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MainStay Suites Louisville Jeffersontown

2.5 star property
Jeffersontown hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Louisville Jeffersontown

Standard Room, 1 Queen Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
  • Pet-friendly
  • Gym
  • Air conditioning
  • Free parking
  • 24/7 front desk
Main amenities
  • Weekly housekeeping
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • ATM/banking services
  • Vending machine
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Free cots/infant beds
  • Kitchenette
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
The price is £47
includes taxes & fees
9 Jan - 10 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Sofa bed - double
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Sofa bed - double
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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8.2 out of 10, Very good, (1003)
The price is £53
includes taxes & fees
4 Jan - 5 Jan 2025
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About the area

Map
11762 Commonwealth Dr, Louisville, KY, 40299

What's nearby

  • Southeast Christian Church - 3 min drive
  • Oxmoor Center - 9 min drive
  • Valhalla Golf Club - 9 min drive
  • E.P. Tom Sawyer State Park - 10 min drive
  • Mall St. Matthews - 11 min drive

Getting around

  • Louisville, KY (LOU-Bowman Field) - 12 min drive
  • Louisville International Airport (SDF) - 18 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Yoki Buffet - ‬8 min walk
  • ‪Main Event Entertainment - ‬4 min drive
  • ‪Recbar - ‬5 min drive

About this property

MainStay Suites Louisville Jeffersontown

Enjoy your visit to Louisville with a stay at MainStay Suites Louisville Jeffersontown. Guests can visit the fitness centre for a workout, and freebies such as WiFi and self-parking are added perks. Fellow travellers like the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 76 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 34 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills
  • Water dispenser

Working away

  • Business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairwells
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils
  • Dishwasher
  • Ice maker
  • Paper towels

More

  • Weekly housekeeping

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per accommodation (may vary based on length of stay), plus a one-off cleaning fee of USD 50

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Hawthorn Suites Louisville
Hawthorn Suites Wyndham Jeffersontown
Hawthorn Suites Wyndham Jeffersontown Aparthotel
Hawthorn Suites Wyndham Jeffersontown Aparthotel Louisville
Hawthorn Suites Wyndham Louisville Jeffersontown
Hawthorn Suites Wyndham Louisville Jeffersontown Hotel
Hawthorn Suites Wyndham Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Louisville
Hawthorn Suites by Wyndham Louisville / Jeffersontown
MainStay Suites Louisville Jeffersontown Hotel Louisville

Frequently asked questions

Does MainStay Suites Louisville Jeffersontown offer free cancellation for a full refund?
Yes, MainStay Suites Louisville Jeffersontown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at MainStay Suites Louisville Jeffersontown?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 10 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at MainStay Suites Louisville Jeffersontown?
Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at MainStay Suites Louisville Jeffersontown?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at MainStay Suites Louisville Jeffersontown and nearby?
MainStay Suites Louisville Jeffersontown has a fitness centre and a picnic area.
Does MainStay Suites Louisville Jeffersontown have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a dishwasher.

MainStay Suites Louisville Jeffersontown Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Catherine, 7-night trip
Verified Hotels.com guest review

2/10 Poor

John, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Catherine, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Tom, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Economical
It was nice to have a kitchen but the room had poor air circulation and was not clean.
Kristin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love the room👍
Saw Paul Wai, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Short stay, but satisfied
When I arrived well after 10pm, I had to sit in my rental for at least a half hour until someone showed up to the front desk. The hotel was very quiet which was a plus. There was one desk clerk that went out of his way to help me with my umbrella. Another desk clerk went out of her way to find me an umbrella until I purchased one. I was there for a 4 day conference, the location was perfect. Also saved money bcuz I had a full fridge, microwave and stove. I’m a travel nurse so I will definitely keep them in mind if I am ever in the Louisville area.
4-night business trip
Verified Hotels.com guest review

6/10 Good

Deepak Singh, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

8/10 Very good

Not the best....
Overnight, luggage cart was broken, people milling around parking lot.
william, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Alexis, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Appalling
An absolute joke. Took us almost an hour just to check in, had to request another room as the first one had hairs all over the bed, stains everywhere, and unclean surfaces. Mold all over the air conditioning unit. Pubic hairs in the shower. The average review rating on Hotels.com is DECEITFUL owing to the ridiculously horrible experience we had at this hotel.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cassandra, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Will Definitely Be Back
Check in was easy. Roberta and everyone at the front desk was very nice and welcoming. We had no issue finding the location and was able to park easily close to an entrance. I felt comfortable staying here with the comforts of a full-size fridge, microwave, small cooking station, and even a dishwasher. The only issue we had was the bed being pretty uncomfortable. Not sure if it was just the mattress that wasn't to our liking, but it felt a little "broke down" in the middle. You can tell the building is a little on the old side, but they're working well with what they have. On our next music festival trip, I will quickly be booking here and not looking anywhere else. You're not in the middle of busy downtown, but you are close to several popular fast food places as well as a Sam's Club with easy access to the interstate and other parts of the city.
Paige, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Megan, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Can’t beat the price.
Bob, 6-night romance trip
Verified Expedia guest review

4/10 Fair

We were supposed to be able to check in by 3PM. We arrived a little after 4PM and was told no rooms were clean. When I asked how much longer they thought it would be, he shrugged and said "I really don't know". We left to grab something to eat and called an hour later to check on it and it still wasn't ready. Finally was able to check in after 6, and the elevator was broken plus there was still an employee in the room cleaning and when she left we did not have a shower curtain and had to go to the front desk for one. The hallways smelled bad, and was supposed to be a non smoking facility but there were other guests smoking outside their rooms. At one point our key cards stopped working and when I went to the front desk, the employees were behind the wall divider talking very loudly and cursing. I am very disappointed with my stay and will not use this facility in the future.
Matthew, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Shawn, 7-night trip
Verified Expedia guest review

2/10 Poor

DO NOT BOOK HERE. Tried to do an early check in but Steve the d*ck head manager said it was impossible. The elevator did not work, nor the public bathroom. I booked a double room and he tried to give me a queen. No one cleaned the room in the 4 days we were there. Steve was not pleasant at all (manager) other staff was. Never will book here again.
Paige, 4-night family trip
Verified Expedia guest review

4/10 Fair

Our check in was great initially. The night desk clerk had horrific customer service. The manager was aware of who i was concerned with when i talked to hom about it at checkout. The elevator quit working twice when we were on it. The kitchenette had one fork, one coffee cup, no plates, a lid but no pot to cook in. The mgr seemed unaware of this situation. Two other rooms our party had were very similar. We had to bring our towels to yhe desk to exchange for clean ones. We had to take our own trash out to the trash bin outside. It was not pleasant with all these concerns, especially after working very long days.
2-night business trip
Verified Hotels.com guest review

6/10 Good

Just ok. Would stay again in a pinch.
Hotel was clean enough and comfortable. The elevator was broken. Confirmed a late check in 4 hours before we arrived at 11:25 pm. Room that was assigned to us not ready. Had to flag down a housekeeper and have it made up so got into our room just before midnight. No late checkout available.
Daryl, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

The general manager Steve P was extremely unaccommodating for checking. The parking lot was empty and he wouldn’t allow us to ck in 50 min early & wouldn’t hold our items so they didn’t get stolen at a festival we were attending. After a complaint to corporate he allowed us to ck in 15 min early. Thou the room was semi clean the property was grossly dirty & hallways were disgusting. No room service during our stay, we had to get our own clean towels & was asked to bring our dirty towels down to the main desk. Last I knew I wasn’t an employee there. No Coffee pot or toaster in our room. We had to go get our replenishment of coffee for day 2, 3 &4. Not once did they come in to empty our garbage. Overall this place should be shut down and Choice Hotels should really consider dropping them as a franchise.
Peter, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Not what is was expected.
The elevator was out of order. Luckily my room was on the first floor. The atmosphere was okay but not what it should have been especially where the location of the hotel is. The room was nice and big. Little more cleanliness for the price.
Donna, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Check in was terrible and very mediocre room. They could not find my Expedia check in and I had to show my receipt. Hair in bathtub and creaky bed. The area around the hotel is great so the location is the only plus.
Adarsh, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Good
Tim, 1-night trip
Verified Expedia guest review