10/10 Exceptional
3 Jan 2025
A great hotel in the middle of the action!
My Check was not as welcoming as I expected but a gentleman by the name of Armory who also worked at the front desk stepped in and made the entire process SUPER. They did not have a wheelchair accessible room available but Armory was able to check me in and make arrangements for me to be transferred to a fully accessible room the following day. My bags were brought to the room by bellman Sukuman and he could not have been nicer. Luc and Mohammad also bellmen were friendly and provided recommendations on how to get the full enjoyment from my Paris holiday. The food was amazing the price was very reasonable and the service Ugo provided was exceptional. The room I was transferred to was amazing. A spacious wheelchair accessible room with hard wood floors (no carpet) and a giant roll in shower/w shower bench. Room service also left me a box of delicious chocolate treats. A clean room, friendly staff, great food all in the middle of the action on the Champs Elysees... Super!
Tony
Tony, 3-night trip
Verified Hotels.com guest review