Hotels in Trois-Ilets

"Our experience since arrival was extremely disappointing- not due to one isolated issue, but due to consistent disorganization and a lack of basic service standards. We were told our room would be ready at 3 PM, but it was not, and there was no apology or communication. The check-in process itself was inconsistent, with different information from different staff members. More concerning was the handling of our luggage. Our bags were taken without any receipt or tracking. After waiting over an hour, we were brought the wrong luggage, which raises serious security concerns. Despite multiple follow-ups, both by phone and in person, we were ignored. We were assured the luggage would be delivered while we were out, yet we returned hours later to find it still unattended. I understand that it may be a busy period, but the issue here is the complete lack of accountability, communication, and hospitality from your team. The tone throughout has been dismissive and indifferent."

"Everything at this property is spic & span. Top notch, you can rent there without any concerns."

"Gr8"

"There was no wifi for the whole duration of our stay (1 week) and we kept being told that there was a problem with the Internet which was going to be sorted but it never was. I'd rather be told that there is no wifi provided at the property so that I can plan accordingly. Staff at the beach we found to be on the rude side. The property itself is lovely and clean and the beach is really nice."

"Yes kitchen was fully equipped and AC worked fine."

"Great location and view of the beach. Hot shower, comfortable bed, nice pool area and housekeeping was awesome. The other staff were friendly enough but not overly helpful. Parking was a problem on a couple of days so be aware you may have to park at least a block away. Awesome bakery around the corner, pizza place was good too. Not a lot of other restaurants in the area though but many a short drive away."

"Great property. The studios are well furnished and the small kitchenette is very practical. Super clean and well maintained. Good location, but a bit of a challenge for a walk to the beach due to the steep hill. But It gives you awesome view of the bay and the beach. "

"Beautiful location and beach. "

"It was an incredible stay for a family of 4!"