2/10 Poor
21 Nov 2024
Disgusting Room Conditions and Terrible Experience
I recently stayed at Ramada by Wyndham Harrisonburg, and it was by far the worst hotel experience I’ve ever had. From the moment I stepped into the room, I was appalled by the conditions.
First, the room reeked of an unbearable smell that made it difficult to even sit inside, let alone sleep. The walls were concrete and poorly painted, giving the space a cold, prison-like feel. Basic amenities were either missing or unacceptable—there was no fresh toilet paper, and the smoke detector was off the wall and sitting on top of the fridge, which is a major safety concern.
The shelving in the room was nothing more than cheap utility shelves, and the bathtub was dirty and clearly not cleaned. Worst of all, I found bodily fluids on the floor, which was absolutely disgusting and unacceptable for any hotel. Additionally, the bed was not the queen-sized bed I had booked, but rather a smaller full-size bed.
I contacted the staff to address these issues, and while they assured me someone would follow up, no one did until I pushed repeatedly. Although I eventually received a refund, the lack of professionalism and the state of the room were unacceptable.
If you’re considering staying here, I strongly urge you to look elsewhere. This experience was nothing short of a nightmare.
Verified traveller
1-night trip
Verified Hotels.com guest review
