Staff was great, at first glance the hotel looks great, nice area, right off the highway, rooms looks nice, but after the first night my son found a cockroach in the floor of the bathroom told front desk change us from room, next morning my wife found another one crawling around the plates, when we went downstairs for breakfast found out that outside people were going inside to get breakfast and use the restrooms, was with my son who on the pool and 2 young kids jump the fence to get in the pool, I’m a member of Hilton honor but I won’t be staying in this hotel again at least management was able to resolved most of the issues