Hyatt Place Roanoke Airport/Valley View Mall is just 2.5 mi (4.1 km) from the airport and offers a free shuttle (available on request). After splashing around at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a fitness centre and a snack bar/deli. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
126 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 34 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site extended parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Transfers
Free airport shuttle from 5 AM to midnight*
Property amenities
Food and drink
Free buffet breakfast
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Working away
Business centre
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
Television in common areas
Fitness centre
An indoor pool
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
42-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Housekeeping (on request)
In-room safe (laptop compatible)
Special features
Dining
Gallery Kitchen – On-site bar. Guests can enjoy drinks at the bar. Open 24 hours.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke
Frequently asked questions
Does Hyatt Place Roanoke Airport/Valley View Mall offer free cancellation for a full refund?
Yes, Hyatt Place Roanoke Airport/Valley View Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Place Roanoke Airport/Valley View Mall?
Yes, there's an indoor pool.
Are pets allowed at Hyatt Place Roanoke Airport/Valley View Mall?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place Roanoke Airport/Valley View Mall?
Yes, there's free self and extended parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Hyatt Place Roanoke Airport/Valley View Mall?
Yes, a free airport shuttle is available from 5 AM to midnight on request.
What are the check-in and check-out times at Hyatt Place Roanoke Airport/Valley View Mall?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hyatt Place Roanoke Airport/Valley View Mall and nearby?
Hyatt Place Roanoke Airport/Valley View Mall has an indoor pool and a fitness centre.
Are there restaurants at or near Hyatt Place Roanoke Airport/Valley View Mall?
Yes, there's an on-site restaurant, Gallery Kitchen.
What's the area around Hyatt Place Roanoke Airport/Valley View Mall like?
Hyatt Place Roanoke Airport/Valley View Mall is a short 8-minute drive from Roanoke, VA (ROA-Roanoke Regional) and 8 minutes' walk from Valley View Mall.
Hyatt Place Roanoke Airport/Valley View Mall Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
7 Jan 2025
PAUL
PAUL, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2025
Katherine
Katherine, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2024
norris
norris, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
Tova
Tova, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
norris
norris, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Family vacation
Great hotel experience. The kids were able to swim in the pool every night. Breakfast was good every morning and the room was very spacious and comfortable for our family. The lady at the front desk was able to get us a room right across the hall from my kids' grandparents who we were meeting their to spend time with because they live 900 miles away from us.
Stacy
Stacy, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Mary E
Mary E, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Spacious suite!
Our room was so spacious and bright and clean. There were 6 of us staying in a suite and it was just fantastic.
Krista
Krista, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
Sidonia
Sidonia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Jesse
Jesse, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 Dec 2024
turn off the alarm clock!
Friendly staff, but alarm clock was on the whole night in one of the adjacent rooms, keeping us awake.
Henk
Henk, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
9 Dec 2024
Severly Disappointed
The desk leg is bent, the area below the sink is missing, and the top of the room separator has not been dusted. I was given a room that should have been off market. I used to work at the front desk for Days Inn years ago and know the process.
Shedderick
Shedderick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Deasha
Deasha, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Nov 2024
adam
adam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Grover
Grover, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Dora
Dora, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Nov 2024
Great for big families and furbabies.
Was traveling with 3 kids (2 of them are adults) and a small dog. Hotel room was very nice and spacious. I only wished it had a microwave.
JENIFER
JENIFER, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Nov 2024
Ulric
Ulric, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Shelley
Shelley, 1-night trip
Verified Hotels.com guest review
6/10 Good
19 Nov 2024
John
John, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
Great location, very clean and great price!!
Sharon
Sharon, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 Nov 2024
Family trip
I asked for a lower level floor and they put us on the 6th floor, and it wasn’t the deluxe King suite that we reserved. I called them and had them switch us to the 1st floor & it was confirmed but when we arrived, I was told that the room wasn’t available??!! The next morning I called the front desk and a different person moved us to a 3rd floor deluxe King suite. She was awesome. Very nice and accommodating. That’s why I gave 4 stars. Also note that the bathroom/shower area is very small at this hotel but the free breakfast is pretty good.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Great Stay!
It was a quick overnight trip and the hotel was clean and comfortable. The staff was warm and welcoming. It’s located near a Macy’s, Wal-Mart and Target. There are also a number of restaurants nearby.
Verified traveller
1-night business trip
Verified Hotels.com guest review
2/10 Poor
19 Oct 2024
Racial profiling
I checked in Thursday October 17th my aunts funeral Friday. Friday morning I woke up went down to lobby with my back pack to read since it was early didn’t want to wake my wife and son up. The front desk clerk turn tv off as requested but then ask me did I belong in the hotel and was I a guest. The cook that morning also was looking at me like I was someone off the streets. I had shorts and sweatshirt on I felt racial profile because they didn’t ask any other guest these questions who was down there. I stay at this hotel every time I visit Roanoke VA but never again