Copthorne Hotel Rotorua

Suburban hotel with outdoor pool, near Polynesian Spa

Choose dates to view prices

Fri 19 Dec
Sun 21 Dec
December 2025
8
January 2026
In Glenholme, Copthorne Hotel Rotorua offers a tranquil retreat with a spa tub and garden. Visit Jimmy Cooks Kiwi Kitchen for local cuisine, then relax by the seasonal outdoor pool or connect to in-room WiFi. Helpful staff have left a lasting impression on previous guests.
Good

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Seasonal outdoor pool
  • Hot tub
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe

For families (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
£77
includes taxes & fees
14 Dec - 15 Dec

Room options

Showing 4 of 4 rooms
Combined shower/bathtub, free toiletries, hair dryer, towels
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Superior Room, 1 Queen Bed | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 Queen Bed

Good

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed
Property grounds
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Superior Twin Room

  • Sleeps 3
Combined shower/bathtub, free toiletries, hair dryer, towels
Superior Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board
Superior Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds

Very good

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds
Property grounds
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Superior Queen Room

  • Sleeps 3

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ibis Rotorua
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About the area

Map
328-348 Fenton Street, Rotorua, 3201

What's nearby

  • Whakarewarewa: The Living Maori Village - 11 min walk - 1.0 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 16 min walk - 1.4 km
  • Whakarewarewa Thermal Reserve - 16 min walk - 1.4 km
  • Redwoods Whakarewarewa Forest - 18 min walk - 1.5 km
  • Rotorua Central Mall - 19 min walk - 1.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Pantry D'or - ‬11 min walk
  • ‪Pataka Kai - ‬14 min walk
  • ‪Chicking - ‬3 min drive

About this property

Copthorne Hotel Rotorua

Copthorne Hotel Rotorua puts you within a 10-minute drive of Polynesian Spa and Skyline Rotorua. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Jimmy Cooks Kiwi Kitchen, which serves local cuisine and is open for breakfast. A bar/lounge, a hot tub and a terrace are other highlights. Fellow travellers love the helpful staff.

At a glance

Hotel size

    • 58 rooms

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out

Special check-in instructions

    • The property charges 2 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, uncovered on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Fishing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Bike parking
  • Hot tub
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Front entrance ramp

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Dining

Jimmy Cooks Kiwi Kitchen – This restaurant specialises in local cuisine and serves breakfast and light fare. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to an extra charge of 2 per cent

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December
  • Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua

Frequently asked questions

Does Copthorne Hotel Rotorua offer free cancellation for a full refund?

Yes, Copthorne Hotel Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Copthorne Hotel Rotorua?

Yes, there's an outdoor pool.

Are pets allowed at Copthorne Hotel Rotorua?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Copthorne Hotel Rotorua?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Copthorne Hotel Rotorua?

You can check in starting at 2 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.

What is there to do at Copthorne Hotel Rotorua and nearby?

Have fun with activities such as fishing, hiking and horse riding, and practise your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Copthorne Hotel Rotorua also has a seasonal outdoor pool and a picnic area, as well as a garden.

Are there restaurants at or near Copthorne Hotel Rotorua?

Yes, Jimmy Cooks Kiwi Kitchen offers local cuisine.

What's the area around Copthorne Hotel Rotorua like?

Copthorne Hotel Rotorua is a short 11-minute walk from Whakarewarewa: The Living Maori Village and 20 minutes' walk from Whakarewarewa Thermal Reserve.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Copthorne Hotel Rotorua Reviews

7.6

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

RoomService staffRestaurantBreakfastElevatorAmbienceRoom serviceLocationBathroomFamily friendly

10/10 Exceptional

Clean and great spa facilities the cleaning staff were excellent.
Raymond, 4-night trip

10/10 Exceptional

Great place to stay had everything we needed really comfortable beds
Ian, 2-night trip

10/10 Exceptional

Great stay . Super good room service, found there is pool and spas on the day arrival. It’s been lifesaver on the raining day .
Jade, 4-night trip

8/10 Very good

The staff was very friendly. The hotel itself is a bit tired looking.
Mona, 1-night trip

6/10 Good

Average condition very comfy bed

The rooms were clean and the bed was extremely comfy for lovers of a soft bed but the hotel was a lot more run down than I expected. The carpets were worn and the pool area was in a sorry state. The pool wasn’t that warm and the two hot tubs were tiny.
Belinda, 1-night trip

10/10 Exceptional

Location. The room is spacious and clean. Very friendly staff.
Roshni, 1-night trip

10/10 Exceptional

We had a wonderful stay. We’ll be back for more adventures
Kaleem, 3-night trip

6/10 Good

We had an overall enjoyable stay at the hotel. The room was clean and well-kept, which we really appreciated. That said, a few small upgrades could significantly improve the guest experience. For example, the room still uses a traditional key instead of a key card, which feels a bit outdated for a hotel. Also, while the bathroom was tidy, the shower head was rusty, which gave a less-than-ideal first impression. These are minor details, but updating them would help elevate the overall quality of the stay.
Alenette, 1-night trip

8/10 Very good

There has a great staff, the facilities are old and my bathtub doesn’t had a proper cap.
Paolo, 1-night trip

8/10 Very good

Comfy beds, attractive front desk, excellent relax rooms.
Pramila, 1-night trip

8/10 Very good

Convienient location, great price, fast friendly check in and lovely clean facilities/room.
Kim, 1-night trip

8/10 Very good

The Front Desk service is good
Hao, 2-night trip

10/10 Exceptional

it was nice stay. staff is very friendly.
Manu, 1-night trip

8/10 Very good

Weekend in Rotorua

Had a good stay of 2 nights. Very comfortable bed and room was adequate for our needs. Room was far enough from the road that there was no road noise.
Michael, 2-night trip

10/10 Exceptional

AWESOME staff members, clean comfortable room, my son loved the heated pool and i loved the spa! My partner liked the gym and the bar was a nice added bonus after a long day out and about. Perfect spot to relax yet so close to all the activities we had planned. Would definitely stay here again. Highly reccomend.
Tisharn, 3-night trip

10/10 Exceptional

I liked the ability to sleep and relax in a well maintained clean environment.
Errin, 1-night trip

10/10 Exceptional

My grand daughters and I had a very pleasant stay. The front desk staff member on our arrival was a pleases. Thank you very much. Our room was nice, clean and tidy.
Hinekura, 1-night trip

10/10 Exceptional

quiet and walkable to shopping and grocery store
jingfei, 1-night trip

8/10 Very good

I was sceptical based on other reviews, but it was much better than I expected. Clean and tidy. Would definitely stay again.
Warsha, 1-night trip

8/10 Very good

It was clean and warm and the beds were comfortable, however the breakfast was limited, there was no coffee!
Allira, 1-night trip

6/10 Good

Location is good, and staff are friendly. The facility is kind of old. Lack of A/C, microwave, and washer / dryer.
Jin, 1-night trip

6/10 Good

Staff were fantastic which saved the day as the hotel could do with a much needed revamp! Beds were comfy though, so thats a win.
Davina, 2-night trip

6/10 Good

no real bar or restaurant fair price good location
ted, 1-night trip

10/10 Exceptional

Really liked the staff they were cheerful and really helpful the room was perfect for us and we really struggle with beds waking up with stiff backs but that wasn’t the case at Copthorne Rotorua. Thank you staff and Copthorne.
John, 1-night trip

8/10 Very good

Good location and overall, a good hotel for a night or 2. Rooms and pool need repairs and maintenance. Need more staff onsite. The person who served us was great but just too much for one person to do everything. Pool tiles and surrounding need urgent repairs but a nice size and heated pool.
Navin, 1-night trip