Quest Serviced Residences

Photo gallery for Quest Serviced Residences

Primary image
Outdoor pool
Living room | Smart TV
Minibar, in-room safe, desk, iron/ironing board
Living room | Smart TV

Overview of Quest Serviced Residences

Quest Serviced Residences

3.0 star property
Central Cebu hotel with 1 outdoor pools, connected to a shopping centre

8.4/10 Very good

54 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchenette
  • Non-smoking
Map
Archbishop Reyes Avenue, Cebu, 6000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • 24-hour business centre
  • Airport shuttle
  • Air conditioning
  • Self-serve laundry
  • Banquet hall
For families
  • Kitchenette
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift
  • Minibar

Choose dates to view prices

About this area

What's nearby

  • Heart of Cebu
  • SM City Cebu - 8 min drive
  • SM Seaside City Cebu - 18 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 36 min drive
  • Airport shuttle (surcharge)

About this property

Quest Serviced Residences

3-star hotel connected to a shopping centre
You can look forward to a round-trip airport shuttle, laundry facilities and a bar at Quest Serviced Residences. The on-site local and international cuisine restaurant features light fare. Free in-room WiFi and a 24-hour business centre are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), smoke-free property and a banquet hall
  • A lift and meeting rooms
  • Guest reviews give good marks for the proximity to shopping
Room features
All guest rooms at Quest Serviced Residences feature comforts, such as air conditioning and dressing gowns, in addition to amenities, such as complimentary wireless Internet access and safes.
Extra conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • Smart TVs with cable channels
  • Kitchenettes, full-sized fridge/freezers and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • The check-in location differs from the property location; to check in, go to Business Center (Lobby level)

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • Laundry facilities

Facilities

  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages

  • English

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Oven
  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of PHP 550 per person (approximately)
  • Airport shuttle service is offered for an extra charge of PHP 800 per vehicle (one-way)

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Quest Serviced Residences Aparthotel Cebu
Quest Serviced Residences Cebu
Quest Serviced Residences Cebu Island/Cebu City
Quest Serviced Resinces Cebu
Quest Serviced Residences Cebu
Quest Serviced Residences Hotel
Quest Serviced Residences Hotel Cebu

Frequently asked questions

Does Quest Serviced Residences offer free cancellation for a full refund?
Yes, Quest Serviced Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Quest Serviced Residences?
As of 29 Sept 2022, prices found for a 1-night stay for 2 adults at Quest Serviced Residences on 2 Oct 2022 start from £81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Quest Serviced Residences?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Quest Serviced Residences?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9 PM.
Are pets allowed at Quest Serviced Residences?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Quest Serviced Residences?
Yes, there's free self parking.
Is an airport shuttle service offered by Quest Serviced Residences?
Yes, an airport shuttle is available. The charge is PHP 800 per vehicle one-way.
What are the check-in and check-out times at Quest Serviced Residences?
You can check in from 3:00 PM - 6:00 PM. Check-out time is 11:00 AM.
Is there an on-site casino at Quest Serviced Residences?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (13-min walk) is nearby.
What is there to do at Quest Serviced Residences and nearby?
Quest Serviced Residences has an outdoor pool.
Are there restaurants at or near Quest Serviced Residences?
Yes, there's an on-site restaurant that offers local and international cuisine. The dining venue(s) will be unavailable from 1 January 2022 to 1 September 2022 (dates subject to change). Nearby restaurants include House of Lechon (4-min walk), 32 Umber (4-min walk) and Krispy Kreme (6-min walk).
Does Quest Serviced Residences have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, an oven and a fridge.
What's the area around Quest Serviced Residences like?
Quest Serviced Residences is in the heart of Cebu, a short 13-minute walk from Waterfront Cebu City Casino and 9 minutes' walk from Cebu Business Park. Travellers say that this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.0/10

Cleanliness

8.3/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

4/10 Fair

Disappointing
The word "serviced" was lacking. The listing on hotels.com indicated the room included daily cleaning services. When I came back to my room on my first full day on Thursday, I was disappointed to have found my room wasn't cleaned. I called and requested to have my room serviced. The following three days, housekeeping did not come to service my room. It wasn't until I complained to the assistant manager that my room finally got cleaned daily. Also room service was not aware of the payment policies related to the type of room I had. Again, I had to have the manager address the issue. Then the air conditioning broke down in my room requiring them to transfer me to a different room and me to pack up all stuff. Once I got to the new room, I had to call and request them to provide toilet paper (none was in the room) and other bathroom essentials. The staff was responsive but it was frustrating to ask for items that should already be in the room (like toilet paper), and having strange people coming to your room. Each of whom kept asking if I was alone - a question a woman does not like being asked by male staff. It was creepy. Food wasn't that great either. Needless to say I will not be staying there again if I can help it.
Joanne, 8-night business trip
Verified Hotels.com guest review

8/10 Very good

Super generous staff and overall hospitality. Building is starting to show its age. Internet spotty at times. Had to move rooms 2x due to AC failure. Room Service forgot to submit an order once. Location is walkable to a large mall with shops and restaurant. Kitchenette was key (but missing some items, pots pans coffee maker, etc). Wished there was a hot tub too, however the pool area was nice and well maintained. Despite the blemishes the staff were extremely accommodating. I would return to Quest in the future! :)
John, 16-night business trip
Verified Expedia guest review

8/10 Very good

The staff are courteous and very welcoming to the guests, excellent customer service, the bathroom in quest residences are outdated
Ethel., 4-night trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Location is excellent near mall and street food, the only complaint was not enough toiletries supplied or towels example , one small soap and one very small roll of TOilet Paper
2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

One of the best
Very big room with a nice view. Fantastic breakfast. Staff super friendly as always. One of the best hotels in the Philippines
Lennart, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Myla, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful appartments and spacious
Lelanie, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great apartment setup. Electric stove doesnt work and the kitchen sinks water pressure is poor.
2-night romance trip
Verified Wotif guest review