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Mercure Welcome Melbourne

4.0 star property
Hotel with restaurant, near Melbourne Central

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Welcome Melbourne

Exterior
Sports facility
Superior Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Exterior
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Car hire on-site
  • Computer station
  • Front desk safe
  • Vending machine
  • Water dispenser

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is £60
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 23 sq m
  • Sleeps 2
  • 3 Single Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Family Room, 1 King Bed & 1 Twin Bed

Superior Family Room, 1 King Bed & 1 Twin Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Family Room, 1 King Bed & 1 Twin Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

The Victoria Hotel Melbourne

Pool
Parking available
Free WiFi
Restaurant
8.8 out of 10, Excellent, (2062)
The price is £56
includes taxes & fees
5 Jan - 6 Jan 2025
The Victoria Hotel Melbourne
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About the area

Map
265 Little Bourke Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 2 min walk
  • Queen Victoria Market - 13 min walk
  • Crown Casino - 4 min drive
  • Rod Laver Arena - 4 min drive
  • Marvel Stadium - 4 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 23 min drive
  • Melbourne Airport (MEL) - 28 min drive
  • Melbourne, VIC (AVV-Avalon) - 48 min drive
  • Flinders Street Station - 9 min walk
  • Southern Cross Station - 15 min walk
  • Spotswood Station - 17 min drive
  • Melbourne Central Station - 6 min walk
  • Parliament Station - 10 min walk
  • Flagstaff Station - 12 min walk

Restaurants

  • ‪Din Tai Fung - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Tetsujin - ‬2 min walk
  • ‪Fortress Melbourne - ‬1 min walk
  • ‪Mekong - ‬1 min walk

About this property

Mercure Welcome Melbourne

Mercure Welcome Melbourne offers a fantastic location, putting you a short five-minute walk from Melbourne Central and Bourke Street Mall. Guests looking for a bite to eat can visit The Louden Kitchen Grill, which serves local cuisine and is open for breakfast and dinner. Also, Collins Street and Princess Theatre are within a short 10-minute walk. Fellow travellers love the helpful staff and breakfast. The property is only a short walk to public transportation: Melbourne Central Station is 6 minutes and Parliament Station is 10 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Greek, Hindi, Indonesian, Italian, Korean, Maltese, Russian, Spanish, Thai, Vietnamese

At a glance

DONE

Hotel size

    • 330 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 per cent for credit card payments
    • Front desk staff will greet guests on arrival
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (AUD 24 per night)
    • Height restrictions apply for on-site parking
    • 24-hours off-site parking within 984 ft (AUD 24 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike rentals nearby
  • Golfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Designer shops on-site
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Lift door width (centimetres): 99
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 46
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 79
  • Well-lit path to entrance
  • Step-free path to entrance
  • Deep-pile carpet in room

Room amenities

Be entertained

  • 46-inch Smart TV
  • Premium cable channels
  • Netflix
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Fridge

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

The Louden Kitchen Grill – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Soul Cafe – This café serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately AUD 25 for adults and AUD 15 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 per cent

Children & extra beds

  • Rollaway beds are available for AUD 60 per night

Parking

  • Covered self-parking costs AUD 24 per night
  • Parking is available nearby and costs AUD 24 per night (984 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Melbourne Mercure
Melbourne Welcome
Melbourne Welcome Mercure
Mercure Melbourne
Mercure Welcome
Mercure Welcome Hotel
Mercure Welcome Hotel Melbourne
Mercure Welcome Melbourne
Welcome Mercure
Welcome Mercure Melbourne
Accor Welcome Melbourne
Mercure Welcome Melbourne Hotel Melbourne
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Melbourne
Mercure Welcome Melbourne Hotel Melbourne

Frequently asked questions

Does Mercure Welcome Melbourne offer free cancellation for a full refund?
Yes, Mercure Welcome Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Welcome Melbourne?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Welcome Melbourne?
Yes. Self-parking costs AUD 24 per night.
What are the check-in and check-out times at Mercure Welcome Melbourne?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Welcome Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.
What is there to do at Mercure Welcome Melbourne and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming.
Are there restaurants at or near Mercure Welcome Melbourne?
Yes, The Louden Kitchen Grill offers local cuisine.
What's the area around Mercure Welcome Melbourne like?
Mercure Welcome Melbourne is in Melbourne Central Business District, a short 6-minute walk from Melbourne Central Station and 2 minutes' walk from Melbourne Central. Travellers say that the local area is good for shopping and very central.

Mercure Welcome Melbourne Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Erica, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Daisy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

At a couple of times the lift doors wouldn’t clos.
We were pleased, however we could hear others in their rooms. Particularly doors slamming & thumping was often evident. The shower leaks also.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Georges, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Great location in Melbourne CBD
Great location in Melbourne CBD
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Irene, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mary Ann, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Daisy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

leanne, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

anthony, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Central location
Central location in free tram zone and Chinatown. Small but functional bathroom with walk-in shower. TV lost connection and turned off.
Jacqueline, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Extremely noisy during the night which comes from mechanical system I believe
Tony Hui Tae, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

service with a smile
just a great team and value for money and positioned walking distance to everything.
anthony, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Not enough coffee in room
Philly, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Clancy, 2-night trip
Verified Wotif guest review

8/10 Very good

Shino, 3-night trip
Verified Expedia guest review

6/10 Good

Near CBD
Jagir Singh, 3-night family trip
Verified Expedia guest review

8/10 Very good

Very helpful and personable front-of-house staff; room was good and very clean. Will be quite happy to stay there agin on future visits to Melbourne. The 10pm curfew for using front entrance: not a problem as such, but recommend a reminder note about that at check-in time and also a written note in the room -especially for weekend stays, when getting back to hotel from evening events/other city locations may take longer than expected and/or guests are unfamiliar with the part of city that the hotel is in.
Tim, 1-night trip
Verified Wotif guest review

10/10 Exceptional

I choose to stay at the Mercure, as a single traveller. Location is good, the staff are excellent, and while some areas could be updated, this property offers excellent value for money for anyone staying in the CBD. Very comfy bed, good shower, plus tea/coffee making facilities, iron, ironing board, aircon. Recommended!
Carol, 2-night trip
Verified Wotif guest review

6/10 Good

Dated and unsafe
The photos of the Mercure must be old because the hotel is very dated. The wallpaper is scuffed and damaged, and despite their efforts of cleanliness the overall feel is unclean. The room was smaller than advertised, and smelled heavily of the previous patrons cologne. The adjoining doors were unlocked and the room door does little to filter out the sounds coming from surrounding rooms and hallways. The air conditioner was also loud enough to prevent sleep. I couldn’t even last one night.
Laura, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

The breakfast was very good and the room was as expected.
Robert, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Dale, 1-night trip
Verified Wotif guest review

8/10 Very good

Rachel, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Location was perfect
Steven, 2-night romance trip
Verified Wotif guest review

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
2:00 PM