor. Sorry to mention there were a lot of cockroaches too of varying sizes.
9-night trip

8/10

The rooms are very spacious! It did seem a bit dusty but I would recommend a stay there. I think a deep clean or servicing of the ac's wpuld help
3-night trip

8/10

Its always good to stay at a place away from home
3-night trip

10/10

This was a great stay for my family and I. The staff always greeted you with smiles and are extremely helpful. This location is across from Ayala Mall making shopping very easy. The buffet was perfect for the family. We will be back
20-night trip

8/10

Close to everything.
3-night trip

10/10

The hotel was clean and tidy, had 2 bedrooms which was a huge plus, and also ideally positioned. We had plenty of food options across the street at the mall, we were centrally located for all tourist visiting locations, and the general area was also quite pleasant.
3-night trip

10/10

The location was great,, the staff was very nice, The room was clean, great food. Just a great experience
22-night trip

10/10

Friendly staff
3-night trip

8/10

Spacious and generally clean, except for some cockroaches from the plumbing system. They did not also provide dishwashing detergent and cloth rags for cleaning. Towels were limited to bath towel, with no extra for face and hand. They provided 2 keys for the room but only one for the elevator, rendering the other room key useless.
View by the pool side
Hotel restaurant
Bed room
2-night trip

4/10

For the money we paid was not worth it for the 10 nights we stayed. As for the wifi it just keeps dropping out every 10 minutes, & not many tv channels to choose from too. Make sure you bring ear plugs for sleeping, there is loud singing and music every night down on the street, don't get the rooms facing on Archbishop Av.
10-night trip

10/10

Very convienent

8/10

good
1-night trip

8/10

exhaust fan very noisy, drains slow, no hot water,etc
2-night trip

10/10

Quest Serviced Residences are actually part of the Quest Hotel. These larger apartments are just on floors 19-25. When I was initially looking at locations, it appeared these were separately located properties. The rooms are very spacious and include amenities such as a kitchen, separate dining room table, bedrooms, and 2 baths (at least the one we stayed in). Location is adjacent to Ayala Mall. Check in is in the Business Area which is just around the corner from the main desk.
1-night trip

8/10

Good: Location next to the mall was ideal. Staff was extremely nice and helpful. Arranged a great tour and were always extremely welcoming. Pool and gym ideal for what i needed. Not good- only one bathroom had hot water in 2 br suite. No cable working. Would of been nice-to watch tv at end of day. Called the engineers, but stayed in residences and in two rooms no cable.
3-night trip

2/10

NO HOT WATER TO TAKE A SHOWER

10/10

We arrived just after 2.30pm but the room was not yet ready so we went to the nearby mall to kill time. txt msg came just before 3.39 informing us the room is ready and returned to the hotel around 4.30pm. After receiving the room keys we were advised they ran out of towels so we asked if they could give us pool towels to be able to shower after a long flight. stains. The bathroom didn’t have any toiletries either. When we asked about toiletries at reception we were told it wasn’t included in the room so we ended up buying our own toiletries. After providing a detailed feedback of our check in experience through Expedia, management made a significant effort the next day to rectify the issues we identified. They serviced the room by 9am, provided us with toiletries, fresh towels, a sheet to cover the couch & a diffuser to get rid of the odour. They also gave us a fruit platter which was a nice touch. I was very satisfied with this outcome. We booked here due to the consistent positive reviews we read online & whilst we had minor issues it was all resolved & we had an overall great stay. Availability of ride sharing & food delivery services is super easy it’s almost instantaneous. Can’t beat its proximity to the malls. House of lechon is a 10min walk. Definitely staying here again on our next trip. Highly recommended for couples or families with a decent variety of room options & breakfast spread catering for both traditional Filipino to international cuisines. Value for money!
2-night trip

6/10

1-night trip

10/10

Everything was good except that I think the building needs pest control. Small cockroaches are visible in the kitchen. I was not comfortable using any of the kitchen utensils because of it. I was not sure if they migrate to the other area of the apartment because they are too small. It was mentioned on one of the reviews but I thought it was just an overly disappointed customer. Otherwise, the room was well dusted as requested. Easy access to Ayala shopping mall and walking distance to restaurants in the area.
3-night trip